TrueCar Used Cars and New Cars User Reviews

Customer Experience

Positive experience21.6% of reviews
Neutral9.4% of reviews
Negative experience69.1% of reviews

~ Based on 139 written reviews from the US App Store.

What users say

Is TrueCar Used Cars and New Cars Safe?

TrueCar Used Cars and New Cars appears safe based on user ratings. AppsHunter Safety Score for TrueCar Used Cars and New Cars is 95/100.

This assessment is based on 46,671 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.9% of ratings point to a safe experience
2.2% of ratings suggest some concerns
2.9% of ratings point to a risky experience

~ Based on 46,486 App Store ratings for TrueCar Used Cars and New Cars.

Is TrueCar Used Cars and New Cars Legit?

TrueCar Used Cars and New Cars appears to be a legitimate app. AppsHunter Legitimacy Score for TrueCar Used Cars and New Cars is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Cannot navigate on iPad

As others have mentioned, you cannot navigate between pages once you filtered your search results. There is a button to “go back”, but it does not respond. This app is great on an iPhone, but not on an iPad like so many apps.

Can’t save searches

Not sure what has happened with this app. I have t used in a while and now I don’t see where your can create an account or save searches, how can I do that?

Stopped working

It stopped working about a week ago - I am constantly getting this error: ‘ Sorry! We can't find that page. You might try going back or home.’

Scam

I tried this app when I was shopping for my new Toyota GH. Once I gave my info (email and phone) I start getting endless emails and phone calls, somehow my local dealer is not TrueCar certified dealer, but believe it or not, I’ve got a lot better deal from my local dealer and I’ve got exactly what I wanted. This app is real scam
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Bring back market rate

Not as good now that it doesn’t show vehicle price to market anymore.

New car calls

This app used to be helpful, not anymore. Now if you try to search a new vehicle (like a specific model/trim/engine/etc.) you can NOT you just get some BS “locked in price” for some random vehicle that you’re not even interested in. What a stupid idea for TrueCar to make finding a new car impossible on this app
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Useless

This is the worst car app I have. It is stupidly complicated to try and look for. Particular model. I deleted it.

Terrible App

Developers please fix this app. It’s slow, stalls, has repeated broken internal connections. The worst.

Recommended and data mining

This app has not provided any usable recommendations but is mining large amounts of data from my phone

UI Horrible, Shady Pricing

The title says it all. Try getting a lease price and the app and sends an all cash price and then makes 50 dealers call you. Horrible experience.

Not enough filters

This is the only app I have used that doesn’t have enough features to sort through a bunch of vehicles I don’t want. You need to add an engine size, type, and fuel type filter like all of your competitors.

Needs Work

After checking out a vehicle, when you return to the search results, the app takes you back to the top of the page. This forces you to scroll down to where you left off, which can be quite inconvenient. I decided to stop using the app because it clearly needs more work to fix things. Good luck.

Dealers Fake Prices

Too many dealers are listing falsely low prices and requiring shoppers to give their contact information before they can see the real price. Defeats the purpose of making car shopping easier.

I love their selection of cars

So many to choose

Why????

Why can’t I save my search???? Why???? What’s so hard about saving the search?????
Why do I have to search over and over again several times a day without saving it????

Buggy

The app is not good to use. I get crashed out of the app and the UI is awful. Please fix it.

If you like being harassed by pushy salespeople for browsing 5 stars

I try to just see what the inventory looks like, no selection made and BAM..,I get a message from the dealership. The "discount" formula looks really suspect to me. Do your research.

No option to search for engine preferences such as V8 or V6

No option to search for engine preferences such as V8 or V6.
Before you would be able to search for the specific engine size now you can’t.

iPad app

There is no back navigation on this app. You spend time putting in search to not be able to navigate through your list.

Spam machine

Avoid putting in your phone number and email. They immediately relay those to dealers who start calling, emailing, and texting you unprompted.