Beyond Useless
Wouldn’t be so bad but it’s used to control essentials such as water and electric. App plays up all the time and you get nothing…
Rubbish
The app constantly hangs up when I’m trying to recharge my balance. The developers need to get this sorted as it is basic functionality.
An awful App and system
I endorse all that others have said.
The log in system is more convoluted than any I have come across including the worst Government Apps
There is a frequent need to go through a time consuming process when reconnecting after leaving the marina berth, and to keep a prompt sheet for the various codes.
There have been several occasions when I have been disconnected for no apparent reason
Tonight I have spent well over an hour trying to top up my account the payment system will not connect.
It is hard to believe that anyone committing to installing it has had it user tested.
The aims of the system are desirable but from an end user perspective it fails miserably in its execution .
The log in system is more convoluted than any I have come across including the worst Government Apps
There is a frequent need to go through a time consuming process when reconnecting after leaving the marina berth, and to keep a prompt sheet for the various codes.
There have been several occasions when I have been disconnected for no apparent reason
Tonight I have spent well over an hour trying to top up my account the payment system will not connect.
It is hard to believe that anyone committing to installing it has had it user tested.
The aims of the system are desirable but from an end user perspective it fails miserably in its execution .
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Awful awful awful
1 star is too good for this service and product it rarely works.
In concept it is a good idea but is poor in execution. The system is implemented in a marina I use with the intention of accurately billing berth holders for the power used rather than estimates/contested meter readings.
The software is so glitchy that I often have to leave the boat with no power and ask a friend or the marina office to check / establish connection.
It’s simply rubbish. In a world where homes have multiple connected devises on multiple platforms working well together for any business to offer a contained product or system that does not talk to itself is woeful.
In concept it is a good idea but is poor in execution. The system is implemented in a marina I use with the intention of accurately billing berth holders for the power used rather than estimates/contested meter readings.
The software is so glitchy that I often have to leave the boat with no power and ask a friend or the marina office to check / establish connection.
It’s simply rubbish. In a world where homes have multiple connected devises on multiple platforms working well together for any business to offer a contained product or system that does not talk to itself is woeful.
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Credentials
App doesn’t retain your access credentials, each time you want to use the app; you have to add your credentials which are impossible to remember. Really poor app!
Appalling!
This app is appallingly clunky. It proves quite frustrating for the customer as nothing seems to make sense. Reloading the account is the very definition of officious and unnecessarily convoluted. You’d think a sadist has developed this app. I wish there were a -5 star rating.
No funciona
Lleva desde la ultima actualización que no puedo ni entrar en ella. Tengo que pedir a terceras que me abran la puerta ya que yo no puedo acceder a mi propio barco
Fallo desde la última actualizacion.
No funciona desde el 15/12/22.
Terrible app
This app and the electric service it provides are utter rubbish. You have to enter the marina location, user ID, password and ID number (all of which are unmemorable), then select a tower and output every time you use the app because it doesn’t remember your details (even though you’re given the option to do so). Further, the option descriptions to “recharge” and “operate” are meaningless. Takes ages every time and is really unhelpful. I wouldn’t mind so much but the cost to use this service is a percentage of the energy you buy so it’s very expensive. Also, as the Marina chose this operator we have no choice. Dear service provider (whoever you are), please use the money you take from us and use a decent developer. Hence we give this “no stars”. Here’s hoping :-(
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