Raj Patel
Great service 😃
To Tri City
I love Tri City because it helped me with saving money thank you
Fix The App!
Every since they updated this app it has crashed so many times. I never had this many problems with the app before they update!
Exceptional
The tellers are exceptional, I know that they ask for identification, if they don’t know you, and even if they do know you. That’s comforting to know.
Good
Service
App
Having hard time. Opening this app on my phone
Trash app update
This update is trash. Super annoying. Still can’t get logged in.
Excellent work
Excellent work
Great Bank. Terrible App Update.
I don’t understand why they greenlit this app update. It’s worse than before. The scrolling is very choppy, not smooth at all. I feel like the UI is worse than before, not as easy to read and use. I also had to re-enroll in Zelle for whatever reason. The app was fine as it was, the most they should have done is very light visual modernization. This feels like a step backwards unfortunately. Great bank though!
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Best bank
Best bank and by far the best staff to help you with any needs
Update
This update is trash. I had no problems until now. The app won’t accept any password I make based on the 12 digit code required.
Update is a complete disaster
Whoever approved this new version of the Tri City app should be embarrassed. It’s a complete trainwreck. I can’t log in, can’t view my balance, can’t do anything except stare at an “unexpected error” message. Before this so-called upgrade, the app worked just fine — now it’s totally useless.
It’s pathetic that a bank handling people’s money can’t manage a functioning app. I’ve tried every fix under the sun — reinstalling, password resets, browser logins — and still nothing. Meanwhile, customer service just says “try again later.” Yeah, I’ve been “trying later” for days.
Tri City should be ashamed of rolling out this garbage without testing it properly. This isn’t an upgrade — it’s a full system failure. If this is the best they can do, it makes me question how they handle anything behind the scenes.
It’s pathetic that a bank handling people’s money can’t manage a functioning app. I’ve tried every fix under the sun — reinstalling, password resets, browser logins — and still nothing. Meanwhile, customer service just says “try again later.” Yeah, I’ve been “trying later” for days.
Tri City should be ashamed of rolling out this garbage without testing it properly. This isn’t an upgrade — it’s a full system failure. If this is the best they can do, it makes me question how they handle anything behind the scenes.
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i can’t log into my account
i waited for the update and tried to log into my account and it’s telling me i have to make a new password. alright fine. fill out a few things and it only says unable to find my information therefore i can’t make a new password THEREFORE i can’t log into my account?? absurd.
Pure garbage
Can't access my account on the app or online. Best part is getting an email telling you there's a message for you on the app. Why not just say what you needed on the email? Leave it to some engineer to mess up something that was working. To bad musk doesn't buy tri city and fire 80% of the idiots like he did with twitter
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TCNB
I’ve been locked out of my account 4 times this week so far! So frustrating because it’s 2025 and they should have this resolved already
Response from developer
Oh no! We are sorry to hear of your troubles. Please call us at 414.874.2489 so we can get to the underlying issue and prevent these lockouts in the future.
❤️
Love everything about this bank 👍
Response from developer
Thank you for being our customer!
Not working
Since the app has been updated, we can’t login anymore.
Just through the website!!
Just through the website!!
Response from developer
Please make sure you have app updates turned on, or have the latest version from the app store. The current version is 4018.1.2.
Updated Version
The updated version of the mobile app and the online banking unfortunately are not an upgrade from the previous versions. They lack transaction details and are less user friendly. The reason for a mobile app is for quick transaction details on the go. The new app does not provide this. I am disappointed with the choice that Tri City made to “upgrade”.
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Response from developer
Thank you for your feedback. You're right; this needs to be better. We are aware that some transactions are not properly displaying full details. We thank you for your patience while we work to correct this issue.
New update
I can’t tell where my transactions are from with the new update :/ I used to be able to see at least what the withdrawal was for and now it doesn’t show me. Bummer.
Response from developer
Thank you for your feedback. You're right; this needs to be better. We are aware that some transactions are not properly displaying full details. We thank you for your patience while we work to correct this issue.
Horrible
I can’t wrap my head around how a bank manages to take down both their website and mobile app at the same time. How do you expect customers to manage their accounts or even see their balance? Calling this a “digital upgrade” is insulting — it’s a complete system shutdown. Whoever planned this rollout clearly didn’t test or think it through. It’s 2025, and somehow this bank is operating like it’s 1999. Fix this fast or expect to lose customers, because this is beyond unacceptable.
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