Terrible app for a terrible train
Try to buy a ticket on this app because sometimes their kiosks don’t work properly and also we are in the 21st century and should be able to do everything electronically. Address box requires drop down menu to be fully filled on checkout and only allows for addresses Miami, FL; Miami, OH; etc.
Every other train in the world allows tap your CC and ride not sure why Tri Rail refuses to update especially when in direct competition with brightline, a much better product.
Every other train in the world allows tap your CC and ride not sure why Tri Rail refuses to update especially when in direct competition with brightline, a much better product.
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Can’t purchase tickets
This app is okay. It’s great to track but you can’t purchase through it. Making it harder for people to just purchase a simple ticket.
App doesn’t work
The App has flaws that freezes on the payment method screen and it just comes up blank. Unable to function as designed, very disappointing for what seems like an easy fix. Lazy and incompetent designers, do better.
Trash
This app is trash and pointless. Horrible user interface as well as app functionality! You’ll end up putting card details in twice before the app accepts it! When you can. Tri-rail or complain they suck too! Overall horrible through and through
Glitchy
This app will charge your card and tell you your transaction wasn’t processed and they don’t refund your money afterwards. They have done this to me with Venmo 3 times and I had to be embarrassed and argue with security because they think I’m just trying to ride for free.
