Comparison

RustDesk Remote Desktop vs UGREEN NAS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

RustDesk Remote Desktop

This open-source application provides remote desktop access and control capabilities. It allows users to remotely manage their computers. Please note it only supports controlling other devices, not being controlled or screen sharing.

Highlights
  • Open-source remote desktop
  • Remote access and control
  • TeamViewer alternative
  • Control other devices
Features
Read full description

An open-source remote desktop application. The open source TeamViewer alternative. Source code: https://github.com/rustdesk/rustdesk Doc: https://rustdesk.com/docs Please be reminded that this app only has the ability to control, and it does not have the functionality of being controlled or screen sharing. WARNING: YOU MAY BE BEING SCAMMED! If you are on the phone with someone you DON'T know AND TRUST who has asked you to install RustDesk, do not install and hang up immediately. They are likely a scammer trying to steal your money or other private information.

About

UGREEN NAS

Manage your personal data across devices with this application for a UGOS Pro system. It offers comprehensive control over user access, hardware, network, and file services. Organize and access your files, photos, and media libraries efficiently with advanced features and security.

Highlights
  • User and access permission management
  • Hardware and network configuration
  • Multiple storage modes (RAID, JBOD)
  • Intelligent file filtering and sharing
  • Photo and video album creation
  • Automated media library poster walls
  • Integrated virus scanning
Features
Read full description

UGREEN NAS - an efficient application designed for UGOS Pro system management. It empowers you to manage your personal data seamlessly across all your devices and thus enjoy a smarter, more personalized experience. 【Control Panel】 • User Management: Assign access permissions flexibly. • Hardware & Power: Configure buzzer, fan, and hard drive sleep modes, etc. • Network: Set up internal/external network connections and web server configurations. • File Service: Configure file protocols, including SMB, FTP, NFS, etc. • Update & Restore: Online update system and restore configuration. 【Storage】 • Supports multiple storage modes: Basic, JBOD, and RAID modes. • Visual monitoring of hard drives, volumes, and SSD caches. • Online capacity expansion with Hot Spare support for enhanced security and speed. • Intelligent monitoring of hard drive status and storage capacity. 【App Center】 • Filter by usage scenarios and download desired applications. • Supports offline manual installation. 【Files】 • Intelligent filter, search, and file categorization features. • One-click file sharing. Supports accessing contents in sharing links without login. • Supports adjusting user access permissions for shared folders. • Supports accessing via multiple protocols (e.g.: SMB, FTP, and WebDAV). 【Photos】 • View your photos and videos in timeline view and custom your personal people album. • Custom conditions to create albums to manage cherished moments. • Display sources and detailed information of photos and videos. 【Theater】 • Automatically generate elaborate poster walls and build your personal library. • Supports filtering by film names, actors, etc. • Match film information accurately. • Automatically categorize series films for a seamless experience. 【Security】 • Integrated ClamAV engine for full virus scanning. • Supports scheduled scan and real-time protection for data security.

Screenshots

RustDesk Remote Desktop4 screens
UGREEN NAS4 screens

Verdict

The call

The clearest difference is ratings volume: UGREEN NAS at 297 against RustDesk Remote Desktop's 73. RustDesk Remote Desktop's advantage is iOS requirement (13.0 vs 15.0). On price, rating, review sentiment and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.1 for RustDesk Remote Desktop against 4.1 for UGREEN NAS. Both are backed by a comparable volume of ratings — 73 and 297 respectively. Written reviews are what separate them: 59% of RustDesk Remote Desktop's written reviews are positive against 54% of UGREEN NAS's.

UpkeepUpdate frequency

RustDesk Remote Desktop ships an update every 2 months, UGREEN NAS monthly. The most recent releases landed on August 22, 2026 and September 22, 2026 respectively.

Scorecard2 real differences · 8 level
RustDesk Remote Desktop versus UGREEN NAS: the parameters behind the verdict, then further details
ParameterRustDesk Remote DesktopUGREEN NAS
PriceFreeFree
Rating4.1 (73 ratings)4.1 (297 ratings)
Positive reviews58.5% of reviews — better54.3% of reviews
Number of ratings73297 — better
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod, Apple TV — better
Requires iOS13.0 — better15.0
Further details — not scored
Size62 MB689 MB
Age rating4+4+
DeveloperPurslane Limited深圳市绿联科技股份有限公司

Customer experience

RustDesk Remote Desktop

All ratings73 ratings
Positive75.3%
Neutral8.2%
Negative16.4%
Written reviews94 reviews
Positive58.5%
Neutral14.9%
Negative26.6%

UGREEN NAS

All ratings297 ratings
Positive75.1%
Neutral6.7%
Negative18.2%
Written reviews197 reviews
Positive54.3%
Neutral19.8%
Negative25.9%

