Tylö Elite User Reviews

Customer Experience

Positive experience10.0% of reviews
Neutral0.0% of reviews
Negative experience90.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is Tylö Elite Safe?

Not enough ratings yet to assess Tylö Elite.

Is Tylö Elite Legit?

Tylö Elite appears to be a legitimate app. AppsHunter Legitimacy Score for Tylö Elite is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Sort of works?

I’ve had the sauna for a few months, but this app is shaky at best. I usually turn on the sauna via app and make my way downstairs but connectivity is a problem. I connect to the heater maybe 5 out of 10 attempts

Instabile Verbindung durch und durch

Die verbinung funktioniert nicht, wenn man sie braucht.

Voll in Ordnung

Ich muss sagen, dass die ganzen schlechten Bewertungen mich beinahe vom Kauf des Combi Sense Elite abgehalten hätten. Ich bin nun froh, dass ich mich nicht abschrecken lassen habe. Bei mir funktioniert die App einwandfrei, sowohl im Heimnetz als auch unterwegs, aber natürlich sollten alle Sensoren richtig angeschlossen sein und eine stabile W-Lan-Verbindung vorhanden sein (bei mir war der Ofen mit „nur“ 55% Signalstärke stets sofort erreichbar). Die Oberfläche der App entspricht fast exakt der des Bedienpanels, was ich auch angenehm finde. Ich vergebe allerdings nur 4 Sterne, weil ich finde, dass der Hersteller einen besser durch die App leiten könnte und man an ein paar Stellen das Interface verbessern könnte. Insgesamt aber alles gut.
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Katastrophal

Funktioniert einfach nicht. Frustrierend. Besser ein anderes Produkt wählen!

Doesn’t really work

Connected the first time but stopped working altogether now. Very unreliable - I wish I knew this before paying extra

love my sauna, hate the app

is it just me or does the app never connect to the sauna? it never works. can the company actually make an app that functions??

Great when it works.

Have had this for over a year now. Amazing when it works but when it doesn’t it’s extremely frustrating as there seems to be no reason why… then it will work again. If the connectivity by cloud and wifi was consistent then I would recommend to everyone.

Ganz, ganz schlecht…

Keine stabile Verbindung. Wenn man es braucht, funktioniert es nicht. Werde von diesem Hersteller nie wieder etwas kaufen….

Can’t scan QR code to connect iphone15

I can’t connect my phone to control the sauna. This is a big deal because if you are working out you need to warm up the sauna before you get home. If I knew this would not work I would not have bought a TYLÖ

Elite?

If you were going to up, charge me for an elite panel to enable Wi-Fi control of my sauna, make sure it works. Total garbage, the control panel, connects, disconnects the app can’t find the system, completely temperamental, inconsistent, and useless. Tylo, you need to rectify this ASAP!

Garbage

It works. it doesn’t work. it connects. it disconnects. Total hassle

Awful app never works

Connects to my sauna maybe 1 out of 10 times. Terrible for how much I paid for my sauna system

Seems to be a bug

When I click on the “find system” button within the network settings a nothing happens. The button lights up recognizing the touch but that is all.

Funktioniert wie es soll

man muss nur einige Dinge beachten. Funktioniert nur im 2,4GHz Netz, Signal sollte ausreichend gut sein. Es wird in der Anleitung auch darauf hingewiesen. Die neue Cloud Funktion muss ich noch testen.

The app stopped working since

The latest upgrade. Developers, what have you done? I can’t control anything from the app

Completely under developed app!

I love my Tylo Combi steam sauna heater. I hate this app. And the sauna heater would
Be far better if this app had real basic features, such as notifications. It has a long way to go. Seems as though development was abandoned 4 years ago when they released it.

Wifi control is terrible

Wifi control and app keeps on disconnecting.
Tylo, please do a real app upgrade to fix this issue once for good. Their is clearly something wrong between the control and the app!

WiFi control

Unable to reliably connect to sauna via app even though good WiFi connection. Very frustrating considering the significant cost upgrade for this feature.

Useless

Only works from time to time. Mostly connected but not controllable (no temperature and so on).
1000 Eur for the Elite Sense and the function (remote control) I bought it for is not working. 😡

Does not really work

First time the connection worked, second time it still finds the control unit but does not connect anymore. Only Displays IP, System Name and Last Status which is up to date but impossible to connect. Auto connect does not work either. Once the TyloHelo Elite controller is reset to factory settings it works again once for the first connect. That’s it... really bad, I paid a lot of money for something that does not work. Customer service is completely unavailable.
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