Trimlight Edge User Reviews

Trimlight Edge
Trimlight Edge
Shenzhen Sperll Optoelectronic Technology Co., Ltd.

Customer Experience

Positive experience21.9% of reviews
Neutral11.0% of reviews
Negative experience67.1% of reviews

~ Based on 228 written reviews from the US App Store.

What users say about Trimlight Edge

Is Trimlight Edge Safe?

Trimlight Edge has mixed safety signals based on user ratings. AppsHunter Safety Score for Trimlight Edge is 56/100.

This assessment is based on 366 user ratings, with an App Store average of 2.8/5.

Safety Analysis

37.9% of ratings point to a safe experience
7.8% of ratings suggest some concerns
54.2% of ratings point to a risky experience

~ Based on 319 App Store ratings for Trimlight Edge.

Is Trimlight Edge Legit?

Trimlight Edge appears to be a legitimate app. AppsHunter Legitimacy Score for Trimlight Edge is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Trimlight

Easy to use App. installer did a great job going over at install.

Worst OS in home lighting

👎🏼👎🏼👎🏼👎🏼👎🏼

Only worked for 1 year

Unable to add my trim lights back on after a season. Turned the system off and it was showing offline, there were no changes to the network. Ended up removing the controller and not able to add it back on. Says it only works on 2.4ghz so I added its own SSID via a range extender right next to it still can’t connect
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Simple but dated

While you can eventually figure out how to use the app once someone teaches you it’s not very intuitive. A couple gaps that could be fixed to make it better would be making the timer easier to use and within that timer allowing it to use local sunset and sunrise times as options that adjust with the calendar as once you set sunset on a particular day it keeps that specific days sunset time forever until you change it in the app. So if sunset was at 9pm the day I set it to sunset, it’ll stay 9pm forever instead of adjusting to when sunset actually is each day.

Beyond that it really just needs a design overhaul which isn’t as big an issue as it’s mostly aesthetic.
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Outdated and errors all the time

Add AI to the app for pattern features and options and make it easier to login. I keep getting an error when trying to login, and have to reboot my system constantly.

App instructions don’t work

Not happy with the lack of functionality. The instructions on how to add a controller do not work.

Horrible

Worst lighting app ever

Pretty simple. Does what it should and more.

After reading through the other reviews, I was concerned about this app. But, after having the lights on my home for awhile, I’m convinced the people complaining are either bad with technology or super technical and expect way too much. It’s pretty simple to navigate and program the lights. This app does everything I’d expect it to and has many features I don’t even use. It can use some updates but I’m sure those will come.
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Worst App Ever?

I’m color deficient visually but I can tell the difference between white and green. GUI is confusing. Multiple areas to make changes that conflict with other editable areas in the app. Maybe they’re disgruntled family members? It’s like Elon Musk created a casino as an app to control your lights and your car won’t start.
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Great lights terrible App

This app worked good for a bit now I’m getting all kinds of connection problems. This app looks like it was made by a kindergartner. Update it already!

Horrible App

This app is the worst I have ever used. I always get the “failed to sync” error even though my wifi signal is great. It’s been two days and I still can’t get it to sync so I can access the app. The schedule portion is a joke. Every time you access the schedule you have to re-do your schedule. There is no way to save it. And it isn’t easy to figure out how to make it use your schedule. If you select the wrong option you have to re-do the entire schedule. If I would have known this app was so terrible I would have bought a different brand of lights. And there is no way I can recommend this product and it’s worthless app to anyone! If you want nothing but frustration, buy Trim Lights and its miserable app.
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App is a fail

Fix the weakly developed app. Update everyone’s control box. I have to reach out to support each season when I want to use these lights. You owe it to you end users. Fix the problem with the app, and registering to the cloud. Make it easier. This is ridiculous

Please make updates

The options are great but the basics are lacking and really should get fixed.

1. I should be able to see from the Home Screen whether devices are on and what they’re set to. I turn off devices and sometimes they haven’t responded but I have no way of knowing that other than going outside and looking.

2. When I go into a device it should not automatically change the lights to the default setting. It should either open up to the setting they’re already in, or open up to any setting but not switch to that setting unless I confirm I want it to.

3. Simply turning on/off lights should be an option from the Home Screen. Right now to turn off lights I have to click into the device (which again changes it to the default setting) then I have to click settings, then off, then back, then back, then exit. Absurd.
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Corrected

Marco was fantastic when fixing our issue!

Terrible software…worse support

Horrible UI flow, scheduler frequently stops working. Not worth buying Trimlight for how bad this app performs. Stay far away

Easy to Use

Once you learn the general layout of the app it’s easy to navigate. I love creating custom patterns and colors for every holiday and special occasion!

Elementary

The lights themselves are awesome. The install looks great and the actual product is high quality. But the app is unbelievably bad for how much this system costs.

The Trimlight app feels extremely elementary and unfinished. Schedules randomly stop working, the UI is confusing, and half the time it feels like you’re fighting the app just to make simple changes. The calendar feature doesn’t even work accurately, which completely defeats the purpose of automated lighting schedules.

For the amount of money customers spend on these systems, there is no excuse for such a garbage app experience. Trimlight seriously needs skilled app developers because the software side of this product is years behind the quality of the lights themselves.

I wanted to love the whole experience, but the app makes it frustrating way too often.
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Great!!

It took me a minute to figure out the correct way to use the app but once I did it’s very easy and user friendly. Play with it learn it you will love it. One hint… always go to timer when you are leaving the app and it will be set every time

Edge

Love this app

Easy to use

I find this app pretty easy to use to customize the lights, it’s pretty straightforward and there are videos online that go into deep detail if you don’t understand