Very frustrating experience
I was completing my Entry Condition Report on the final day of the seven-day period. I had spent time entering all the comments and taking photos directly through the Ailo app. However, as soon as it reached midnight, the app stopped allowing me to sign and submit the report.
There was no warning or countdown showing how much time was left, nor any indication that I would lose the ability to sign or save the report. There was also no option to save or recover the work I had already completed.
The biggest issue is that the photos were taken directly in the app, so I didn’t have separate copies of them. Losing access to the completed report after putting all that work into it is extremely frustrating, especially when the report is important for documenting the property’s condition.
A better system would provide a clear deadline warning, automatically save the completed report, and allow users to recover or submit a report that was already in progress.
There was no warning or countdown showing how much time was left, nor any indication that I would lose the ability to sign or save the report. There was also no option to save or recover the work I had already completed.
The biggest issue is that the photos were taken directly in the app, so I didn’t have separate copies of them. Losing access to the completed report after putting all that work into it is extremely frustrating, especially when the report is important for documenting the property’s condition.
A better system would provide a clear deadline warning, automatically save the completed report, and allow users to recover or submit a report that was already in progress.
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Rubbish
It is rubbish . Don’t like it at all
Good
Phine
Rubbish app designed to make agents jobs lazier
Honestly this app does not benefit tenants at all. It is actually annoying to use and there is literally no reason why this app is better than direct transfer.
There is a way to pay fee free however you have to process the payment as a “manual payment” every time, which is fine, except the the fact that after it’s most recent update, the app now freezes and crashes every time you type in manual details.
Forcing tenants to use third party payment apps is not really okay, and I hope it comes back to bite them eventually.
Apparently, Ailo is owned by a former Ray White director FYI.
UPDATE - the response mentions use of the app is entirely optional - let Ray White real estates know that - they were insisting Ailo was the only way to pay rent.
There is a way to pay fee free however you have to process the payment as a “manual payment” every time, which is fine, except the the fact that after it’s most recent update, the app now freezes and crashes every time you type in manual details.
Forcing tenants to use third party payment apps is not really okay, and I hope it comes back to bite them eventually.
Apparently, Ailo is owned by a former Ray White director FYI.
UPDATE - the response mentions use of the app is entirely optional - let Ray White real estates know that - they were insisting Ailo was the only way to pay rent.
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Bank processing
The app clearly states that it takes 2–3 days for funds to transfer into the wallet. Unfortunately, this doesn’t appear to be correct. In my experience, it takes at least 5–6 working days, and even longer when a weekend is involved, from the time the funds show as “bank processing” until they are actually available in the wallet.
I don’t understand why this process takes so long, particularly when transferring funds from the wallet back into our own bank account appears to be virtually immediate.
Can you please clarify why the transfer into the wallet takes so much longer and whether there is anything that can be done to improve this process?
I don’t understand why this process takes so long, particularly when transferring funds from the wallet back into our own bank account appears to be virtually immediate.
Can you please clarify why the transfer into the wallet takes so much longer and whether there is anything that can be done to improve this process?
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