On the off chance it actually loads…
Only loads 1 of every 10 times you open the app. And of the 10% it opens it’s accurate 10% of the time for a total of 1% of the time. I just gave you more accurate analytics than this app.
I pay $7k a year
This app is a joke. Fix your stuff; like actually invest some money in an actual app that works instead of this vibecoded web wrapper
New version broken
Unusable. The new “schedule a walkthrough” has cooked the ability to press any buttons.
Permafrozen
I like the desktop product and their AI is probably the best use case I’ve seen for AI to do date. Unfortunately they try to put it front and center in the phone app, causing it to Freeze and glitch endlessly upon opening when all I wanna do is see how my ads and emails are doing today - which is exactly what I used to do routinely with this app. It’s unusable in its current state. I’m giving them two stars instead of one because I like them. (But fix your f-in app. We’re all marketers here. We don’t need you to show oft how AI-forward you are with us. We get it. Put the stats front and center. That’s why we’re here)
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No google login
Can’t login with google, so no idea. Pretty expensive service when we can’t actually use it on the run.
Does it's job
Works well for me. Able to check everything easily from my phone. No lagging or loading issues in over a year.
Horrible app
Such an expensive tool for a such a bad mobile experience.
Unusable after update
Widgets dont load. Can’t see any data when I fire up the app, just the whale loading. Not good.
Triple Whale Widgets
This App Widgets are not working for more than 2-3 Weeks and I have Multiple requests to fix the issue yet I have not received any timeline on fixing the issue of widgets which can lead to brands bleeding money on daily basis.
Does not allow logging in via google
^
Fantastic app
Fantastic app, instant data update, friendly and easy to navigate
Good Service, Poor App
If I could trade all of the energy spent on new A.I. features 🙄 and reallocate them to making a usable iOS app instead, I would take that trade in a heartbeat.
Loading times and bugs
Triple whale website works great, but when you’re on the go this app is a hassle. Lately with the Moby feature/menu it’s been taking forever to load. Not worth using if you’re short on time. Just frustrating. Please work on fixing these bugs. We’re definitely paying enough for issues like this to be fixed.
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Complete Garbage
Trash app, UI and UX done horribly, buggy, crashes, pages wont scroll randomly. For a company that’s raised over 50M, this is what you call trash.
Unusable and TW doesn’t care to fix it
Save yourself the trouble and don’t bother downloading. The app will crash or show the stupid whale loading icon and then crash. Your main dashboard may load but good luck seeing any actual data at the ad level. TW doesn’t seem to care about this after myself along with other reviews have flagged these glaring issues. I even took time to record videos to show them. It’s crazy that their app doesn’t work in the year 2024 where we use our phones 24/7 and for how much their product costs. Prob worth looking at other options!
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Excellent Dashboard
We have been very pleased with our investment in Triple Whale to gain insights to raise conversion and ROAS resulting in higher EBITDA for our clients.
Mediocre app
Mediocre, bad quality app for an expensive service
Ridiculous
The tab for log in through google is not responsive for months. So you can't even log in
Google sign in doesn’t work
A little concerned about their main product is the mobile app doesn’t even allow you to login through Google (how I registered on the web).
Super buggy
Very buggy
