Great app with scope of improvement
Great to use the app for finding riders for carpool, excellent problem being solved- plus so much socialisation is being encouraged.
Improvements areas (sharing here as there is no option to report issues in the app)
1. Walkable distance to the pickups is still misleading - needs a lot of work.
2. More filters should be there for ride search, e.g, if I am not flexible with my time - I should be able to put that.
Improvements areas (sharing here as there is no option to report issues in the app)
1. Walkable distance to the pickups is still misleading - needs a lot of work.
2. More filters should be there for ride search, e.g, if I am not flexible with my time - I should be able to put that.
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PPrabs1234
Disappointing Experience with Hopr – Quick Ride Is Much Better!
Hopr lacks transparency when it comes to ride pricing. The app does not clearly explain the criteria used to calculate fares, and users have little to no control over the price they pay. This makes the overall experience frustrating and raises concerns about pricing transparency.
In comparison, Quick Ride is much better in every aspect — from pricing transparency and user control to the overall ride-booking experience. Hopr needs significant improvement in its pricing system, user experience, and transparency to compete effectively.
I would strongly prefer Quick Ride over Hopr. Hopr should take user feedback seriously and introduce clear pricing criteria, better fare control, and a more reliable, user-friendly experience.
In comparison, Quick Ride is much better in every aspect — from pricing transparency and user control to the overall ride-booking experience. Hopr needs significant improvement in its pricing system, user experience, and transparency to compete effectively.
I would strongly prefer Quick Ride over Hopr. Hopr should take user feedback seriously and introduce clear pricing criteria, better fare control, and a more reliable, user-friendly experience.
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NNitinG@rg
Hop-in & hop-off issues
I am a regular rider using the carpool service. I face the same issue almost every day. While I am already on my way, the app shows the Hop-in location after covering a long distance. And after dropping a passenger, the Hop-off takes a very long time to complete even after waiting. This happens maximum days and my time is getting wasted a lot. Please fix the pickup/drop location accuracy and the delay issue. Otherwise the overall concept is good.
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SGSwarup Ghorai
Great App, but Needs Company Update and Email Verification Feature
The Hopr app is working well so far and provides a good user experience. However, when changing companies, it would be helpful if the app allowed users to update their company details and verify their new company email ID easily.
I hope this feature can be improved in the next update to make the app more convenient and user-friendly. Overall, a good app with scope for further improvement!
I hope this feature can be improved in the next update to make the app more convenient and user-friendly. Overall, a good app with scope for further improvement!
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KK@K&D=s
unstable in finding matches
I am using this app since >4 months now. The guest finding is broken. Since last one week it is not showing any match for my morning rides, for evening rides it is showing matched guests. Contacted customer support 3 times and they just say to update the app. I updated app, tried re-installing but no resolution. Now executive said to choose the broader time and area as there may not be any guests. I am using this app for 4 months and I know there are more than 50 ppl who are going the same way and same time as many of them are regular guests for me. I am exhausted now with worst customer support and decided to go bavk to old ride share app.
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Vvishal.akg06
