Garbage
Membership plans just to pay rent
Forced ID
App maliciously has settings which cannot be modified unless user gives UNNECESSARY personal information
Garbage
Just straight up garbage
Automatically charged a membership fee
Automatically charged a $12 fortnightly membership fee, without signing up for the membership. That’s horrible.
NO APPLE PAY OPTION 🫤
The app is very user friendly EXCEPT it does not have ApplePay as an option to pay rent - this is frustrating bc you have to find your physical cards - literally everything has an ApplePay option these days and everyone uses ApplePay - omitting ApplePay has made the app seem abit old fashioned or out of touch - - the previous App had ApplePay has an option to pay rent along with bank account, credit or debit cards - supposedly this new app was was going to have more options to pay rent but it has less - I was very surprised such a ‘modern’ app used by tenants many of whom likely use ApplePay for all transactions would fail to include this feature
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The audacity
Who do you think you are trying to charge $5 weekly for us just to pay our bills with our credit card. Greedy technofeudalism will be the death of society
Hidden charges to pay rent
Hidden charges and unclear advice on how to pay rent. The app is owned by the grand son of ray white and seems like an addition money grab from renters when they already earn their commission from owners.
Bill Section Needs Improvement
Bills that are only part paid still show paid on the app.
Subscription fee to pay rent!
Hey so wtf, it bad enough the cost of living is going up but now we have to pay a weekly subscription to pay our own rent? wtf
Rent Fees, Payments Delayed
Tenants have to pay rent by direct bank account debit that is manually registered each time (not automated) to avoid Ailo fees. However, when tenants use direct debits, their rent payments take 3 bank working days to get processed into the Ailo wallet for the landlord to collect. Since actual normal bank processing times are either instantaneous or 1 bank working day, it makes you wonder if Ailo is keeping its entire book of rent turnover for itself for a couple of days to invest short-term in money markets for undisclosed profits?
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Not For Me!
Service fee is to expensive 😢
Do not use
It does not do a lot of the things and now it has this absurd ’membership’?? It is morally wrong to force a tenant into a paid app just to grab more money from them.
As a PM it is difficult to use and everything is not where they should be, no strata system and the bills are always wrong. It’s a beta version at best.
If you are running a business do not use this and be the test rabbit.
As a PM it is difficult to use and everything is not where they should be, no strata system and the bills are always wrong. It’s a beta version at best.
If you are running a business do not use this and be the test rabbit.
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Morally Corrupt Business
Recently changed existing terms and fees to introduce a membership! Sales pitch to get property managers, owners and tenants onboard was ability to pay by credit/debit cards, it attracted a card fee which I felt was fair but a weekly membership when you may only need to use a card on rare occasions is just hitting people who may already be having a rough time financially or penalising savvy spenders utilizing reward programs.
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Greedy people
Imagine adding a mandatory membership to the tenant to pay rent. You are dispicable greedy people. I would rather use anything else than give you money for absolutely nothing that my phone can’t do elsewhere. Complete scum!
Good but not great
The app has some redeeming qualities but some flaws, as previously mentioned by others the auto pay bills is set for a nonnegotiable $40k go figure, I doubt that many people would give their property manager that sort of delegated authority and I’m sure if an owner was for any reason relieved of $40k unscrupulously your insurance company wouldn’t be too thrilled! Next issue is the archaic 2-3 business days to get cleared funds dependent on how the tenant pays, yet even with this the app takes it as rent being paid from the day of receipt, sorry but that rent paid too date should only be advanced once cleared funds have been established, you can’t have it both ways and it makes arrears difficult to read
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Unacceptable.
There is now a new “membership” where you have to pay extra just to use your card. Who tf has that kinda money sitting around to spend an extra $200 a year on a membership to use a card to pay their bills. Absolutely Disgusting.
Membership to pay by card
You get no choice what rental management service you must use for your tenancy. So now if you want to pay by any form of card without surcharge BECAUSE THE GOVERNMENT BANNED THEM, you’re forced to pay a membership fee for a service you have no choice but to use? I didn’t mind this app but I’d rather see them go out of business than pay their stupid membership fees. Quick way to completely undermine a semi-okay app.
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This membership
Membership is disgusting just to pay by card disgusting fix it now
Nope
Again, they try to “improve “ the technology but all they do is complicate things. For Pete’s sake LEAVE IT ALONE!
Ailo review
Continue to have to log in - get temporary code etc totally annoying
