Comparison

Express Plus Centrelink vs Ailo

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Express Plus Centrelink

Manage your Centrelink information conveniently from your mobile device. Access and update personal details, report income, check payments, and upload documents. It offers most functionalities of the online account, saving you office visits and phone calls.

Highlights
  • View and update personal details
  • Report employment income
  • Check payment status
  • Upload documents
  • Manage advance payments
  • View concession cards
Features
Read full description

The Express Plus Centrelink mobile app makes it easy for you to manage your Centrelink information online. To use the app, you'll need to have a Centrelink online account linked to your myGov account. With Express Plus Centrelink, you can do most things you can do in your Centrelink online account, without the need to visit an office or wait on hold. Here's what you can do using the app: • View and update your personal details, including study. • Report your employment income. • View and update your family income estimate and payment choices. • Check your payments. • Upload documents to Centrelink. • View your Child Care Subsidy details. • Apply for or repay an advance payment. • Track the progress of most online claims. • View your Centrelink letters. • Manage your Energy Bill Relief consent. • View and manage your Centrelink appointments by adding reminders to your personal calendar. • View digital copies of your Centrelink concession or health care cards. If you use a BasicsCard or if your payments are income managed, you can manage your own money to easily check your available balance and view recent transactions on your BasicsCard. To sign in to the app, use your myGov sign in details and create a myGov PIN. You can then use your myGov PIN to sign in to the app each time you use it. If you need help creating a myGov account, go to my.gov.au For help with linking Centrelink to your myGov account, go to servicesaustralia.gov.au/onlineguides For help using the app, go to servicesaustralia.gov.au/expresspluscentrelink

About

Ailo

This platform connects property investors and renters with their property managers, offering enhanced transparency and control. It facilitates faster rent payments, expense tracking, and direct communication for efficient property management.

Highlights
  • 24/7 fund access for investors
  • Instant rent payment visibility
  • Direct communication with property managers
  • Faster repair reporting for renters
  • Multiple payment options
  • Paperless inspection tools
Features
Read full description

You deserve a great property manager. And great property managers use the Ailo platform to give their property investors and renters unprecedented transparency, more control, and better choices. The Ailo app was designed to help property investors and renters stay even more connected with their rental property – and their property manager! **WHY PROPERTY INVESTORS LOVE AILO** PAY OFF YOUR MORTGAGE SOONER * Direct access to your funds 24/7 * See the moment rent is paid, even before it’s cleared by the banks * Instantly transfer available funds to your bank account, instead of waiting until end-of-month (using New Payments Platform technology) so you can pay off your mortgage sooner 24/7 VISIBILITY, ON-DEMAND ACCESS * Instant access to all of your real-time balances, statements, bills, and inspection reports * See upcoming bills and expenses, so there's no end-of-month surprises * A direct line to your property manager via Messages, so you can collaborate and problem solve faster and minimise vacancy rates MORE & BETTER INVESTOR CHOICES * Set your cash flow preferences, including when and where your funds are deposited, and how bills are paid * Nominate how you want to balance income, expenses and reporting across your property portfolio * Choose to pay your bills via credit card, debit card, direct debit or with rental income, and it will all appear on your EOFY statement at tax time **WHY RENTERS LOVE AILO** REPORT & RESOLVE REPAIRS FASTER * Get a direct line to your property manager via Messages * We measure your property manager’s response times to your messages to help them improve their service UNLOCK MORE FAST, SECURE PAYMENT OPTIONS * Unlock more payment methods in addition to other options offered by your property manager, including direct debit, debit card, credit card, and Centrepay. * Easily split rent with housemates SEAMLESS, PAPERLESS INSPECTIONS * Collaborate with your housemates and share the load on the inspection * Add your own time-stamped photos, notes and electronic signature directly in your app MORE VISIBILITY INTO WHAT’S GOING ON * Always know when your next rent payment is due and how much you owe * See a log of all your past rent payments, bills, and messages to your property manager

