Tris Home User Reviews

What users say

Top reviews

It's still very good

gather and watch!!!!!!

イライラする

接続ができない
カメラ共有したスマホが外出すると見れない
設定し直そうと初期化したらどちらのスマホも接続できなくなった
不良品すぎで、イライラする

Can’t share with family

I tried to share the bird cam with my family and it is not possible. I wasted an hour trying to figure it out and became so annoyed that I gave up.

Good Review

I absolutely love this app. It has given me great joy to be able to experience the process of the birth of a bird. It’s amazing!

Help with storage

I’m having some difficulty logging onto the storage site the cloud app for this app. Every time I try to click on the settings to get the storage cloud it keeps saying failed to retry retry and it doesn’t give me any options to retry. Is there anyway? That you can assist me with getting the storage

Latest update made it worst

The last update made my setup more unstable. I normally keep live view on 24/7. The last update now pops up a time to take a rest with option to confirm or continue viewing. Recycling the app load up to 99% but never handshake. I had to power off/on the camera to reset and continue to 100% handshake.
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カメラが勝手に動く

基本的な機能は使いやすい。
だけどカメラが勝手にグルグル動き出したりする。
視点いじったりしてないのに何回かなった。
多分そのせいで猫が反応して起きてる気がする。
不良品…?

Response from developer

お客様からのご意見やご提案を承りました。より良いサービスをご提供し、アフターサービスに関する問題を迅速に解決するため、ご意見・ご要望を tech@trisvision.com までお送りください。できるだけ早く解決できるよう対応させていただきます。どうぞ素敵な毎日をお過ごしください。

Awful

This app is INCREDIBLY hard to navigate. Nothing is where you think it would be.
I get notified every time a bird even moves on the feeder. I wish there was a way to silence specific bird notifications. Maybe there’s a way to fix these things but I just can’t find it because it’s hidden in some random spot.
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スマホが熱くなる…

入れた日からとんでもなく熱を持つようになりました…様子見です。映像はとても綺麗に映りますし、操作性も悪くありません。

Response from developer

お客様からのご意見やご提案を承りました。より良いサービスをご提供し、アフターサービスに関する問題を迅速に解決するため、ご意見・ご要望を tech@trisvision.com までお送りください。できるだけ早く解決できるよう対応させていただきます。どうぞ素敵な毎日をお過ごしください。

Love the camera but discontinue cloud service

There is no one to contact to discontinue the cloud service! Please help! It’s been a week and no response!

App does not have camera zone settings

Camera zones would be a good feature

Awesome birdfeeder camera

This feeder was so easy to set up and it works awesome .. I have had no issues so far. And I have chatted on the app and the representatives that have chatted have been very good. I would recommend this bird feeder and service. Definitely 5 stars

読み込みが遅い

操作は簡単で使いやすい。ただよくログイン画面に戻る・読み込みが遅い(99%から動かない)
改善してほしいです。

Response from developer

お客様からのご意見やご提案を承りました。より良いサービスをご提供し、アフターサービスに関する問題を迅速に解決するため、ご意見・ご要望を tech@trisvision.com までお送りください。できるだけ早く解決できるよう対応させていただきます。どうぞ素敵な毎日をお過ごしください。

勝手にシェアされてる

シェア管理で消してもシェアされたままになってる
シェア共有権限も変更してもすぐすべて共有に戻される
誰に見られてるかわからないクソアプリ

Response from developer

お客様からのご意見やご提案を承りました。より良いサービスをご提供し、アフターサービスに関する問題を迅速に解決するため、ご意見・ご要望を tech@trisvision.com までお送りください。できるだけ早く解決できるよう対応させていただきます。どうぞ素敵な毎日をお過ごしください。

review always get deleted

so no info for you. maybe the developer cannot read this. time is too tiny for my display it cannot be read.and many more. unusable. why the blue LED keeps blinking? doesnt that disturb? the rats or racoons? and what about asking for bluetooth? do they mean wifi? put in wifi network and passw for bluetooth? well, seems to work. saw a racoon walk by directly in front of cam(on my phone) ,but no recording. not rain proof, even inside bird feeder. not sharp in 1ft+ distance. so not for security. can it be adjusted?software always moves to cloud but l dont have that. very annoying that replay always goes back to 1. video. very frustrating. l really wish the replay would not start over;if i wish so. how do l stop that? the app should be called “tris birdhouse”very confusing. I wrote this name on the my birdhouse. the camera is available on its own.-also not for distance? I really wish I could name the files. then search for it.
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Changing control mode

I have to manually change the control mode even if I have it in automatic mode.
If I fall asleep before the time comes to change it, it won’t detect anything until next day that I manually do it.

Piece of junk

Can’t get this to connect to WiFi. It says it does not support 5G. Why!!!just why given most devices are moving to 5G

WiFi

when I’m not home the app doesn’t work.

Very good and practical, recommended

Antworten sind schnell, probleme werden schnell gelöst

Stopped working

Cameras stopped working after last update.