User reviews

RustDesk Remote Desktop

From 73 App Store ratings

What we love

  • 🚀 Fast connection and performance
  • 🌟 Open source and free
  • 💡 Self-hosting capability
  • 👍 Easy to set up and use
  • ⚡️ Low input lag

Room to improve

  • 🔋 Phone heats up
  • 🐛 Inconsistent performance on iOS/iPadOS
  • 🚫 Lacks mouse acceleration
  • 📱 Poor compatibility with older iOS versions
  • ⚠️ Some users report data collection (location, identifiers)

UGREEN NAS

From 297 App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Fast and responsive
  • 💡 Frequent updates and improvements
  • 🔒 Secure remote access
  • 🔥 Great value for money

Room to improve

  • 🐛 Connectivity issues
  • 🔋 Battery drain problems
  • 🤔 Unintuitive user interface
  • 🌐 Limited language support
  • 🔍 Lacking advanced features

Bugs and requests

RustDesk Remote Desktop

Reported bugs

38 issues
  • Recent update broke iPad mouse alignment
  • No image displayed from PC (black screen)
  • Remember Password function doesn't work
  • Black screen when remoting into Raspberry Pi Linux server (Wayland)
  • Keyboard issues when remoting from iPhone to PC
Show 33 more
  • Cannot control Mac
  • iPad app fails to connect or shows key mismatch error
  • App crashes or becomes unresponsive
  • Connection issues over mobile data network
  • Session closes after a short period
  • Key presses duplicated or not registered with external keyboard
  • Settings/Preferences not preserved
  • iOS language icon covers toolbar collapse icon
  • Previous direct IP sessions not saved
  • Enter key does not work in address bar
  • Copy/Paste broken
  • Latest update deleted saved connections
  • App not responding after update
  • Connection Error, Operation not permitted (error 1) on iOS
  • Mouse overflows monitor content, preventing clicks on edges
  • Double-clicking behavior in touch mouse/pad options
  • App launches but window vanishes on old iPads
  • Crash on app startup (v1.2.7, iOS 12.2)
  • Cannot paste remote ID by holding text input
  • iOS client attempting to control Android results in frozen interface
  • Cannot control Windows PC typing from iPhone
  • Version 1.2.7 has issues on iPad (cannot launch)
  • Address book empty on Pro version
  • Arrow keys do not function like a desktop keyboard
  • Phone heats up during use
  • Mouse pointer on desktop and iPad not lined up
  • Flakey behavior with keyboard and trackpad on iPad
  • Scaling displays issues on iPad
  • Key mismatch error with iPad app
  • Virtual machine control issues (keyboard repeats or fails to register)
  • Mobile network connection issues
  • Cannot connect over mobile data network
  • UI icon not centered

Requested features

13 requests
  • Add option to view and modify USB drives in file transfer mode
  • Improve mouse and keyboard control configurability
  • Allow Apple Pencil to function as a mouse
  • Support iPhone remote control of each other
  • Add option to automatically switch display/monitor to follow remote window focus
Show 8 more
  • Sync remote ID list by iCloud
  • Improve Wayland support
  • Add option to change two-finger gesture behavior (scroll vs. move canvas)
  • Center remote screen when zooming
  • Remap controls for mouse actions
  • Integrate arrow keys with device keyboard
  • Support iPhone to Android control
  • Support Windows remote typing from iPhone

UGREEN NAS

Reported bugs

5 issues
  • Crashes when uploading large files
  • Sync issues causing data loss
  • Remote access not working as expected
  • Incompatibility with certain devices/OSes
  • Media player bugs (audio/video desync, choppy playback)

Requested features

5 requests
  • Dedicated photo/video viewer app for Apple TV
  • Ability to edit metadata for media files
  • Integration with Files app for seamless storage
  • Dark mode option
  • Improved media playback performance

In-app purchases

None

RustDesk Remote Desktop

No in-app purchases

None

UGREEN NAS

No in-app purchases

Questions

Is RustDesk Remote Desktop free?
RustDesk Remote Desktop is free to download, with no in-app purchases.
Is UGREEN NAS free?
UGREEN NAS is free to download, with no in-app purchases.
Which has better reviews, RustDesk Remote Desktop or UGREEN NAS?
RustDesk Remote Desktop and UGREEN NAS are both rated 4.1 out of 5 on the App Store, from 73 and 297 ratings respectively.
Do RustDesk Remote Desktop or UGREEN NAS have ads?
Neither RustDesk Remote Desktop nor UGREEN NAS shows ads.
Which is updated more often, RustDesk Remote Desktop or UGREEN NAS?
RustDesk Remote Desktop ships an update every 2 months, and UGREEN NAS monthly. Most recently, RustDesk Remote Desktop was updated on August 22, 2026 and UGREEN NAS on September 22, 2026.

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