Why?
Awful, waste of time.
Issues with login
The app won’t even let me register
It doesn’t work for me
Creating tests not working
Response from developer
Morning renee2425, You should now find that all voice recordings are working on the Train games and Compete games. Thank you.
Custom test don’t seem to work
Response from developer
Hi Gwdt, Thank you for your review. You should now find that all of the recordings on the Compete game within your Custom Test work correctly.
Signing in
Response from developer
Hi RebootedParasote, You should find that logging in to the Twinkl Spelling iOS App works without any problems. Is it possible that you are trying to use login details for the Twinkl Spelling Web-based App?
Class logins
Response from developer
Gday Teachlots, Our Twinkl Learner Logins are designed for use with our Twinkl Spelling for Web product, not the Twinkl Spelling App. You can find out more on our product landing page as we are restricted from discussing non-Apple app issues with you here. Our TwinkCares team is available to talk to 24/7 and can help you out further with this issue :) We hope you had a good summer holiday and are ready for back to school! :)
upside down
doesn’t work trying to stand it up on ipad
Response from developer
Hi Upside Down, Thanks for letting us know about this. Since you reported this issue we have added support for both landscape orientations. We hope you are enjoying Twinkl Spelling and thanks again for your feedback!
Upside down
Response from developer
Hi Gdr21, Since you reported this issue we have added support for both landscape orientations. We hope you are enjoying Twinkl Spelling and thanks again for your feedback!
Users
Response from developer
Hi Aholds, Thanks for getting in touch. We're sorry to hear that you are struggling to add users to the app, we're confident the app is working correctly and we can support you with your difficulty if you reach out to our 24/7 TwinklCares team. We look forward to helping you out.
Not user friendly
Response from developer
Hi Cherry-Anne, Our free trial content includes a number of levels from all worlds, not just the earlier worlds. Please get in contact with our TwinklCares team if you would like help accessing different worlds featuring more advanced spelling rules. Thanks!
Jaw
Puh i Puh???!!
Hopefully this can be solved with a very quick update.
Response from developer
Hi AnokesM! Thanks for your review, our Phonics SME has checked the /p/ and /m/ sounds you've mentioned and feel these are correct. We'd be happy to check again, or discuss this with you further if you could get in touch via our twinklcares support team, who are available 24/7. We'll be able to help best if you can include details of the specific world and level and word/s you are encountering issues with! Thanks Twinkl x
Qr code not working
Response from developer
Hey CrazyJuju, thanks for your review, we're glad you found the app - we can help you out with your question around how the QR code sharing works :) As a subscriber or in-app purchaser of Twinkl Spelling, you are able to create custom tests and then share them with other Twinkl Spelling app users to use free of charge. The QR code you generated can be used by other app users - they just need to download the app, press the Try! button, set up their avatar and then choose QR Code from the main menu. If they want to, they can also use the QR code when logged in/in-app purchase, however we have intentionally made this free for all users via Try! mode to allow educators a way of offering learners and engaging way to practice spelling at minimal cost. As you have experienced, the QR code only works when used this way - a regular PC will not understand it, and it must be scanned directly in the app. I hope this helps you get up and running with the QR code feature, if not, our TwinklCares team is available 24/7 to answer your questions and queries and have direct access to our technical teams for anything they need to escalate. Please do watch this space for further updates to Twinkl Spelling - we've got some great features in store that will be coming soon, and one in particular that you will love as an Australian user! A big hello from Wollongong, to wherever you are! :)
Keep kicking me out
Response from developer
Dear Kaur5y, We're really sorry to hear that you have experienced issues when using the app. We have just posted an update which we hope should fix the issue. If however you still experience issues please contacts at apps@twinkl.co.uk, and we will work with you to help track down the issue and rectify it. Kind Regards
