TrueMoney - Pay & Earn Coins appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for TrueMoney is 78 out of 100 points across 7 verification signals from App Store and developer data.

TrueMoney User Reviews

Name: TrueMoney - Pay & Earn Coins
Rating: 3.39085 (284 reviews)

TrueMoney - Pay & Earn Coins

True Money Company Limited

💰 Finance

🛍️ Shopping

Customer Experience

Positive experience21.2% of reviews

Neutral6.2% of reviews

Negative experience72.6% of reviews

~ Based on 113 written reviews from the US App Store.

What users say

Summarized from real user reviews of TrueMoney. Based on 284 reviews and a 3.4/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

🚀Fast and easy to use
💡Convenient scan to pay at 7-Eleven
👍Lots of discounts and promotions

Negative things

🐛Buggy and crashes frequently
🤖Lack of English language support
🤷‍♀️Useless for foreigners/non-Thai users
🔒Concerns about data privacy and security

Is TrueMoney Safe?

TrueMoney - Pay & Earn Coins has mixed safety signals based on user ratings. AppsHunter Safety Score for TrueMoney is 68/100.

This assessment is based on 284 user ratings, with an App Store average of 3.4/5.

Safety Analysis

58.5% of ratings point to a safe experience

5.2% of ratings suggest some concerns

36.3% of ratings point to a risky experience

~ Based on 270 App Store ratings for TrueMoney.

Is TrueMoney Legit?

TrueMoney - Pay & Earn Coins appears legitimate, with a few gaps. AppsHunter Legitimacy Score for TrueMoney is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

As long as you have a Thai bank account…

This is a great app. You can’t directly connect an international bank account or credit card. It’s not surprising given how Thailand locks down its banking sector to maximize profit from foreigners. My guess is that the lack of support for international forms of payment is very likely imposed externally by regulation. I don’t see a business like True turning down ‘free’ money from abroad unless they have to.

Luke J J

2 months ago

Response from developer

Thank you for your advice. We will try to develop our Application better and more efficient as possible. If you need any further information, please do not hesitate to contact our Customer Support for further assistance via Live Chat or Call 1240 for 24 hours. Thank you TrueMoney Care

TOURIST BEWARE

Don’t use if you’re a tourist. If you do only put in very small amounts. If you lose your phone you’ll have to get a new tourist SIM and won’t be able to get the OTP code to access funds tied to your old phone. No English customer support to help.

jfq17

4 months ago

Application Delay

After I updated lasted version in IOS ,application is very delay.

Anmmgk

4 months ago

Most lagging App ever used in my entire life

Before it’s just fine until I was forced to update the App. Now it takes about 12 seconds to load to the bio-login prompt, and takes about 20 seconds to show the full homepage after logged in. Then it takes 5-10 seconds to respond every single tap on anything on the screen. Product manager should be fired.

Man in the dark night

4 months ago

Response from developer

We apologize for the inconvenience. Kindly contact our Customer Support for further assistance via Live Chat at https://www.truemoney.com/ or call 1240 (press 4) from 10:00 - 19:00 everyday.

Absolutely useless and impossible to use.

I hate whoever made this app. It’s useless, impossible to start using and complete joke. I HATE TRUEMONEY

Kyle is not my real name

6 months ago

Приложение для местных

Год назад прошел верификацию в приложении, сейчас при входе невозможно отправить смс код, приложение висит, не рекомендую. Если нужны электронные деньги для оплаты в Севенах и QR кодов качайте Deep Pocket

AngrytToy$

7 months ago

Don’t waste your time

First of all it’s for foreigners yet it’s Thai language everywhere. Then you go through all the steps and wait the time for them to verify and you go to add a card. But can only use a card issued in Thailand. Such a waste. If I had a card issued in Thailand I wouldn’t even need this stupid app to pay by QR code. Seriously don’t waste your time and energy on this app.