Screenshots

Express Plus Centrelink4 screens
Ailo4 screens

Verdict

The call

The clearest difference is rating: Ailo at 4.2 against Express Plus Centrelink's 3.3. Ailo also leads on update cadence (every 2 weeks vs every 5 weeks). Express Plus Centrelink's advantage is review sentiment (18% vs 7%). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Ailo holds the better App Store score, 4.2 against 3.3. Both are backed by a comparable volume of ratings — 13 and 33 respectively. Written reviews complicate that: 18% of Express Plus Centrelink's written reviews are positive against 7% of Ailo's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Express Plus Centrelink ships an update every 5 weeks, Ailo every 2 weeks. The most recent releases landed on September 23, 2026 and September 25, 2026 respectively.

Scorecard3 real differences · 7 level
Express Plus Centrelink versus Ailo: the parameters behind the verdict, then further details
ParameterExpress Plus CentrelinkAilo
PriceFreeFree
Rating3.3 (13 ratings)4.2 (33 ratings) — better
Positive reviews18.0% of reviews — better6.9% of reviews
Number of ratings1333 — better
Update frequencyEvery 5 weeksEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.0 — better15.1
Further details — not scored
Size45 MB84 MB
Age rating4+4+
DeveloperServices AustraliaAilo Pty Ltd

Customer experience

Express Plus Centrelink

All ratings13 ratings
Positive53.8%
Neutral7.7%
Negative38.5%
Written reviews217 reviews
Positive18.0%
Neutral4.1%
Negative77.9%

Ailo

All ratings33 ratings
Positive81.8%
Neutral0.0%
Negative18.2%
Written reviews232 reviews
Positive6.9%
Neutral5.2%
Negative87.9%

User reviews

Express Plus Centrelink

From 13 App Store ratings

What we love

  • 👍 Easy to use interface
  • 🚀 Convenient for basic tasks
  • 💡 Useful digital wallet feature
  • 🙂 Some users find the app works well

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🔍 Difficult to navigate and complete tasks
  • ⏱️ Slow performance and long loading times
  • 🔒 Security and login issues
  • 📤 Problems with uploading documents

Ailo

From 33 App Store ratings

What we love

  • 🚀 User friendly
  • 🚀 Easy to navigate
  • 🚀 Convenient for property owners

Room to improve

  • 🤑 Excessive fees for tenants
  • 🐛 Slow payment processing
  • 🤖 Deliberately inconvenient for manual payments
  • 🤔 Lack of transparency around fees and policies
  • 🤯 Forced usage by rental agencies

Bugs and requests

Express Plus Centrelink

Reported bugs

4 issues
  • App freezes during login process
  • Unable to report income and hours worked
  • Inconsistent behavior across iOS versions
  • Redirection to website instead of in-app functionality

Requested features

4 requests
  • Add push notifications for important updates
  • Improve reporting and income tracking features
  • Integrate with MyGov for seamless access
  • Provide a dark mode option

Ailo

Reported bugs

3 issues
  • Incorrect rent calculations and payment status
  • Unreliable notifications
  • Compatibility issues with older devices

Requested features

4 requests
  • Ability to save payment details without fees
  • Faster payment processing
  • Clearer communication of fees and policies
  • Option to pay rent directly without using the app

In-app purchases

None

Express Plus Centrelink

No in-app purchases

None

Ailo

No in-app purchases

Questions

Is Express Plus Centrelink free?
Express Plus Centrelink is free to download, with no in-app purchases.
Is Ailo free?
Ailo is free to download, with no in-app purchases.
Which has better reviews, Express Plus Centrelink or Ailo?
Ailo is rated higher. Express Plus Centrelink averages 3.3 out of 5 from 13 ratings, while Ailo averages 4.2 from 33 ratings.
Do Express Plus Centrelink or Ailo have ads?
Neither Express Plus Centrelink nor Ailo shows ads.
Which is updated more often, Express Plus Centrelink or Ailo?
Express Plus Centrelink ships an update every 5 weeks, and Ailo every 2 weeks. Most recently, Express Plus Centrelink was updated on September 23, 2026 and Ailo on September 25, 2026.

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