UK Postbox User Reviews

Customer Experience

Positive experience63.6% of reviews
Neutral9.1% of reviews
Negative experience27.3% of reviews

~ Based on 22 written reviews from the US App Store.

Is UK Postbox Safe?

Not enough ratings yet to assess UK Postbox.

Is UK Postbox Legit?

UK Postbox appears legitimate, with a few gaps. AppsHunter Legitimacy Score for UK Postbox is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very helpful

Very helpful service. Easy to navigate app.

Love this app and service!

Have been a customer for a few years now and the service and continued improvement on the app. Clean and does what it says on the tin.

Support is responsive and moving my company addresses now to this service.

Definitely the best of this type of service out there.

App problems

Once installed the app asks to verify which I have done but next the app will not function from the X button on the top right corner so you have to close the app and start again

Irritating auto log out

Nice app but massively irritating that it keeps logging itself out, thereby preventing notifications and requiring manual login again and sending of the OTP via email. Please please please stop auto log out!!! Also please enable relogin with faceid that does not need the email OTP. Further, why won’t you text OTP to European phones? I should have thought a large part of your customer base is outside the U.K.? Please fix this.
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Good service

It is a good service for linking up with my rented PO Box. That said, it is a bit pricey. Overall, good enough for the price.

New policy is very unfair

They recently announced a new policy whereby unless you manually delete every item, they’d start to charge a storage fee. They could easily allow you to specify a preference for automatic deletion of items after 30 days however this wouldn’t make them as much money. Very sneaky.

Just a blank white screen

Need this to work after just signing up

Installed on iPhone 13, logged in, blank white screen

Deleted and tried again, same problem

Can’t log in

I can’t log in when I open up the app, it uses ipostalmail.net to log me in but every time I try, it just resets and puts me onto the log in screen again.

I’ll change my review once I can get in and experience the service.

Please help me resolve this.

Amazing - post in your pocket

Being able to read and access all of my post from an app is simply amazing to me. I can read my mail and send a letter in response while I’m out and about. Thanks for the update.

Love it!

I’ve been using UK Postbox for years and this is one of their best updates yet! You can do pretty much everything on here and I’ve been using it for forwarding my mail and it’s much easier having it on my phone. Definitely recommend!

Much better new app but work in progress

I like the new clean and simple design. A few improvements would add a star such as swipe left on emails to delete or archive rather than select then delete then confirm. Also the delete is buggy, app crashes when deleting most emails, so another star lost. Mail section not tested yet. A big improvement!
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Recently Updated

Fantastic to see the new update! Just what’s I’ve been waiting for. Thanks for all the hard work on this, it’ll make the experience of using your services a lot more convenient.

Fantastic

The new app is a million times better - well done all. I used to default to the web version such was a little disappointing but I think this new release will change that massively. Thank you!

Appalling

Appalling app. Hasn’t been updated in 5 years. So far behind the times. Always crashes and doesn’t load.

Needs Better Visibility.

Need to have a better viewing feature so that I can scroll through and see my scanned mail more quickly by image. All post in one place not just "new messages". Also need forwarding by email option for scanned post. Plus ability to add own personal notes to scanned mail would be a bonus!

A brilliant service and great App!

Already an excellent and reliable service and this new feature will make the service even better! I have used UK Postbox for many years, and always impressed with their continued efforts to make the service even better. This new and well designed App will help me to keep in contact with 'snail mail' wherever I am.
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Excellent app and service

Just like with everything else, this app is very useful and offers more extras on the already great service, thank you, happy to have this app. Zuzana

Great App, just needs to link to DropBox

This is a great little app on the road to a paperless office. Would get 5-stars if I could export my document to the DropBox app (like some other apps do).

Postal mail on your phone!

This app provides access to my UK Post Box mail while on the road which is great!

Simple and effective use it!

Such a simple app that works so well. Has made my mail perfect thanks