UGREEN NAS Reviews: Is It Legit?

UGREEN NAS
UGREEN NAS
深圳市绿联科技股份有限公司

Customer Experience

Positive experience53.0% of reviews
Neutral20.9% of reviews
Negative experience26.0% of reviews

~ Based on 215 written reviews from the US App Store.

What users say about UGREEN NAS

Is UGREEN NAS Safe?

UGREEN NAS appears mostly safe based on user ratings. AppsHunter Safety Score for UGREEN NAS is 81/100.

This assessment is based on 312 user ratings, with an App Store average of 4.1/5.

Safety Analysis

75.3% of ratings point to a safe experience
7.1% of ratings suggest some concerns
17.6% of ratings point to a risky experience

~ Based on 312 App Store ratings for UGREEN NAS.

Is UGREEN NAS Legit?

UGREEN NAS appears to be a legitimate app. AppsHunter Legitimacy Score for UGREEN NAS is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

もうひと頑張りしてほしい!

発売からかなり経つので、UI/UXの改善はもっと頑張って欲しい!

写真アプリが見づらいのと、実際は全ファイルバックアップされているのにアプリだと全部見えず、例えば5枚撮ったのに2枚しか表示されていない、みたいなことが今だに起きている。
シアターは表示のパターンがほぼ選べないので、ドラマの何話目かなどが全然分からず順番に見たつもりが話を飛ばしてしまう事故がちょいちょい発生。ネタバレつらい。

バックアップアプリを開くとスキャン中にアプリが死ぬようになったのでアンインストール&インストールしたら、10万ファイルある写真を1からまたバックアップ処理を始めた…アカウントごとのステータスをサーバー側に持ってないんかい!😭
便利に使ってはいるので、ぜひアプリ改善を引き続きよろしくお願いします。
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Server switching

Could you add setting for primary and secondary server, so the when using vpn, I don’t have to change server ip manually?

Fantastic Client

Love the device and the client as superb. I am finding the IOS widgets have issue when the iOS icons are set to glass. Photos can’t show. But otherwise awesome!!

Packed with features but drains battery…

Packed with features but drains battery with background processes so I have to close it when I’m done using it…

App is BROKEN!

Sync & Backuo stopped working with the latest update and now when I enable Sync & Backup it’ll say “Scanning” then crash non-stop until I set my photos permissions to Limited or None. This was the whole reason I spent over $1K on this NAS and drives. I’m so disappointed in UGREEN for putting out an update that ruined everything.
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Decent app but only works with uglink

The app works okay overall, but has several shortcomings that can be dealbreakers depending on who you ask:
- It forces remote access using uglink. Means you can’t use tailscale with it. Which means consequent security caveats
- The folder management is still buggy
- The UX is meh. A lot of good things taken from the apple playbook but a lot other which are downright anti patterns (back navigation)
- Often outdated docs
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Needs Optimization and More Functionality

Everything is very tiny on the MacOS and even when you first startup the app it is telling you about iOS widgets which makes me believe even more that they don’t actually have a dedicated MacOS app optimized for this display, they just piggybacked off of the iOS app and threw it into the MacOS App Store for download.

Also, we really need a dedicated music app, theater app, etc. Just baking it all into one app or thinking we should take up valuable real estate on on phones with widgets isn’t the right approach. You should have the ability to open up a dedicated cinema app, just like an Emby, that is feature rich like an Emby, with all of your shows and movies, or open up a Music app that looks as beautiful/elegant as an Apple Music to search through your library and listen to songs.

Step up your game UGreen, Synology has had these apps for years. You are good right now but you could be GREAT if you can catch up…it’s been years now we have been waiting for these improvements
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Einfach geil, aber…

Geiler NAS! Geile App! Es macht, was es soll und das sehr gut, wenn da nicht ein ganz enormes Aber wäre. Ich nutze das automatische Backup meiner Fotos vom iPhone in die Photos-App auf dem NAS und das saugt mir meinen iPhone Akku schonungslos leer. Trotz Einstellung in der UGREEN-App, dass die Sicherung nur nachts erfolgen soll, hat die App in der Batteriestatistik gerne mal 22 Stunden Hintergrundaktivität und weit über 40 %-Punkte Akku verbraucht. Und die Empfehlung von UGREEN seit über einem Jahr die automatische Sicherung einfach auszuschalten, nimmt dem NAS in meinem Fall komplett den Sinn. Das muss unbedingt in den Griff bekommen werden. Unter diesen Umständen ist das ganze Produkt keine Weiterempfehlung wert.
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Won’t download

Won’t download

Doesn’t work

ok

I hope the interface will change to something like total commander for pc

Sometimes glitchy in connections

While I love the simplicity of this NAS, the software can be glitchy. - specifically when opening a new instance in OSX - the window will pop open but no UI is there. Its empty. I’ve connected in the past, and when this works, its quite decent.

Very promising - issues on macOS Tahoe 26.6.2

I was a Kickstarter support. I really like working with the NAS. The Software is ok - hast potential to get better but good enough to easily work with it. Currently I have issues with the macOS app on macOS Tahoe 26.6.2.

太好用了

新版本的 ios 客户端设计的非常不错,简单好用绿联现在可以说家用成品 nas 一哥了,希望在商业上加把劲,加油!

Great app, but battery drain is insane

I love the app, love my NAS. Honestly everything is amazing HOWEVER photo backups DESTROY my battery. I can go to bed not on a charger at 90% and wake up with 5-15% left. It’s all background usage. I wish we had the ability to schedule backup times so this doesn’t happen

Excelente app y excelente dispositivo

Súper rápido a comparación del servicio de nube convencional. Solo me gustaría que en la app del móvil los iconos fueran más grandes

Pinch to zoom

Great app but the photo app needs pinch to zoom on videos.

Favorite app of all time

I started buying a Just answer NAS but eventually if become everything to me .. i manage my work business and my personal life with this.. And the best part is Ugreen responded any of my emails super fast that no other company did before.. It fulfilled all my needs ⭐️⭐️⭐️⭐️⭐️

Apple TV theatre

Can’t turn off subtitles for all. I have to go into everything I’m watching to select no subtitles. And select language if it’s in Italian to switch to English . We update for this be great. Or am I missing something.
The ability to arrange In simple alphabetical orders be great with folders. Will give 5 stars when fixed.
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功能越来越完善

希望影视中心能和senplayer合作

家庭相册优先选择

数据存储很方便,对于有手机的内存释放是相当的方便,非常利于家庭的使用,操作也很方便,上手很快与手机操作逻辑相同