Ox Driven longevity

7 months ago

Bummer

I was hoping this would be the solution to scanning Thai QR codes. It wouldn't even allow me to start the registration process with a Thai number. I tried several times over 3 days. Support is in Thai only and can not copy to translate.

Dr. E. B.

8 months ago

Response from developer

Sorry for the inconvenience. We advise you to contact our Customer Support for further assistance via Live Chat or https://www.truemoney.com/ or Call 1240 press 3 from 10.00 - 19.00 everyday

Don’t waste your time, this app doesn’t work.

You can’t get past the passport verification. They tell you to contact support but does absolutely nothing to help.

JF Hingle McCringleberry

8 months ago

Than

Good

Thankoko

9 months ago

Foreigners can not use this!

Forigners CAN NOT use this app. Can not scan passport. I tried last week too. I called support. They said temporairly not working & tomorrow it will work. =NOT! It still doesnt work aweek later! Forigners CAN NOT use this app. Can't scan passport - doesnt accept. Says can't use photo & must be original. it IS the original ive been trying to scan !!

late driver cost $35 cancel

9 months ago

Response from developer

"Hello, Mr. late driver cost $35 cance TrueMoney apologizes for the inconvenience. Please contact the TrueMoney Customer Service Center at 1240 or report the issue via Live Chat. Our staff will be ready to investigate and assist you. Thank you. TrueMoney Care Team"

Can’t get past step 1

Step 1 - enter your phone number. App does nothing. Can’t advance. Not a very encouraging sign for an app that wants to control your money.

Photorat

10 months ago

No PromptPay- not helpful

Application has no PromptPay not very useful for travelling, can pay cash or card at 7-11.

MDTHAI

a year ago

เมื่อไหร่จะปรับปรุงหน้าแสดงผลการโอนให้อ่านง่าย

เมื่อไหร่จะปรับปรุงหน้าแสดงผลการโอนให้อ่านง่าย ให้ตัวเลขใหญ่ๆ ชื่อผู้รับอ่านง่ายๆ

Psy-CHO

a year ago

I do not recommend

Don't even try, it's only for those who know Thai. There is no support, everything works crookedly. To scan a document, you need to hire a professional photographer and even then it's not a fact that it will pass the check.

Cuastodian

a year ago

The app is not working

Hello I am a foreigner living in Thailand , I am trying to use this app but it’s not working , every time I scan my passport they will tell me to come back later

Chaifai

a year ago

Great for Expats – No Thai Bank Needed

TrueMoney with Advanced level is a game-changer. Just upload your passport and Thai driver’s license, and you can pay both personal and business PromptPay QR codes. With this and a few other tools, you won’t miss having a Thai bank account. Only gripe: top-ups at 7-Eleven are limited to 3,000 THB—would love more flexible options.

Edit: Wish it were more reliable. “Unable to process” occurs more than I would like.

innov8ion

a year ago

Response from developer

Thank you for your feedback. We will not stop developing the app to be better. If you like our app, please give us a 5-star rating to encourage our team. TrueMoney Care Team

,

It doesn’t accept PayPal

Pushydaipushikwean

a year ago

Far from effortless m

You register, can access the App, then basically it does nothing. Need to submit yet more documents for it to work actually do anything. Approval is far from quick.

@Macca

a year ago

Great for Expats – No Thai Bank Needed

TrueMoney with Advanced level is a game-changer. Just upload your passport and Thai driver’s license, and you can pay both personal and business PromptPay QR codes. With this and a few other tools, you won’t miss having a Thai bank account. Only gripe: top-ups at 7-Eleven are limited to 3,000 THB—would love more flexible options.

Edit: Now rated 3 stars for repeated connection errors when no such issue exists. I’m switching to Moreta Pay.

innov8ion

a year ago

Response from developer

Thank you for your feedback. We will not stop developing the app to be better. If you like our app, please give us a 5-star rating to encourage our team. TrueMoney Care Team