Comparison

Express Plus Centrelink vs Humanforce Work (New)

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Express Plus Centrelink

Manage your Centrelink information conveniently from your mobile device. Access and update personal details, report income, check payments, and upload documents. It offers most functionalities of the online account, saving you office visits and phone calls.

Highlights
  • View and update personal details
  • Report employment income
  • Check payment status
  • Upload documents
  • Manage advance payments
  • View concession cards
Features
Read full description

The Express Plus Centrelink mobile app makes it easy for you to manage your Centrelink information online. To use the app, you'll need to have a Centrelink online account linked to your myGov account. With Express Plus Centrelink, you can do most things you can do in your Centrelink online account, without the need to visit an office or wait on hold. Here's what you can do using the app: • View and update your personal details, including study. • Report your employment income. • View and update your family income estimate and payment choices. • Check your payments. • Upload documents to Centrelink. • View your Child Care Subsidy details. • Apply for or repay an advance payment. • Track the progress of most online claims. • View your Centrelink letters. • Manage your Energy Bill Relief consent. • View and manage your Centrelink appointments by adding reminders to your personal calendar. • View digital copies of your Centrelink concession or health care cards. If you use a BasicsCard or if your payments are income managed, you can manage your own money to easily check your available balance and view recent transactions on your BasicsCard. To sign in to the app, use your myGov sign in details and create a myGov PIN. You can then use your myGov PIN to sign in to the app each time you use it. If you need help creating a myGov account, go to my.gov.au For help with linking Centrelink to your myGov account, go to servicesaustralia.gov.au/onlineguides For help using the app, go to servicesaustralia.gov.au/expresspluscentrelink

About

Humanforce Work (New)

This app provides a comprehensive mobile solution for managing employee schedules, shifts, and time tracking. It allows employees to view their rosters, clock in/out, and manage leave, while managers can authorize timesheets, approve leave, and offer shifts. The redesigned interface offers enhanced performance and roster management.

Highlights
  • View schedules, rosters, and leave
  • Clock in and out, view timesheets
  • Manage leave and availability
  • Bid on and accept shift offers
  • Authorize timesheets and approve leave
  • Manage attendance and notifications
Features
Read full description

The humanforce Classic app is being retired and replaced in 2025 by the new Humanforce Work app. The new app is now live and available to download on this page. Log in credentials are the same as in the Humanforce Classic app. Humanforce Work is our newly enhanced mobile experience, covering all of your manager and employee roster and shift-driven needs. The Humanforce Work app enables employees / end-users to: • See your schedule including rosters, blackouts periods, leave and public holidays • Clock in and out, view your timesheets and payslips • Manage leave and availability • Bid on and accept Shift Offers • View and manage Notifications • View Notice boards • Update personal employment details Work enables employers / Admins and managers to: • Authorise timesheets • Approve leave • Manage attendance • Offer shifts · Share important notifications In addition to the smart new features above, Humanforce Work provides enhanced performance, a beautifully redesigned user interface (UI), improved roster management and the ultimate place to stay on top of your work schedule. Before using Humanforce Work, please check with the Humanforce Administrator at your company whether this is the app they prefer you to use. About Humanforce Humanforce is the best-in-one platform for frontline and flexible workforces, offering a truly employee centred, intelligent and compliant human capital management (HCM) suite - without compromise. Founded in 2002, Humanforce has a 2300+ customer base and over half a million users worldwide. Today, we have offices across Australia, New Zealand, and the UK. Our vision is to make work easier and life better by focusing on the needs and fulfillment of frontline workers, and the efficiency and optimisation of businesses.

Screenshots

Express Plus Centrelink4 screens
Humanforce Work (New)4 screens

Verdict

The call

The clearest difference is rating: Humanforce Work (New) at 4.1 against Express Plus Centrelink's 3.3. On price, review sentiment, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Humanforce Work (New) holds the better App Store score, 4.1 against 3.3. Both are backed by a comparable volume of ratings — 13 and 16 respectively. Written reviews complicate that: 18% of Express Plus Centrelink's written reviews are positive against 17% of Humanforce Work (New)'s, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Express Plus Centrelink ships an update every 5 weeks, Humanforce Work (New) every 3 weeks. The most recent releases landed on September 23, 2026 and September 20, 2026 respectively.

Scorecard1 real difference · 9 level
Express Plus Centrelink versus Humanforce Work (New): the parameters behind the verdict, then further details
ParameterExpress Plus CentrelinkHumanforce Work (New)
PriceFreeFree
Rating3.3 (13 ratings)4.1 (16 ratings) — better
Positive reviews18.0% of reviews — better16.7% of reviews
Number of ratings1316 — better
Update frequencyEvery 5 weeksEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.0 — better15.6
Further details — not scored
Size45 MB61 MB
Age rating4+4+
DeveloperServices AustraliaTimetarget Pty Ltd

Customer experience

Express Plus Centrelink

All ratings13 ratings
Positive53.8%
Neutral7.7%
Negative38.5%
Written reviews217 reviews
Positive18.0%
Neutral4.1%
Negative77.9%

Humanforce Work (New)

