Worst app got rides book automatically. After sometime there were 6-7 autos in my parking.
Disappointed
Great Concept, Poor Maintenance Timing and Conductor Coordination
Response from developer
Dear User, We apologize for the inconvenience caused due to a temporary app issue earlier today. The issue has been resolved, and the app is now functioning smoothly. Thank you for your patience. For any further support, please reach us at support@tummoc.com
Maintenance break
From today morning to till now Tummoc app is showing as under maintenance please write a negative review for that
ChatGPT said:
Here’s a clear, straightforward negative review you can copy and post:
Very disappointing experience today. From morning till now, the Tummoc app is continuously showing “under maintenance” with no proper update or timeline. This makes the app completely unusable when people actually need it for daily travel planning. At least there should be prior intimation or real-time communication about maintenance. Hope the team fixes this and improves reliability.
If you want it shorter, more aggressive, or more polite but firm, tell me—I’ll adjust it exactly to your style.
You said:
And I bought a ticket because of this even tough I have pass include this one also
ChatGPT said:
Here’s an updated strong negative review including that point, written in a natural and clear way:
Extremely poor experience. From morning till now, the Tummoc app is continuously showing “under maintenance” with no proper update or timeline. Because of this issue, I was forced to buy a ticket even though I already have a valid pass that includes this route. This is unacceptable and caused unnecessary expense and inconvenience. There was no way to access the pass due to the app being down. At the very least, users should be informed in advance or given an alternative solution. Very disappointing service.
Response from developer
Dear User, We apologize for the inconvenience caused due to a temporary app issue earlier today. The issue has been resolved, and the app is now functioning smoothly. Thank you for your patience. For any further support, please reach us at support@tummoc.com
Worst Maintenance Schedule
I am taking my bus to work. I opened the application and it was showing under maintenance break. Your tech and developers have any ideas how many people rely upon this service for daily commute in Bengaluru. I have to pay for my commute because app couldn’t be accessed. At least drop one message a night before to avoid the chaos. Why the maintenance was not done before 6 am who is going to reimburse my commute fare which is going waste because of your negligence. I am going to file one customer forum complaint stating the issue faced because of your downtime and negligence.
Response from developer
Dear User, We apologize for the inconvenience caused due to a temporary app issue earlier today. The issue has been resolved, and the app is now functioning smoothly. Thank you for your patience. Related to tickets please share the ticket images at support@tummoc.com along with your registered mobile number.
Not able to login to the app
Response from developer
Dear User, we apologize for the inconvenience caused, please reach out to us at support@tummoc.com along with your registered mobile number for further assistance.
App crash
Response from developer
Dear Vasanth, We apologize for the inconvenience caused. This is due to network issues, we suggest you restart your mobile once and check it will work. If the issue still persists please reach out to us at support@tummoc.com along with the error message screenshot or screen-recording so we will assist you accordingly.
Suggestion to Product team
Hope this feature you can implement faster.
Response from developer
Dear User, thank you for your valuable feedback, we'll forward this feedback with the concerned team for further consideration. If you have any queries regarding the app please write us at support@tummoc.com
Validation problem
Response from developer
Dear Lokesh, We apologize for the inconvenience caused, could you please share your booking details along with the error screenshot at support@tummoc.com, so we can check and assist you better.
Wonderful app but horrible service from BMTC at HSR BDA Complex
Response from developer
Dear Vishwas, Thank you for your feedback. We understand your concerns about the service. Please email us at support@tummoc.com with more details so we can forward it to the BMTC team for further action.
Unable to delete account
Response from developer
Dear User, Can you please explain us your concern with the help of screenshot at support@tummoc.com so that we can guide you along.
A good application with a potential to be even better
The first being that when I add my UPI - ID (I use HDFC PAY-Z app) it doesn’t work & I have to tell my friends to complete the transaction for me I hope this gets fixed soon.
The second thing is more of a suggestion than an issue. Please add the ability to show the bus pass offline (or in Apple Wallet) since while travelling in remote areas network connectivity issues cause difficulties in validating the pass.
Response from developer
Dear User, Thank you for rating us, To assist with your issue, could you please share the booking details to support@tummoc.com,We'll ensure to look into it with utmost priority. Thanks!
Bus Route information based on Route number
I’ve been using your mobile application. Kindly request you to enhance it with bus location if possible for commuters/ passengers like us to check and reach to it before time instead of missing or waiting for them at it’s scheduled stop. This will be beneficial, helpful and useful for many civilians like me. I’m sure my humble request would be considered and fulfilled. Awaiting your kind confirmation and reply.
Thank you,
Yours faithfully,
Nandan M.
Response from developer
Dear Nandan, Thank you for the feedback, Live Tracking of BMTC buses is already in the testing phase and we'll be launching the feature very soon. Stay tuned!
Love it
Response from developer
Dear Kinjal, Thank you so much for your feedback!!!
Very useful app
Response from developer
Dear Srivastav, Thank you so much for your feedback !!!
Great Design
Response from developer
Dear User, Thank you so much for your feedback!!!
Great initiative 🌸
Must recommended
Response from developer
Hi, Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better.
Cool App !
Response from developer
Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better.
Reliable
Response from developer
Thanks for the feedback!
Amazing Initiative
Would highly recommend this app to everyone out there!
Response from developer
Thanks for your Feedback!
