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TSW Mobile Client

TSW Mobile Client

by Johnson Controls, Inc.

9 ratings
7 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • April 28, 2014
  • February 19, 2026

Features

Developer

Johnson Controls, Inc.
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About

Access fire alarm network information remotely from your mobile device. View system status and perform limited control functions for system testing and maintenance. Requires network connectivity to a TrueSite Workstation.

✓Fire alarm network annunciation access
✓View fire, priority 2, supervisory, and trouble conditions
✓Limited password-controlled functions for system testing
✓Alarm, silence, and reset controls
✓Connect unlimited clients simultaneously
✓Remote access via VPN on cellular service
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What's New in TSW Mobile Client

2.0.1

February 19, 2026

Support for additional servers.

User reviews

Most RecentHighest RatedLowest Rated

Last update killed it for IOS

Hasn’t worked since they updated it to the atrocious new design. Works on old iPhone 11, not on any newer iPhone.
Duhduh dubDuhduh dub

Doesn’t work

Ever since the update, none of our iPhones will work with the app. However, Our android users work
Marcsantoro17Marcsantoro17

Last update killed it for IOS

Hasn’t worked since they updated it to the atrocious new design.
Duhduh dubDuhduh dub

Almost there

It’s great having many of the fire alarm system controls at your fingertips, but we found that it times out too quickly making you enter your login credentials again after about 1 minute of inactivity. That is not conducive when testing our alarm systems.

Javier
JR262515JR262515

Doesn’t work with notifiers pullstation

I would like it to have a feature that it could work with notifier fire alarm pull stations but other than that it pretty good so I’m only giving it 2 stars so yea
reninalarmtechreninalarmtech
See 2 more reviews

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FAQ

What is TSW Mobile Client?

TSW Mobile Client allows your iPhone, iPad, or iPod touch to access Simplex Fire Alarm Network information. It provides annunciation access and restricted control functions similar to a PC-based remote client.

What fire alarm conditions can TSW Mobile Client display?

TSW Mobile Client can display Fire Alarm, Priority 2, Supervisory, and Trouble conditions from the TrueSite Workstation.

Can I perform full system controls with TSW Mobile Client?

No, TSW Mobile Client offers limited control functions for system testing, such as acknowledging alarms, silencing, and resetting. These require password-controlled login and are intended for authorized personnel.

What are the network requirements for TSW Mobile Client?

Your mobile device must be able to access the local area network (LAN) where the TrueSite Workstation server is connected. It is also compatible with 3G and 4G cellular service via a VPN connection.

How many TSW Mobile Clients can connect simultaneously?

You can connect an essentially unlimited number of TSW Mobile Clients simultaneously to access status information.

Is TSW Mobile Client suitable for all fire alarm system applications?

TSW Mobile Client is intended for applications where agency listing and approvals are not required, and where operation is permitted by the local authority. It is for qualified and authorized fire responder/life safety site personnel during system testing.

What is the update frequency for TSW Mobile Client?

The app was last updated on February 19, 2026, indicating a recent update. However, the frequency of future updates is not specified.

Does TSW Mobile Client have ads?

No, TSW Mobile Client does not contain advertisements.