Truece User Reviews

Customer Experience

Positive experience39.3% of reviews
Neutral10.7% of reviews
Negative experience50.0% of reviews

~ Based on 28 written reviews from the US App Store.

Is Truece Safe?

Truece has mixed safety signals based on user ratings. AppsHunter Safety Score for Truece is 66/100.

This assessment is based on 43 user ratings, with an App Store average of 3.2/5.

Safety Analysis

48.8% of ratings point to a safe experience
7.0% of ratings suggest some concerns
44.2% of ratings point to a risky experience

~ Based on 43 App Store ratings for Truece.

Is Truece Legit?

Truece appears to be a legitimate app. AppsHunter Legitimacy Score for Truece is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Stops working

It will randomly stop working where I have to delete and redownload the app . Also hard to navigate., I put in information into one day and it puts it into multiple day past and future . Do NOT recommend

Glitching

I signed up and was able to use it for a couple of minutes. After I left the app and went back to it, the screen was white and stayed like that for awhile and I deleted the app because I couldn’t open app

New update

You changed everything about the app now the calendar looks like Google calendar with those stupid dots instead of blocking out the whole day for easy visualization. None of the buttons look right on zoom app size. The update deleted past schedules. Why when you roll out these massive changes is there not a “hey look how we changed” message? I’m struggling with every aspect and there’s no support since the app is crashing everytime I try and search for my problems. I just needed to see a calendar with the whole days blocked out. Not a tiny barely perceptible dot. I hate everything about this update and I want the old version back.
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Truece is Easier!!!

I updated the Truece Co-Parenting app today and I found it to be easier to use then before. It was intuitive to create new Expense, Events and Messages. The best thing for me was using the Dashboard and Reporting to see how visually and organized all of my parenting communications look.

Doesn’t load and sometimes don’t get messages

The app takes forever to load, have to close it multiple times then usually on 3rd-4rh attempts after waiting a full minute it will load. Message notifications don’t come through

Notifications

Well couple weeks ago with the latest update stopped getting notifications and now have missed several messages causing not to get time with my kid because I don’t open Truece every 30 min to check for new messages

Curious

Is there a reason that I can not see certain things added to the calendar by a party?

Truece review

Awesome app for calendar input, messages and expenses. Did have some technical issues with reports, but tech support response was quick and very supportive. All issues rectified promptly

Works mostly

Have some issues with conversations between all involved occasionally.

Response from developer

Hello, Yeppee - thank you for letting us know! We know how important your communications are and want to be sure that all of Truece is working for you all of the time. Please reach out to our support team for assistance: support@truece.com.

Improvement needed but great app

Great app but needs some very important data built in. Would be very useful if the calendar did push notifications as well as time stamped on date of creation/revision. I have had experience where items were entered on the calendar after the event passed and it “appears” that it has been on calendar all along. One other thing is that it is very difficult to change your password. It sends link to reset but never accepts any combination of password. :/
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Response from developer

Hello, AngryBirder2010, thank you so much for your feedback. I will submit your message to our support and dev team for review, but if you are able to send the message to them yourself it would be ideal for them to ask you questions to clarify--and they might be able to help you utilize functionality that already exists in the Truece app to meet your needs. support@truece.com.

Poor message quality and sending

When reading the messages, they are indented wrong, to the right which has made some of my messages appear differently than when they were typed and makes reading past messages a chore. Also, I’ve been having numerous issues where the app sends my messages without me hitting send. In fact today I had a message typed up. Decided not to send it... hit the backspace button and it ended up sending the first half of my message. Luckily there wasn’t anything that could’ve been perceived as poorly written or in poor taste as once it is written and sent, it cannot be undone... Which can be MAJORLY horrific if something is sent during edit/read through phase. If it’s sent prematurely... it could be the difference between an explanation and an attack.

Needs UPDATED!!!! 6months ago was the last update?!?!?!?!
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Good app but how do i delete message thread

The message thread is too long and when i receive a message from co parent sitter it sometimes starts at the top and it’s a long way to the bottom. Is there anyways to delete previous message threads?

Response from developer

Hello, Lui! Would you shoot our support team a message about this issue? They'll be happy to help you out - or they will ask our developers to adjust things to make messaging better. We really appreciate your feedback!

Was good until it kicked me

Was a great app to use until it kicked me from being able to log back in just days before court. Now I have to go to court with no proof. Thanks....

Update

I would love an improved look for the app with a feature to check in at a location for court documentation. A Mac version of this app would prove super super helpful.
I currently only use it for custody notes but think this app has much more potential.

Response from developer

Hello! You can check in at any location that you save in the Truece app by adding a location/reminder in the "Timer" section of the app... but we will look into adding a location "Check-in" for a future update. For more help please email our support team: support@truece.com

Great idea if it worked

This app has not worked for two weeks now.

Great!

So far so good! The only thing I would recommend is being able to upload more than one picture when uploading receipts for expenses. I could only upload one image and the receipt for my purchase was two images.

Response from developer

Thank you so much for your feedback and suggestion! Our developers are working on updates to the expense module based on our users' feedback so stay tuned, and be sure to install the Truece app updates when they come out.

No notifications

App does not notify me when other parent sends message

Not helpful for splitting expenses

I entered expenses in the private view. Once my ex set up his account, I edited them to split with him. In the split screen, it marked them as paid and I can't change this setting. Super not helpful. Now I have to go back and re-enter all of them. Additionally, my screen does not look like the screenshots.
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Response from developer

Hello, thank you for your feedback and we wanted to let you know that expenses have been updated in recent updates. Please update Truece to the latest version - if you continue to have trouble please email support@truece.com so that we can help.

Super helpful

Love the calendar and expense features! Going to make sure my sister uses it!

Response from developer

Thank you very much for taking the time to submit a review!

Doesn’t work

When I first downloaded this app and started entering info, I liked it. The second time I opened it, it froze and has frozen every time I’ve opened it since. Now I can’t even get past the grey Truece screen.