Can’t login any longer
The app seems dead and doesn’t allow users to log in. Submit your claims online.
EEnergeticCodfish
Worst app
Company changed to Triad for HSA mgmt. Knew of issues before because we had had them run the HSA before. Issue is with the app itself. App will not allow login, but I’m able to login online. Talked to my benefits coordinator and submitted an app IT request. Initial call by their helpdesk gave me the wrong case #. Called them back and was assisted by a young lady who failed to find my case # and told me to “just use the online portal”. Thoroughly unhelpful. Review will be updated when supervisor calls back.
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Uuser46946
Straight 🚮
Don’t ever get HSA or FSA benefits through this company. They’re horrible at what they do. Thier employers as well as managers and supervisors are incorrectly educated on the laws surrounding these benefits. You’ll never get to use them
MMasterguru907
Easy and fast
Using TRI-AD and its app makes it so easy and convenient! Other apps I have used are not user friendly.
RRUR2026
App is so finicky. Help!
I’ve been using this app for our HSA for a couple years now and for some weird reason this evening, I cannot log in! I had to try registering again and finally got into our “account” and there isn’t any account history or balance or anything!? I’m so confused!
Of course it’s the weekend and I have nobody to talk to, so I’ve gotta wait. Despite needing access to our HSA funds for a medical expense. I hope we can get this straightened out quickly.
Thanks?
Of course it’s the weekend and I have nobody to talk to, so I’ve gotta wait. Despite needing access to our HSA funds for a medical expense. I hope we can get this straightened out quickly.
Thanks?
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TTerraP33
