Delivery Mode
Used to we choose the delivery mode like we were able to choose our driver or uber driver or both was depending upon how we busy.
Since the last app updates totally removed the delivery driver choice option.
I called more than 12 times and so many emails but still waiting even they claimed in the first email that they will reply me in 24 to 48 hours.
And still waiting after 15 days and even almost calling them everyday.
I got my own drivers but every uber order I can’t use my drivers to deliver the order and have to use uber driver because they can get 33% commission from every order.
What a greedy and totally selfish company .
Since the last app updates totally removed the delivery driver choice option.
I called more than 12 times and so many emails but still waiting even they claimed in the first email that they will reply me in 24 to 48 hours.
And still waiting after 15 days and even almost calling them everyday.
I got my own drivers but every uber order I can’t use my drivers to deliver the order and have to use uber driver because they can get 33% commission from every order.
What a greedy and totally selfish company .
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Comicion tramparente
Muy buena
Why can’t merchants mark an order as picked up by driver?
Why can’t merchants mark an order as picked up by driver? Everyday we deal with having to ask drivers to be sure to complete their pick up to prevent theft, leading to confrontations and even altercations sometimes, and it still happens sometimes with certain drivers pretending to have marked the order as picked up, all because Uber can’t give merchants the ability to mark their order as being picked up from the store. DoorDash added it, so could you guys.
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Arnaque
Je suis restaurateur.
Évitez à tout prix de travailler avec Uber Eats. Une vraie arnaque !!
Un client peut demander un remboursement pour un produit manquant ou une soi-disant mauvaise composition, et il sera remboursé facilement, sans aucune preuve. En revanche, vous, le restaurateur, vous ne pouvez pratiquement rien faire.
Le pire dans tout ça, c’est qu’ils vous prennent les “33 %” (qui sont plutôt proches de “40 %”) sur le montant total de la commande, même lorsque le client a été remboursé. Au lieu de prélever leur commission sur le montant restant après déduction du remboursement, ils la calculent sur le montant total.
De vraies pourritures !
Si vous pouvez éviter Uber Eats, faites-le !
Évitez à tout prix de travailler avec Uber Eats. Une vraie arnaque !!
Un client peut demander un remboursement pour un produit manquant ou une soi-disant mauvaise composition, et il sera remboursé facilement, sans aucune preuve. En revanche, vous, le restaurateur, vous ne pouvez pratiquement rien faire.
Le pire dans tout ça, c’est qu’ils vous prennent les “33 %” (qui sont plutôt proches de “40 %”) sur le montant total de la commande, même lorsque le client a été remboursé. Au lieu de prélever leur commission sur le montant restant après déduction du remboursement, ils la calculent sur le montant total.
De vraies pourritures !
Si vous pouvez éviter Uber Eats, faites-le !
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Can’t cancel
What a bunch of aholes, I have been trying to cancel my subscription,it’s impossible. I called and they hang up on me.
Customer service
Customer service is horrible. They closed my store . Doordash and grubhub finished my ownership change in couple days and they didn’t close store. Ubereats; 3 months and they closed my store 24 hours for changing ownership!! Horrible service! You guys can’t make money from %30 of all restaurants??
So
Great
help
can we update the app so if the restaurant presses ready too early, they can simply undo it, now i have drivers here 30 mins early and i can’t do anything besides call a hot line
USELESS
Your customer service team is pathetic!!! Your apps are useless!!!
THE WORST COMPANY
My 14 year old has better customer service skills. This company is a complete joke. I can’t even control my business settings on one of the 3 apps they make you download. COMPLETE IDIOTS!!!!!
Ongoing orders issue not solved
The system is broke.
爛
爛得要命
爛透了
爛透了的系統 難用的要死 然後客服永遠找不到
請重視一下售後服務好嗎
請重視一下售後服務好嗎
依托答辩
登录不进去，本来就生意惨淡，更是雪上加霜，客服电话也打不进去，邮箱也不回，依托答辩，垃圾
services client
le pire service client que j’ai jamais eu, plus de 2h pour les avoir au telephone et pour qu’au final il ne me laisse pas parler et réponde à côté de la questions sans nous laisser le temps de nous exprimer une honte et une assistance téléphonique catastrophique
worst company
worst app or lets say worst company, have to wait 2-3 hours long for customer service phone call to be picked up and can not even fix the problem.
Best app
For receiving orders
Arrêtez de faire vos courses du mois sur Uber
Au nom au nom cette appli a gâché ma vie chaque jour est un nouveau trauma a cause du son des notifs, des courses de 50 ARTICLES avant la fermeture chuis quoi moi une machine + vos livreurs sous payés uber a gâché ma vie
Don’t waste your time
Uber support has been a disgrace and joke to deal with. I have a restaurant account for Uber Eats and logged into the account on my phone and they blocked my device for supposedly having multiple uber accounts. They keep giving scripted responses and have no one you can talk to over the phone. They keep saying to use ANOTHER device. Sorry to tell you I only have one phone. WASTE OF TIME. Going with Lyft and using DoorDash and Rubin for my restaurant going forward.
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why always error
I have no idea, its always error without support or sth to help me fix it
