Stealing Money
DONT GET THIS!!!! I bought the camera then signed up for a cloud subscription but I cancelled it because the camera works horrible but It kept taking my money then I spoke to a representative and they game me a confirmation receipt that it was cancelled but they continued to take my money Horrible thieving company!!!!
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iOS27で使えない
iOSを27.0.1にアップグレードしたところ、アプリは開くがログインすることができません
アプリを再インストールしたところ1度だけログインできましたが、2回目以降はできません
至急対応をしてもらいたい
アプリを再インストールしたところ1度だけログインできましたが、2回目以降はできません
至急対応をしてもらいたい
It's truly a must-have for computer setup.
Data usage is low—watching via mobile data isn’t a concern.
Don't leave a bad review if your phone is not good.
A neighbor downstairs had been robbed before, but since I installed this, nothing happened.
I think it's quite interesting.
During Spring Festival back home, I kept an eye on the shop throughout—no issues occurred.
Financial fraud on app
180 day paid data plans and cameras get deactivated while app is pushing monthly data payments on top of paid limitless 180 day data plan -to push for double payment for data and ignoring what was paid for. Customer service responds with smilies and tells to pay more for already paid 4G services also claiming they can’t help because they did not even go to work today: very strange. Must be normal for Chinese company. Meanwhile by now they turned off two cameras out of 18 with with claims need to pay more for data as soon as i requested to redund illegal charge of monthly payment given my 180 day 4G limitless data I paid for expire in October and November for cameras they turned off.
Update: after few days I was contacted by tech support, cameras back to working and purchased plans were honored.
Currently 7 out of 18 cameras (with 180 day plans for 4G paid) are down, cannot access settings and 4G plan area has NOT normal looking notification to recharge with disabled camera ICCID numbers which looks more like fake link to money thieves/scammers. Normally on the app recharge request looks completely different than these strange looking notifications with likely fake recharge link to steal money. This too has happened multiple times in the past. Contacted customer service.
Update: after few days I was contacted by tech support, cameras back to working and purchased plans were honored.
Currently 7 out of 18 cameras (with 180 day plans for 4G paid) are down, cannot access settings and 4G plan area has NOT normal looking notification to recharge with disabled camera ICCID numbers which looks more like fake link to money thieves/scammers. Normally on the app recharge request looks completely different than these strange looking notifications with likely fake recharge link to steal money. This too has happened multiple times in the past. Contacted customer service.
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Response from developer
We have received your comments and suggestions. To improve your experience and quickly resolve any after-sales issues, please send your comments to tech@trisvision.com, and we will help you resolve them as soon as possible. Enjoy life.
Customer support
Great cameras with clear video and an easy-to-use app. I appreciate the customer support and assistance.
Bulb camera
Pretty good unit , software is difficult until you get familiar with navigating it also would like longer active motion recording, good customer response with questions or issues
Financial fraud on app
180 day paid data plans and cameras get deactivated while app is pushing monthly data payments on top of paid limitless 180 day data plan -to push for double payment for data and ignoring what was paid for. Customer service responds with smilies and tells to pay more for already paid 4G services also claiming they can’t help because they did not even go to work today: very strange. Must be normal for Chinese company. Meanwhile by now they turned off two cameras out of 18 with with claims need to pay more for data as soon as i requested to redund illegal charge of monthly payment given my 180 day 4G limitless data I paid for expire in October and November for cameras they turned off.
Update: after few days I was contacted by tech support, cameras back to working and purchased plans were honored.
Update: after few days I was contacted by tech support, cameras back to working and purchased plans were honored.
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悪いコメントあるけど神アプリだよ！
めっちゃ見やすいし楽しめる
コスパ最強
設置場所だけしっかり意識してやると快適に観察できます！
コスパ最強
設置場所だけしっかり意識してやると快適に観察できます！
Financial fraud on app
180 day paid data plans and cameras get deactivated while app is pushing monthly data payments on top of paid limitless 180 day data plan -to push for double payment for data and ignoring what was paid for. Customer service responds with smilies and tells to pay more for already paid 4G services also claiming they can’t help because they did not even go to work today: very strange. Must be normal for Chinese company. Meanwhile by now they turned off two cameras out of 18 with with claims need to pay more for data as soon as i requested to redund illegal charge of monthly payment given my 180 day 4G limitless data I paid for expire in October and November for cameras they turned off.
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Headache
This company has been taken two different payment for one service for at least three months been trying to cancel at least one of the service are all and they make it so difficult to cancel through PayPal that I still unable to cancel it. I would not advise anyone to get cloud service through this company, they’re just a thief and no matter how you send an email to them. You get no response.
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Bird watching
This app has been great for me. I haven’t any complaints and I’ve been using it for several months. 🦜🪺💕
Keeps losing my device
All of a sudden after a year of use on same exact iPhone I’m logged out and have to start all
Over again w account etc
I did that and we also purchased another birdfeeder for our second home
Today think Gina bird alert I’m logged out again and don’t see either devices in the app. Ugh you guys have to get your act together
Over again w account etc
I did that and we also purchased another birdfeeder for our second home
Today think Gina bird alert I’m logged out again and don’t see either devices in the app. Ugh you guys have to get your act together
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Fun app!
If you like watching birds this app is for you and the AI is a very nice add on
Thanks
Thanks
接続できない
何度試してもカメラと接続できない
時間だけを奪っていくゴミアプリ
時間だけを奪っていくゴミアプリ
Response from developer
お客様からのご意見やご提案を承りました。より良いサービスをご提供し、アフターサービスに関する問題を迅速に解決するため、ご意見・ご要望を tech@trisvision.com までお送りください。できるだけ早く解決できるよう対応させていただきます。どうぞ素敵な毎日をお過ごしください。
見れない
アップデートしてから99%のままから動かない
Response from developer
お客様からのご意見やご提案を承りました。より良いサービスをご提供し、アフターサービスに関する問題を迅速に解決するため、ご意見・ご要望を tech@trisvision.com までお送りください。できるだけ早く解決できるよう対応させていただきます。どうぞ素敵な毎日をお過ごしください。
Cannot access online services
I cannot access online services at all. When I try to click on the activate my subscription, it tries to load and fails. I have changed my Wi-Fi to 2.4 GHz. I rebooted my phone, router, and the birdfeeder. I have started over several times and get the same result. Very disappointed in this app and the feeder since I cannot connect it.
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使えなくなった
しばらくしてから、データ保存中画面から動かなくなり、外出中見れなくなった
Response from developer
お客様からのご意見やご提案を承りました。より良いサービスをご提供し、アフターサービスに関する問題を迅速に解決するため、ご意見・ご要望を tech@trisvision.com までお送りください。できるだけ早く解決できるよう対応させていただきます。どうぞ素敵な毎日をお過ごしください。
Great Bird Feeder Annoying App
so I got this app because of my birdfeeder and the birdfeeder works great and the camera works great and I get some great clips of the birds. However, I do not give the app full permission to have access to all of my photos and every single time I download a video it asked me to give them access to all of my photos and there’s no need for me to give you access solve my photos, so the fact that it asked me multiple times a day is really annoying. If I was going to give full access to the photos, I would’ve done it by now. Also, the AI keeps marking chickadees as hummingbirds.
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Response from developer
We have received your comments and suggestions. To improve your experience and quickly resolve any after-sales issues, please send your comments to tech@trisvision.com, and we will help you resolve them as soon as possible. Enjoy life.