All ratings16 ratings
Positive81.3%
Neutral0.0%
Negative18.8%
Written reviews78 reviews
Positive16.7%
Neutral7.7%
Negative75.6%

User reviews

Express Plus Centrelink

From 13 App Store ratings

What we love

  • 👍 Easy to use interface
  • 🚀 Convenient for basic tasks
  • 💡 Useful digital wallet feature
  • 🙂 Some users find the app works well

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🔍 Difficult to navigate and complete tasks
  • ⏱️ Slow performance and long loading times
  • 🔒 Security and login issues
  • 📤 Problems with uploading documents

Humanforce Work (New)

From 16 App Store ratings

What we love

  • 👍 User-friendly design
  • 👍 Easy to use
  • 👍 Good overall functionality
  • 👍 Useful for truck drivers
  • 👍 Great for staying on top of schedule

Room to improve

  • 🐛 App crashes often
  • 🐛 App freezes regularly
  • 🐛 App doesn't open
  • 🐛 Login issues
  • 🐛 Inconsistent performance

Bugs and requests

Express Plus Centrelink

Reported bugs

4 issues
  • App freezes during login process
  • Unable to report income and hours worked
  • Inconsistent behavior across iOS versions
  • Redirection to website instead of in-app functionality

Requested features

4 requests
  • Add push notifications for important updates
  • Improve reporting and income tracking features
  • Integrate with MyGov for seamless access
  • Provide a dark mode option

Humanforce Work (New)

Reported bugs

232 issues
  • App crashes constantly
  • App freezes on startup screen
  • App doesn't open
  • Shift times not updating in calendars
  • Takes long to authorize shifts
Show 227 more
  • App logs out users, preventing access
  • App freezes, unable to clock out
  • Problems during clocking in/out
  • App doesn't reflect shift hour updates in automated calendars
  • App freezes on startup logo screen
  • Cannot change hours
  • Cannot finish work times if forgot to log out
  • Takes long to authorize shifts, spinning on devices
  • App freezes, always have to delete and reinstall
  • App not working on iOS 26.2.1
  • Losing work opportunities due to logging out
  • Cannot get back in to view roster or get new jobs
  • App freezes, unable to clock out of a shift
  • App always creates problems during clocking in/out
  • App only works when it wants to
  • Shift hours updated but not reflected in automated calendars
  • App freezes on startup
  • App refuses to open regularly
  • App crashes out every few weeks
  • App always freezes, have to keep deleting and downloading again
  • App freezes on startup regularly
  • App freezes on loading screen
  • App won't move from loading screen
  • App crashes for third time in 5 months
  • App crashes for second time in 5 months
  • App not working on iPhone 15
  • App doesn't stay logged in (SSO)
  • Cannot see vacant shifts
  • Cannot access payslips via the app
  • Cannot log in
  • App not working properly, cannot see shifts
  • App not functional on iPhone 15
  • Logged in but no data appears
  • App doesn't stay logged in
  • Login issues, says something went wrong
  • Cannot login, tried changing password and reinstalling
  • Cannot lock in
  • App won't proceed past first screen
  • App doesn't even open, stays on first blue screen
  • Schedule section covered by calendar, hard to navigate
  • Set availability section hard to use, recurring days bug
  • App throws errors and glitches
  • Cannot withdraw shift
  • Cannot see roster from one employer
  • App is slow
  • Bad UX/UI
  • Calendar is confusing to navigate
  • Scrolling of dates takes up too much space
  • Tabs at the bottom are not user-friendly
  • Cannot see shift offers
  • Shift offers disappear
  • Cannot see vacant shifts
  • App doesn't open
  • Login screen freezes
  • Shift times not updated in calendars
  • App crashes
  • App freezes
  • App doesn't open
  • Login issues
  • Inconsistent performance
  • Difficult to see roster at once
  • Outdated UI/UX
  • Missing essential features
  • Slow performance
  • Unreliable
  • Confusing interface
  • Tedious to use
  • Poor design
  • Not user-friendly
  • Buggy
  • Useless
  • Horrendous
  • Frustrating
  • Disappointing
  • Cannot accept shifts
  • Cannot see shift offers
  • Cannot see vacant shifts
  • Cannot log in
  • Cannot access payslips
  • Annual leave and sick leave gone
  • App not reliable
  • Cannot log in or out for work
  • Hard to see rostered dates at once
  • No calendar dots
  • Missing chat feature
  • Old one was better
  • Terrible update
  • App is so slow
  • No URL or integration option
  • Bad UX/UI
  • Confusing calendar
  • Scrolling of dates is a waste of space
  • Tabs at the bottom suck
  • Profile tab is pointless
  • Cannot see shift offered
  • Cannot accept/decline shifts
  • Shifts go away
  • Have to ask manager one by one
  • Nothing shows up
  • Causing inconvenience
  • SSO problem
  • Cannot log in
  • Work leave issues
  • Cannot put down for a whole month for holidays
  • Not working properly
  • Awful app
  • Cannot accept shifts
  • Work is spamming to accept shifts
  • Main purpose of app doesn't exist
  • Bad UX/UI
  • Yellow version is better
  • Calendar is confusing
  • Swiping across for next month feels unnatural
  • Scrolling of dates is a waste of space
  • Tabs down the bottom suck
  • Schedule needs to switch places with earnings
  • Messages needs to be called 'noticeboard'
  • Get rid of profile tab
  • Put profile tab somewhere up the top
  • Inconvenient
  • Cannot see shift offered
  • Cannot accept/decline shift
  • Shifts go away
  • Have to ask manager one by one
  • Nothing shows up
  • Causing inconvenience
  • Crashed
  • SSO problem
  • Cannot log in
  • Cannot access payslips
  • Cannot see vacant shifts
  • Crashed
  • Lost access to roster from one employer
  • Cannot access roster for other company
  • Bring back visual treatment to monthly calendar
  • No calendar dots
  • Terrible update
  • User experience better on original yellow app
  • Viewing and accepting shift offers is terrible
  • Have to apply filter to see offers
  • Viewing experience is terrible
  • Not easy to see upcoming shifts
  • Ugly user experience
  • No option to sync shifts to calendar
  • Calendar features are bad
  • No callander dots
  • Missing chat feature
  • Old one was better
  • Slow and worse than previous app
  • Annual leave gone
  • Sick leave gone
  • Still waiting to log in
  • Customer service can't answer questions
  • App not reliable
  • App does not always open
  • Delete and reinstall doesn't work
  • Cannot log in or out for work
  • Have to do it on laptop
  • Extremely frustrating
  • Would like functionality that Tanda has
  • Hard to see the rostered dates at once
  • Very bad
  • Old one was much easier to see through
  • Cannot get a clean overview of shifts
  • Disaster compared to old one
  • Pretty hopeless
  • Need to test more before releasing
  • Too many glitches
  • Terrible new update
  • Can't see day only date available to bid
  • Confusing
  • All same color
  • Can't withdraw shift
  • Says something went wrong
  • Not Working
  • Cannot see anything after login
  • No one taken action
  • Cannot log in anymore
  • Frustrating
  • Pointless
  • App doesn't even open
  • Stays on the first blue screen
  • Completely inaccessible
  • Schedule section is mostly covered by the calendar
  • Hard to navigate through the shifts
  • No options to minimize the calendar
  • Set availability section is hard to use
  • Recurring days has a bug
  • App not working
  • Nothing comes up after logging in
  • Oops something went wrong
  • Not available and nothing to show
  • Not impressed
  • Hard not being able to access anything work related
  • Logged in but does not stay
  • Nothing seems to work out
  • Been months trying to uninstall and install again
  • Still not working
  • Login
  • Extremely disappointed
  • Constantly getting try again message
  • Can't seem to fix the issue
  • Doesn't stay login - SSO login
  • New enhanced mobile experience is the opposite
  • Requires users to constantly re-login using SSO
  • Extremely frustrating and time-consuming
  • User-friendliness has taken a step back
  • Current enhanced app feels clunky and unintuitive
  • Need to focus on improving login process, stability, and UX
  • Not recommended
  • Can't login
  • Was great when it used to work
  • Started logging out after every session
  • Now you can't login at all
  • Login issues
  • Logs me out all the time
  • When I log back in with CORRECT login details it says something went wrong try again
  • Pretty frustrating and pointless
  • App
  • Most of time you can't login
  • Tried changing password and reinstalling app does not work
  • Useless app
  • Not worth it
  • I can't lock in
  • Suddenly can't lock in
  • Not sure what happened
  • Already changed password but still can't lock-in

