Horrible App
This app is the worst I have ever used. I always get the “failed to sync” error even though my wifi signal is great. It’s been two days and I still can’t get it to sync so I can access the app. The schedule portion is a joke. Every time you access the schedule you have to re-do your schedule. There is no way to save it. And it isn’t easy to figure out how to make it use your schedule. If you select the wrong option you have to re-do the entire schedule. If I would have known this app was so terrible I would have bought a different brand of lights. And there is no way I can recommend this product and it’s worthless app to anyone! If you want nothing but frustration, buy Trim Lights and its miserable app.
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App is a fail
Fix the weakly developed app. Update everyone’s control box. I have to reach out to support each season when I want to use these lights. You owe it to you end users. Fix the problem with the app, and registering to the cloud. Make it easier. This is ridiculous
Please make updates
The options are great but the basics are lacking and really should get fixed.
1. I should be able to see from the Home Screen whether devices are on and what they’re set to. I turn off devices and sometimes they haven’t responded but I have no way of knowing that other than going outside and looking.
2. When I go into a device it should not automatically change the lights to the default setting. It should either open up to the setting they’re already in, or open up to any setting but not switch to that setting unless I confirm I want it to.
3. Simply turning on/off lights should be an option from the Home Screen. Right now to turn off lights I have to click into the device (which again changes it to the default setting) then I have to click settings, then off, then back, then back, then exit. Absurd.
1. I should be able to see from the Home Screen whether devices are on and what they’re set to. I turn off devices and sometimes they haven’t responded but I have no way of knowing that other than going outside and looking.
2. When I go into a device it should not automatically change the lights to the default setting. It should either open up to the setting they’re already in, or open up to any setting but not switch to that setting unless I confirm I want it to.
3. Simply turning on/off lights should be an option from the Home Screen. Right now to turn off lights I have to click into the device (which again changes it to the default setting) then I have to click settings, then off, then back, then back, then exit. Absurd.
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Corrected
Marco was fantastic when fixing our issue!
Terrible software…worse support
Horrible UI flow, scheduler frequently stops working. Not worth buying Trimlight for how bad this app performs. Stay far away
Easy to Use
Once you learn the general layout of the app it’s easy to navigate. I love creating custom patterns and colors for every holiday and special occasion!
Elementary
The lights themselves are awesome. The install looks great and the actual product is high quality. But the app is unbelievably bad for how much this system costs.
The Trimlight app feels extremely elementary and unfinished. Schedules randomly stop working, the UI is confusing, and half the time it feels like you’re fighting the app just to make simple changes. The calendar feature doesn’t even work accurately, which completely defeats the purpose of automated lighting schedules.
For the amount of money customers spend on these systems, there is no excuse for such a garbage app experience. Trimlight seriously needs skilled app developers because the software side of this product is years behind the quality of the lights themselves.
I wanted to love the whole experience, but the app makes it frustrating way too often.
The Trimlight app feels extremely elementary and unfinished. Schedules randomly stop working, the UI is confusing, and half the time it feels like you’re fighting the app just to make simple changes. The calendar feature doesn’t even work accurately, which completely defeats the purpose of automated lighting schedules.
For the amount of money customers spend on these systems, there is no excuse for such a garbage app experience. Trimlight seriously needs skilled app developers because the software side of this product is years behind the quality of the lights themselves.
I wanted to love the whole experience, but the app makes it frustrating way too often.
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Great!!
It took me a minute to figure out the correct way to use the app but once I did it’s very easy and user friendly. Play with it learn it you will love it. One hint… always go to timer when you are leaving the app and it will be set every time
Edge
Love this app
Easy to use
I find this app pretty easy to use to customize the lights, it’s pretty straightforward and there are videos online that go into deep detail if you don’t understand
don’t update. This deletes good aspects of prior version
I wish i could uninstall this version. Last version you could use music sync with Spotify on your iphone and play through external Bluetooth speakers. This version blocks the dual use of the music sync so you are forced to choose between Spotify on phone and sync lights with the music over the phone or Spotify and Bluetooth speaker and no sync
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Remarkably unstable
I can configure my lights perhaps 1 of every 6-7 attempts. It’s dramatically unstable, either failing to connect or dying mid-configure. Even just updating firmware required a dozen attempts. Incredibly disappointed and will likely replace the trimlight controller with something open.
Update process
It’s so difficult to update this app, also one zone is stuck on blue and won’t sync back with the other zones. Nothing fixes it, powered it down, checked the connections just stuck. Should be easy, but it’s difficult!!!!!
Love the lights - please improve the app!
I absolutely love the effect of my Trimlight, but this app is very difficult to navigate and desperately needs to be reworked and improved
Offline
Timer works just fine. However, every time I go to change the light colors and scheme, the app is offline. Always have to unplug the main control unit and plug it back in for it to reconnect. No issues with my internet. Fix the issue!! These lights were not cheap.
Owner
Worst system ever always offline. Don’t buy this!
Glitchy
These are horrible. Every time I go to turn on the lights there is an issue and I have to call the unhelpful trim lights customer service. Do not buy these
Not intuitive at all
When you set a timer to come on at sunset, it sets sunset for that day. Winter time sunset is much earlier than summer sunset & it doesn’t account for that plus but it’s EXTREMELY difficult to change. Been trying to change ours for several days to no avail.
Terrible app
I moved into a new home that already had these installed. However, the timer is horrible!! It never works right, constantly having to turn lights on and off again or I wake up in the morning and they are still running when they were to shut off at 11pm. I do all the “tips” to get them to work and they just don’t, don’t waste your money on something you can never use!!! Thankfully I didn’t pay for these!
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Not great
Buggy and annoying. The app doesn’t always even connect. I have to turn my phone on and off. When it does work it always turns on Canada day. I can’t use the “timer” part of it.
