App won’t update
Well being don’t work app don’t update.
App
Could be and should be more robust. Being able to create programs and adjusting bass and tenor would make it an excellent app.
Update not working
App was updated overnight and now it doesn’t work. After update, the app would only connect to one hearing aid even though both were connected to phone. Delete and reinstall app to fix problem.
Update broke app
I accidentally let an upgrade go through and what a mistake. Now the connection with my iPhone when making calls continually connects and disconnects multiple times during one phone call.
Why don’t these companies that release app updates do proper testing before releasing BEFORE releasing.
Thanks, now I can’t go back to the version that was stable….
Why don’t these companies that release app updates do proper testing before releasing BEFORE releasing.
Thanks, now I can’t go back to the version that was stable….
Show more
Completely Unintuitive
About as bad as a modern UI can be.
A big difference
I’ve been happy I found such an app that gives us such information, I’ve grown to love this app. Today however Km not able to pair my hearing aids to my iPhone 16. I had a 15 Pro Max & they paired perfect. Now can’t discover them. How do I make my buds better fit.
Update
There needs to be a way to update your app.
Rarely Works
It rarely works! Maybe it’s just the latest version. It used to be fine but lately loads and looks ok but then nothing works.
Freezes a lot
Gets stuck and wont respond to anything.
VERY frustrating.
VERY frustrating.
Disappointed again
The direction control has been effective. The volume control recently stopped adjusting the hearing aids independently. So far, the only solution I've found has been to leave one home when I am going to be driving, to avoid that great hearing aid squeal.
Terrible App
The app consistently defaults back to no Bluetooth and also defaults back to universal instead of other Hearing modes. I keep having to reinstall the app to reconnect my hearing aids. It's a horrible app.
Inconsistent
The app and the hearing aids are very inconsistent. The right hearing aid specifically is frequently not working. I have gone to the audiologist with no success.
Frustrations
Lately I have had more issues with my hearing aids staying connected to my phone. They will randomly disconnect, have difficulty with audio playback or even drop calls. There are times I can hear a caller but the microphone does not connect. It’s already difficult to be hearing challenged, then to add the periodic, and often unpredictable hearing aid performance just takes things up a notch. I’ve been back to the audiologist a few times for new components and will make yet another appointment in the next month for this issue again.
Show more
Failure to launch
I loved the app because it used to work, but for weeks it has been hit and miss - just miss for a couple of weeks now. The Bluetooth won’t stay on. It disconnects too often
Easy to setup
Thank you for the fantastic app. Super helpful and easy to use.
App usage
App drops the Wi-Fi feed, making the controlling of ear devices hard to use.
For the price, these should control the aids much better.
For the price, these should control the aids much better.
Not happy at all
I am using it from past over a year. I feel more comfortable without using hearing aid. After having hearing test. My doctor pressured me to take it. I did big mistake to spend that much money on this useless product. I tried to use it as Bluetooth with my iPhone. I do not hear good phone sound quality. Even listing person getting too much noise. I went to agent who sold under warranty device.They just replace the wires and charged me copay $40 for nothing. There was no need to replace anything.
I am having this useless device worth $5,000
I am having this useless device worth $5,000
Show more
Poor not recommended
Battery life is extremely poor. My cellphone works fine. This is so frustrating and annoying having to change batteries every few hours.
App don’t update well being not working
App not updating
Clunky and buggy
Many of the settings don’t respond. The ui is poorly designed. It needs major revision because as of June 2026 it’s very clunky to use.
