Create Passkey is not working
I have been using UBL app for a long time but the last app update is giving me problem while making payments online. It asks to create a Passkey which is NOT WORKING AT ALL. Due to which i am having issues in making payments even in my own accounts in other banks.
Kindly fix it or remove Passkey option or make it OPTIONAL for the end user.
Thanks
Kindly fix it or remove Passkey option or make it OPTIONAL for the end user.
Thanks
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terrible app get better developers
This is the a terrible app. otp fields are broken I can’t get into my account at all because the fields reset after 3rd or 4th number and nothing can be done with this app. Silly app definitely would never recommend this bank to anyone.
Biometric verification
I don’t know why we can’t perform biometrics verification on this app while I successfully did it on easypaisa app instantly. After a couple of attempts they restricted my account and asked me to visit the branch. Wth with your digital banking promotion if we still have to visit branch every time when we logged into the new device?
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No customer address, no stamp on UBL pdf bank statement.
Previously, the customer's address was on the UBL account statement, but now it is not and All other banks also put their bank stamp on their online bank statements, why doesn't UBL do the same?
Perhaps because of UBL's lack of facilities to its customers, Amazon does not consider Pakistanis' UBL bank statements reliable. If you ask Google Gemini, he will never recommend UBL Bank to Pakistanis for Amazon.
Perhaps because of UBL's lack of facilities to its customers, Amazon does not consider Pakistanis' UBL bank statements reliable. If you ask Google Gemini, he will never recommend UBL Bank to Pakistanis for Amazon.
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Horrible Digital Banking
Knowing that a considerable amount of the population uses non-PTA phones, it is quite shocking to ask for OTP on the same mobile device. There could be thousands of other ways to enhance the security layer like other banks. Secondly, what's the point of giving login option on website when OTP gets delivered once its time limit is over or by chance if opt has been received on time then "OTP incorrect error" even on putting the correct code lol. Zero focus on user experience.
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Nightmare to get into
Have tried to open a cash ISA but not easy online and I’m unable to use the same username and password for the app, so have been unable to open it. Also the website is poor. Will see if my money enters the account and if it doesn’t then I will use a different provider.
UBL app
Good user friendly.
KWSB
Karachi water Bills or not showing on this App. Please check it out
Needs to be native looking
The app is not bad comparing to other bank apps in Pakistan but still not smooth and fast. I don’t know why banking apps have to develop their own design language instead of making it native looking. Custom coded animations will always feel janky comparing to native apps.
Some improvements that can be done other than design overhaul that this app needs
- Push notifications for Raast RTP Payments
- Instant app notifications when money received/card spend etc
- Remove the need to manually swipe up to login, it should start Face ID authentication directly when opening app
Some improvements that can be done other than design overhaul that this app needs
- Push notifications for Raast RTP Payments
- Instant app notifications when money received/card spend etc
- Remove the need to manually swipe up to login, it should start Face ID authentication directly when opening app
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Plz test your app before prod
I am unable to enter OTP while signup. Tried iPhone, Mac and iPad same issue on all three. Don’t know how they put the app on production without even testing g it. Such a waste of time and bad experience.
Poorly designed for iPad with iOS26
Even login page isn’t properly accessible. Moreover, can’t enter CNIC number for biometric verification.
Keyboard pop up issue
Keyboard pops up while registering process makes it unable to register
Cannot enter otp manually while logging in
Atleast let me write in otp manually to login
KWSB
Karachi water Bills or not showing on this App. Please check it out
2 weeks of RDP account didn’t get any reply
Very pooor service. I have applied 2 weeks ago for ubl Roshan digital account. It said we will reply in 2 days but two weeks gone. I didn’t get any reply from them
Login OTP issue
Can’t let me login to new device, I tried 4-5 times, I received the OTP, but when I tried to write on the app, it just can’t let me, something is wrong with the App.
Perfect banking
Ubl bank is a perfect bank with great customer services I want to thanks to the official for this great serving platform. I will give 5 stars.
Registration is not working
Not able to enter verification code while registering
Not good for apple when i write otp its auto removing even 1 word
Not good
Please learn from Meezan App and Mcb’s. UBL is in stone age Era ,narrower mindset I think
Why do i need to have the sim in the phone I want to use and download this app for. Why does this UBL app has to fetch otp? Why cant i add in manually like MCb, Meezan app. I am new to UBL and these stoneage features already make me hate it. Please work on this make this app user friendly. This OTP auto fetch has destroyed your proactiveness and image . Be progressive!
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