UKG iSeries User Reviews

Customer Experience

Positive experience0.0% of reviews
Neutral4.7% of reviews
Negative experience95.3% of reviews

~ Based on 43 written reviews from the US App Store.

Is UKG iSeries Safe?

Not enough ratings yet to assess UKG iSeries.

Is UKG iSeries Legit?

UKG iSeries appears to be a legitimate app. AppsHunter Legitimacy Score for UKG iSeries is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

tired of logging in

I have this app on my phone and I have to login every single time I use it. Why can’t it stay open, at least for one whole day? I don’t really think anyone’s going to sneak into my account and nefariously clock in or out for me.

Broken for months

The app is completely broken for both the iPhone and android. It has not been updated in over a year and tech support has mot replied to many communications. Bang up job UKG. Kudos all around.

Not working

Retrieving app config. Cannot login anymore, please fix!!!

Doesn’t work on my ios 16.4

Doesn’t work on my ios 16.4

Doesn’t work anymore 5/4/23

Stopped working with iOS 16.2. “Retrieving app configuration” crazy a company as big as Kronos can’t have a stable app. Hasn’t had an update since 12/22. Unacceptable.

Don’t work

Please fix this app to work with apple new update!

App Not Working on iOS 16.4

App not working, unable to login.

UKG series mobile app

Good morning why for over a week now I can’t use the app on my mobile phone?

iOS 16.4

App won’t work on iOS 16.4. Retrieving app configuration

Please Invest More Into This App

Extremely dissatisfied with the performance of this app. The update didn’t seem to address any of its many issues. As other users have stated, in order to log in, you must temporarily put your phone into airplane mode. This is incredibly inconvenient and annoying when you need to log into different tasks throughout the day. Please pay attention to the feedback you are receiving from frustrated users.
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Awful Application

This application hardly ever works, if you’re lucky it might work half the time you need it. It’s always crashing and can never find your location.

Horrible App

Let me just start by saying this app is absolutely horrible. I use it on my iPhone so therefore have the I Series app downloaded. Almost daily I have to log into airplane mode to interrupt the service and restart it in order for it to even consider wanting to work. If you’re looking for a reliable app to record your available work hours this is not the one!
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Junk

Logged on once - couldn’t review punches. Logged in 2nd time - said no license.

Give zero if was possible

This app is completely useless. It is never updated or maintained and no employee can use it to learn his/her work schedule. Now must drive to work to find upcoming work schedule.

Crap

This app is the worst. Laggy interface and the UI looks like it hasn’t been updated since the original iPhone came out in 2007. Tap icons are minuscule and the essential functions like punch and logout are buried under the home bar because it hasn’t been updated to the new style phones with no home button and Face ID. Accidentally swiping to home because I’m trying to punch in is infuriating. JUNK!
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Won’t even let me sign in

I can’t sign on and the website requires flash player to sign on so that you're forced to use the app on the go. I could pay a college student to design a better way to check my schedule with a month as a deadline and get a better app than this.

Bad

I can’t connect to my account i looked online even

Not working with iOS 13

Guys! Quick the app is not compatible with iOS 13. Please get this fixed ASAP

Doesn’t Load

I just use this app to punch in/out and keep track of my hours for my employer. It freezes a lot and doesn’t want to load, so I have to turn my phone off and back on to make it work.

Does it even work?

App is trash 🚮.
Simple only works when it wants to.