Requested features

11 requests
  • Sync shifts to smartphone calendars
  • Bring back visual treatment to monthly calendar (dots/circles)
  • Add chat feature for critical announcements
  • Improve calendar navigation (minimize calendar, type date/time for availability)
  • Fix recurring days bug in set availability
Show 6 more
  • Allow withdrawal of shifts bid by mistake
  • Add dark mode option
  • Improve user experience on mobile
  • Make profile tab less prominent, move to banner/menu
  • Switch schedule and earnings tab positions
  • Rename messages tab to 'noticeboard'

In-app purchases

None

Express Plus Centrelink

No in-app purchases

None

Humanforce Work (New)

No in-app purchases

Questions

Is Express Plus Centrelink free?
Express Plus Centrelink is free to download, with no in-app purchases.
Is Humanforce Work (New) free?
Humanforce Work (New) is free to download, with no in-app purchases.
Which has better reviews, Express Plus Centrelink or Humanforce Work (New)?
Humanforce Work (New) is rated higher. Express Plus Centrelink averages 3.3 out of 5 from 13 ratings, while Humanforce Work (New) averages 4.1 from 16 ratings.
Do Express Plus Centrelink or Humanforce Work (New) have ads?
Neither Express Plus Centrelink nor Humanforce Work (New) shows ads.
Which is updated more often, Express Plus Centrelink or Humanforce Work (New)?
Express Plus Centrelink ships an update every 5 weeks, and Humanforce Work (New) every 3 weeks. Most recently, Express Plus Centrelink was updated on September 23, 2026 and Humanforce Work (New) on September 20, 2026.

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