TrustYou User Reviews

Customer Experience

Positive experience32.6% of reviews
Neutral7.0% of reviews
Negative experience60.5% of reviews

~ Based on 86 written reviews from the US App Store.

Is TrustYou Safe?

TrustYou appears mostly safe based on user ratings. AppsHunter Safety Score for TrustYou is 76/100.

This assessment is based on 60 user ratings, with an App Store average of 3.9/5.

Safety Analysis

71.7% of ratings point to a safe experience
1.7% of ratings suggest some concerns
26.7% of ratings point to a risky experience

~ Based on 60 App Store ratings for TrustYou.

Is TrustYou Legit?

TrustYou appears legitimate, with a few gaps. AppsHunter Legitimacy Score for TrustYou is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App Doesn’t work on my phone

Although I can login my account on desktop, on this app I can’t pass through login page. It keeps coming to the same login page. Help!!!

Not available for IOS

New Trustyou CXP should be available for IOS

เกือบดี

ใช้งานยากนิดนึง

Can’t login - tried multiple times

This app literally makes no sense, you can’t acess a single thing.

unable to log in

please fix the issues with the log in UI and ensures that it works properly

Dark Mode

It's hard to see if the review has been viewed, white and light grey was hard to see, I hope
There's a dark mode setting.

Inexploitable !

L’application n’est pas ergonomique. Impossible de répondre de façon personnalisée aux avis clients depuis l’application donc inexploitable et inutile.
Une grosse mise à jour SVP !

Dashboard Keeps Loading

The dashboard section might have glitch. Keeps loading all the time. Please fix.

Horrible App

Since this app’s inception till now it is full of glitches and bugs, always crashes, always has login errors and just generally not seamless and user friendly at all for hotel managers

Great experience

TrustYou did really a great job here. The app offers the best functionalities that we normally used to find only in the desktop version and it’s really easy to use. Great achievement! Congratulations

Doesn’t work iPhone iOS 15.2 need improve..

Doesn’t work iPhone iOS 15.2 need improve..

FD

We’ll see. Just downloaded

Pretty good.

Not as good as the desktop version but it certainly gives me the info I need on the go and allows me to respond and navigate intuitively.

The most frustrating and infuriating part is I o come up with nickname to submit my review. Every attempt has been taken.

Iphone 7 Plus

Not updating at all.
Can’t refresh

Matt B

The app is stable and user friendly.
The dashboard is intuitive and the platform combines all platforms and reviews. Overall a good app to track hotel reputation and respond to guests.

Un enfer comme application

Vaut mieux être un vieux et passer avec un pc car avec l’application aucun accès aucune visibilité… et le site web via un téléphone : l’enfer

Using it since 3 years

Amazing only need to be with notification options

Great app

All in one place and easy to access

Needs improvement

Nice app but there are some points that need to be improved or added. For example; This Year option -under the inbox / time frame- is not working properly. It needs to be updated as of actual day, every time. Some features can not be accessible.

Aplicativo não abre

O aplicativo não está abrindo. No início pediu usuário e senha, voltava pra tela de login e ficava em loop nesse sentido. Agora está travado.