Garbage
Absolute garbage app.
Money transfer
It takes way too long for the money to land into your account
Doesn’t track tenancy break
It doesn’t communicate to the prop manager if the tenancy is broken early.
Slow, Confusing, and Costly
Very disappointing experience. The app is slow, confusing, and not user-friendly. It wasn't clear whether my payment had gone through, so I accidentally created a duplicate payment. There was no option to cancel it, and I was unexpectedly charged a $20 fee.
Too many reminders
This app is annoying and all the reminders make you feel harassed. Our agent doesn’t even check the messages.
Very poor App
Very limited features with awful display. I can barely see the top headings while navigating through the App. The worst part is the App shuts off after 90 days of non activity. We place the properties with our agent. There is no need to log on constantly to find out what’s going on. We have monthly statements providing required info. Initially I like the idea of being able to communicate with our agents directly via the App. In fact it’s much easier doing it with WhatsApp or messages. This App doesn’t even move up while I type! I have to constantly move it to view what I have typed in. Awful!
Show more
Thank you!
Everything is smooth, responsive, and easy in Ailo. Best rental management application I have ever used. I want to give a huge thank you to the team behind Ailo for placing a clear focus on good user experience design engineering.
Annoying
Just take the money out straight away FFS. I understand internet banking and computers are a new invention and all and the amount of physical human labour required to move something invisible to across the universe to something else invisible, but you know, it’s 2026.
Not paid on time
I asked my agent to pay in Jun for a bill supposed to be paid in July due to cash flow issue ; Raywhite said the app cannot do that ? Not so sure if Ray white uses this as an excuse to cover their mistake
Don’t recommend this app.
They dont pass on the correct service fees associated with utility providers
The best solution for investors and renters
This solution for property management, property owners and renters is so simple, it gives you complete visibility of funds at all times, it gives you complete control of the payments for both parties. I have a property management company and have my own investment property with Ailo, my daughter rents it with a friend, so I see that side of the experience, I see the owner side of it for the property and I see the property manager side of the app. They are always continuing to improve, the solution provides a complete balance for all 3 user experiences that seems to achieve a harmony not found in other solutions.
Show more
Too many fee
Unbelievable the amount of money you need to spend only to be able to pay your rent and bills through this app, ridiculous!
This sucks
Cheeky a holes take $10 fee for credit card and that’s the only option to do it automatically. So my small amount of energy for life (due to disability) has to be spent on paying rent every time manually.
Initial log in MFA time ??
To access the application, the initial MFA timeout is currently only 20 seconds, and the MFA code is supposed to be delivered via email. I’m not sure the developers appreciate the difference between email delivery and instant messaging. Twenty seconds is simply not sufficient for an email to be received and opened. The timeout should be increased to a minimum of 45 seconds.
Show more
Stupid
This is the one of the silliest app I have come across. Agent managing my properties have moved to this stupid app. it requires a login almost every time you want to view what’s going on. It sends a verification code to the email address giving you 15 seconds only to enter the verification code. How stupid is that? And if you achieved enter the verification code then send another verification to your mobile. absolutely crazy.
Show more
Terrible app
Terrible app
Useless and fraud
What a joke. Report this app guys
Trash
Previously, I was able to pay my rent through BPAY at no additional cost and only needed to pay the exact rent amount. Now, I am required to use Alio and pay an extra $7.60 fee every week. This additional charge seems unreasonable and unfair, especially when there was previously a fee-free payment option available. I don't understand why tenants are being forced to incur extra costs simply to pay their rent.
Show more
Worst app ever
This is the most confusing app I’ve worked with. The payments don’t update quickly so and there are SURCHARGES FOR PAYING RENT. Disgraceful.
Waste money
First time used the Ailo app because my property agent changed new payment method, poor app and poor quality. The app doesn’t help any tenants to pay smoothly, if add any payment method they will charge fees a lot. Only way they mention that without fees pay is have to use manual payment every time.
Show more
