I think it's quite interesting.
During Spring Festival back home, I kept an eye on the shop throughout—no issues occurred.
Financial fraud on app
180 day paid data plans and cameras get deactivated while app is pushing monthly data payments on top of paid limitless 180 day data plan -to push for double payment for data and ignoring what was paid for. Customer service responds with smilies and tells to pay more for already paid 4G services also claiming they can’t help because they did not even go to work today: very strange. Must be normal for Chinese company. Meanwhile by now they turned off two cameras out of 18 with with claims need to pay more for data as soon as i requested to redund illegal charge of monthly payment given my 180 day 4G limitless data I paid for expire in October and November for cameras they turned off.
Update: after few days I was contacted by tech support, cameras back to working and purchased plans were honored.
Currently 7 out of 18 cameras (with 180 day plans for 4G paid) are down, cannot access settings and 4G plan area has NOT normal looking notification to recharge with disabled camera ICCID numbers which looks more like fake link to money thieves/scammers. Normally on the app recharge request looks completely different than these strange looking notifications with likely fake recharge link to steal money. This too has happened multiple times in the past. Contacted customer service.
Update: after few days I was contacted by tech support, cameras back to working and purchased plans were honored.
Currently 7 out of 18 cameras (with 180 day plans for 4G paid) are down, cannot access settings and 4G plan area has NOT normal looking notification to recharge with disabled camera ICCID numbers which looks more like fake link to money thieves/scammers. Normally on the app recharge request looks completely different than these strange looking notifications with likely fake recharge link to steal money. This too has happened multiple times in the past. Contacted customer service.
Show more
Customer support
Great cameras with clear video and an easy-to-use app. I appreciate the customer support and assistance.
Bulb camera
Pretty good unit , software is difficult until you get familiar with navigating it also would like longer active motion recording, good customer response with questions or issues
Financial fraud on app
180 day paid data plans and cameras get deactivated while app is pushing monthly data payments on top of paid limitless 180 day data plan -to push for double payment for data and ignoring what was paid for. Customer service responds with smilies and tells to pay more for already paid 4G services also claiming they can’t help because they did not even go to work today: very strange. Must be normal for Chinese company. Meanwhile by now they turned off two cameras out of 18 with with claims need to pay more for data as soon as i requested to redund illegal charge of monthly payment given my 180 day 4G limitless data I paid for expire in October and November for cameras they turned off.
Update: after few days I was contacted by tech support, cameras back to working and purchased plans were honored.
Update: after few days I was contacted by tech support, cameras back to working and purchased plans were honored.
Show more
Financial fraud on app
180 day paid data plans and cameras get deactivated while app is pushing monthly data payments on top of paid limitless 180 day data plan -to push for double payment for data and ignoring what was paid for. Customer service responds with smilies and tells to pay more for already paid 4G services also claiming they can’t help because they did not even go to work today: very strange. Must be normal for Chinese company. Meanwhile by now they turned off two cameras out of 18 with with claims need to pay more for data as soon as i requested to redund illegal charge of monthly payment given my 180 day 4G limitless data I paid for expire in October and November for cameras they turned off.
Show more
Headache
This company has been taken two different payment for one service for at least three months been trying to cancel at least one of the service are all and they make it so difficult to cancel through PayPal that I still unable to cancel it. I would not advise anyone to get cloud service through this company, they’re just a thief and no matter how you send an email to them. You get no response.
Show more
Bird watching
This app has been great for me. I haven’t any complaints and I’ve been using it for several months. 🦜🪺💕
Keeps losing my device
All of a sudden after a year of use on same exact iPhone I’m logged out and have to start all
Over again w account etc
I did that and we also purchased another birdfeeder for our second home
Today think Gina bird alert I’m logged out again and don’t see either devices in the app. Ugh you guys have to get your act together
Over again w account etc
I did that and we also purchased another birdfeeder for our second home
Today think Gina bird alert I’m logged out again and don’t see either devices in the app. Ugh you guys have to get your act together
Show more
Fun app!
If you like watching birds this app is for you and the AI is a very nice add on
Thanks
Thanks
Cannot access online services
I cannot access online services at all. When I try to click on the activate my subscription, it tries to load and fails. I have changed my Wi-Fi to 2.4 GHz. I rebooted my phone, router, and the birdfeeder. I have started over several times and get the same result. Very disappointed in this app and the feeder since I cannot connect it.
Show more
使えなくなった
しばらくしてから、データ保存中画面から動かなくなり、外出中見れなくなった
Great Bird Feeder Annoying App
so I got this app because of my birdfeeder and the birdfeeder works great and the camera works great and I get some great clips of the birds. However, I do not give the app full permission to have access to all of my photos and every single time I download a video it asked me to give them access to all of my photos and there’s no need for me to give you access solve my photos, so the fact that it asked me multiple times a day is really annoying. If I was going to give full access to the photos, I would’ve done it by now. Also, the AI keeps marking chickadees as hummingbirds.
Show more
Bird identifying not working
The app stopped identifying birds. I tried all the recommended fixes and get error code 12501.
It's still very good
gather and watch!!!!!!
Battery
I after the last update I now can’t see the pecntage of the batter only show the battery icon
イライラする
接続ができない
カメラ共有したスマホが外出すると見れない
設定し直そうと初期化したらどちらのスマホも接続できなくなった
不良品すぎで、イライラする
カメラ共有したスマホが外出すると見れない
設定し直そうと初期化したらどちらのスマホも接続できなくなった
不良品すぎで、イライラする
Can’t share with family
I tried to share the bird cam with my family and it is not possible. I wasted an hour trying to figure it out and became so annoyed that I gave up.
Good Review
I absolutely love this app. It has given me great joy to be able to experience the process of the birth of a bird. It’s amazing!
Help with storage
I’m having some difficulty logging onto the storage site the cloud app for this app. Every time I try to click on the settings to get the storage cloud it keeps saying failed to retry retry and it doesn’t give me any options to retry. Is there anyway? That you can assist me with getting the storage
