Free

Details

Released
January 12, 2016
Updated
November 11, 2025

Features

TrueZero EX screenshot #1 for iPhone
TrueZero EX screenshot #2 for iPhone
TrueZero EX screenshot #3 for iPhone
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About

This platform connects businesses with their mobile workforce, offering tools to manage mobility services and provide real-time support. It helps pinpoint device issues before they arise and provides administrators with analytics for maximum efficiency.

✓Live pulse between customers and mobile workforce
✓Tailor and deliver Mobility Managed Services (MMS)
✓Real-time user support (Call Now, Request Call Back)
✓Device health monitoring
✓Real-time reporting and analytics for IT administrators
✓Extract efficiency and output
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What's New in TrueZero EX

6.9.3

November 11, 2025

Updates for TrueZero EX branding and seamless user experience.

User reviews

Prisms Concierge makes requesting support and service easy

Prisma Concierge has self service and remote control tools built in, so if I ever have any issues with my device I can get it back up and running again in minutes. The fact that I can do most of it myself and learn at the same time is really fulfilling.

FAQ

What is TrueZero EX?

TrueZero EX is a mobile and cloud platform designed to provide a live connection between businesses and their mobile workforce. It offers tools for managing mobility services and delivering real-time support.

How does TrueZero EX help with device issues?

TrueZero EX extracts information about the health of mobile devices, allowing it to pinpoint potential issues even before they arise, enabling proactive support.

What kind of support features does TrueZero EX offer?

It offers convenient support options for users, including 'Call Now' and 'Request Call Back' features, ensuring efficient communication with the service desk.

Can IT administrators monitor workforce activity with TrueZero EX?

Yes, the platform provides IT and administrators with real-time reporting and analytics on user interactions and service quality, enabling them to optimize efficiency.

Is TrueZero EX available on multiple devices?

TrueZero EX is available for iPhone, iPad, and iPod devices, catering to a wide range of Apple mobile hardware.

How often is TrueZero EX updated?

The latest version is 6.9.3, and the app was last updated on November 11, 2025, indicating regular updates to enhance functionality and reliability.

What is the age rating for TrueZero EX?

TrueZero EX has an age rating of 4+, making it suitable for a broad audience of users.

Does TrueZero EX have ads?

No, TrueZero EX does not contain advertisements, providing an uninterrupted user experience.