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myID - Australian Government

myID - Australian Government

Securely verify your ID online

35 ratings
1117 reviews
🔧 Utilities
📊 Productivity
Free

Details

Released
June 11, 2019
Updated
September 29, 2026

Features

Developer

Australian Taxation Office
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myID - Australian Government screenshot #1 for iPhone
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myID - Australian Government screenshot #5 for iPhone
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About

Securely verify your identity online with this Australian Government digital ID app. Access government services conveniently and avoid sharing physical documents. Protect your information with biometric security and full control over your data.

✓Secure online identity verification
✓Access government services
✓No physical document sharing
✓Biometric security (fingerprint/face)
✓Control over personal information
✓Replaces multiple logins
Show original description

What users say about myID

Reviews of myID are mostly negative: the Productivity app is rated 1.7/5 from 35 App Store ratings. What users like most: enhanced security features, easy to use. Top complaints: constant update issues, confusing and frustrating user experience. Summarized from real user reviews.

Positive things

  • 👍Enhanced security features
  • 🚀Easy to use

Negative things

  • 🐛Constant update issues
  • 🤯Confusing and frustrating user experience
  • 🔒Concerns about data privacy and security
  • 🤖Lack of human support and poor customer service
See all reviews

What's New in myID

3.20.0

September 29, 2026

Improved performance and stability. Find out more and share your feedback at www.myid.gov.au/feedback.

User reviews

Most RecentHighest RatedLowest Rated

Pathetic

Trash
HHessssfhbb

Accessibility for the blind

It states biometric thumbprint – that is only accessible via iPad. This app is suitable only for iPhone.
Very difficult to navigate with accessibility turned on with my iOS device. No good for vision impaired people. Congratulations. Glad to see the discrimination is still existing.
CCkeekySin

very good

and no face this fake id bs AHH 21 and up pls….
YGYOUI g7244

Worst app

Terrible functioning
SSjjsixndns

Code won’t come up?

I keep trying to access my services and the code simply won’t appear. It’s very frustrating, I’m locked out of everything now
9999Dreamer999
See 1112 more reviews

Developer apps

Australian Taxation Office
Australian Taxation Office

Australian Taxation Office

💰 Finance

(6)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes and freezes

Bug

Unable to verify identity documents

Bug

Endless loop of update prompts with no actual update available

Bug

Inconsistent app behavior across devices

Bug
✨

Requested Features

4 requests

Ability to use non-Australian ID documents

Feature

Seamless integration with myGov

Feature

Clearer instructions and guidance

Feature

More user-friendly design and navigation

Feature

FAQ

What does the myID app do?

The myID app is the Australian Government's trusted Digital ID application. It allows you to securely verify your identity online, making it easier to access a wide range of federal, state, and territory government online services without needing to share physical ID documents.

How does myID enhance security?

myID offers enhanced security by allowing you to use your device's biometrics, such as fingerprint or face recognition, to protect your identity. Your personal information is not shared without your permission, and the app is accredited by the Australian Government Digital ID System, which strictly controls data handling.

Is myID free to use?

Yes, the myID app is free to download and use. There are no in-app purchases or advertisements mentioned, indicating it is a free service provided by the Australian Government.

What government services can I access with myID?

You can use myID to access a wide range of federal, state, and territory government online services. It acts as a single point of verification, simplifying access and eliminating the need to remember multiple usernames and passwords for different services.

Is myID available on all devices?

The description mentions it is a 'smart device' app, implying availability on smartphones and tablets. While specific operating system compatibility (iOS/Android) isn't detailed, it's designed for modern mobile devices.