Sucks
Doesn't even open.
Happy
Happy
App
Fantastic and easy to use app. Everything is user friendly and support is always there!!
Fine
App is fine and does what it needs to. Just don’t understand why a dark mode feature isn’t available.
Worse experience
This bank is really slow, the app is extremely slow, you can’t make large purchases or transactions. It seems to be very behind and not up to date and speed with everything else. I rarely ever give bad reviews but this Bank has truly been nothing but a headache for me. Customer service is always great but the app and the way the Bank is set up is so frustrating.
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Fast and easy
The best app
Great, useful and dependable
TFCU app is very reliable, it rarely experiences technical issues. It’s very quick and accurate to show updated account info. You can do all of your daily banking needs on here.
Review for Tucson Federal credit union app
I love Tucson Federal credit Union app and the bank is a whole. I've had such a great experience ever since I've joined them four years ago if you're looking for a new bank, I definitely recommend Tucson Federal credit union
Today
Thanks
Bummer about new app interface
The app used to show information so efficiently. Nice and streamlined. Now it’s click, click, click, go back, click again. Bummer.
Crashes a lot
Buggy with poor tech support and issues that are not resolved quickly
TFCU Review
Great place to bank!
horrible
takes forever with your money
Cannot deposit checks from my iPad anymore…
The deposit feature had been working fine for a while. Now recently I cannot deposit a check in the app…
Scammers
So I’ve been a customer for this place for awhile. One thing I really didn’t like, that’s important to anyone saving money is that they would use my savings to cover chargers. No way to stop that. So stopped using this bank for savings.
My issue is a few weeks ago I got a NSF for a pending transaction that never completed till funds were in the account. Chat and agent fixes it and tells me that.
My main draw to this place was that any charge that would put me negative would be auto denied. Come to today… I’m charged 3, not 1, but 3 NSFs. All for one pending transaction that cleared when my check deposited. Go to chat and the agent tells me to spell sun in Spanish and that he isn’t reversing anything. Escalated but apparently they have no supervisors on staff.
So yeah, with that, after 5 years of being a customer of TFCU I am out.
I advised doing the same or going to another bank.
My issue is a few weeks ago I got a NSF for a pending transaction that never completed till funds were in the account. Chat and agent fixes it and tells me that.
My main draw to this place was that any charge that would put me negative would be auto denied. Come to today… I’m charged 3, not 1, but 3 NSFs. All for one pending transaction that cleared when my check deposited. Go to chat and the agent tells me to spell sun in Spanish and that he isn’t reversing anything. Escalated but apparently they have no supervisors on staff.
So yeah, with that, after 5 years of being a customer of TFCU I am out.
I advised doing the same or going to another bank.
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Great Credit Union
I opened an account with TFCU about 3 months ago and this bank is amazing. Everyone is extremely helpful and very nice. Try them and you will see😄😄
Happy customer
Over great bank has been there for all my banking needs… knowledgeable people will continue to be a loyal customer.
TFCU: Your Hometown Bank
Tucson Federal Credit Union has consistently provided excellent customer service.
I had a serious situation involving fraud. My bank account was wiped out. TFCU handled this effectively and professionally. The TFCU team was able to recover the funds in less than 48 hours. They made a very stressful situation much easier to deal with.
In regards to obtaining my loan TFCU answered my questions thoroughly which helped me to understand all the details of the loan.I must say I had a great experience.I am very happy driving my CLS55AMG.
If you want excellent service from a bank that cares about you I highly recommend Tucson Federal Credit Union. Your Hometown Bank.
I had a serious situation involving fraud. My bank account was wiped out. TFCU handled this effectively and professionally. The TFCU team was able to recover the funds in less than 48 hours. They made a very stressful situation much easier to deal with.
In regards to obtaining my loan TFCU answered my questions thoroughly which helped me to understand all the details of the loan.I must say I had a great experience.I am very happy driving my CLS55AMG.
If you want excellent service from a bank that cares about you I highly recommend Tucson Federal Credit Union. Your Hometown Bank.
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I love this bank the people are so friendly
They are by far the best bank. The mobile app is awesome super user friendly
Won’t fix issues
Notifications come in super late. No ATMs in other states. They won’t fix my issue with my Zelle no matter what. Overall it’s an okay credit Union but could be much better. They now have option to get kids a debit card which is a plus!
