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UKG Pro

UKG Pro

by UKG INC.

320K ratings
3565 reviews
#12 in free Business
💼 Business
📊 Productivity
Free

Details

Released
October 2, 2023
Updated
October 9, 2026

Developer

UKG INC.
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UKG Pro screenshot #1 for iPhone
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UKG Pro screenshot #7 for iPhone
iphone
ipad
📊no. 12
Charts↘︎
📌Ready
Reviews summary↘︎
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❓5 answered
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About

This mobile app provides employees with secure access to HR information, time tracking, and goal setting. Managers can manage requests, approve timecards, and gain insights through reports. It aims to enhance productivity and engagement for a better work experience.

✓View and update HR and pay information
✓Clock in/out and track time
✓Manage time off requests
✓Set and track professional goals
✓Engage and chat with teammates
✓Manage employee requests and timecards (for managers)
Show original description

What users say about UKG Pro

Reviews of UKG Pro are mostly negative: the Business app is rated 4.7/5 from 320K App Store ratings. What users like most: easy to use, convenient all-in-one app. Top complaints: frequent crashes and freezes, slow and unresponsive. Summarized from real user reviews.

Positive things

  • 🚀Easy to use
  • 💡Convenient all-in-one app
  • 🔒Secure with 2FA

Negative things

  • 🐛Frequent crashes and freezes
  • ⏱️Slow and unresponsive
  • 🔑Difficult login process
  • 🤯Confusing navigation and UI
See all reviews

What's New in UKG Pro

5.8.3

October 9, 2026

This release contains fixes and improvements to enhance your experience. We encourage you to turn on auto update to get the latest features and fixes.

Charts

Top Free

📊 12

Business

The app has maintained its position at 12 recently.

Last updated on October 26, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Can’t download my paystubs

Can’t download my paystubs always having problems with the app
Mmiked@

Na

I can’t upload my check stubs
NTN/A trash

Easier to just find a new job

This app is awful. It’s overly complicated for absolutely no reason and every single time I get a notification, the badge notification WILL NEVER GO AWAY. I got two notifications over a week ago about a new schedule being posted. I read the notifications in the app. I marked them as read. I confirmed in all 800 thousand menus within the app that I have seen all notifications. The badge numbers are still there. This happens every time I get a notification. And the app’s tech support consists of a message to contact tech support at your employer. The issue is not on the side of my employer. It’s on the side of this awful app. So my choices consist of having annoying, misleading, and factually incorrect badge notifications on my screen 100% of the time or turn off badge notifications and risk missing ACTUAL notifications. Delete your app. Delete your development team. Get a better development team. Try again. Or don’t. I really don’t care.

The other reviews for this app are incredibly suspicious and all say the same (inaccurate) things.
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RRyanm9187

one. Star

very bad & too slow up plese need to be fix up.cant upload my paycheak
Sskddjjeieis

Login issues, Support issues

Absolutely atrocious app to have to use. If I could rate it 0 or lower, I would. There is no way to contact anyone via email or phone for assistance in the app. The app has continuous issues with even changing your password. I’m trying to find anything positive about this app other than that it’s easy to request your username or a password reset, even though changing your password is like pulling teeth.
Show more
MMDM0810
See 3560 more reviews

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User experience

🐞

Reported Bugs

3 issues

Face ID/biometrics not working

Bug

Repeated log-outs and loss of login info

Bug

Blank screens and loading issues

Bug
✨

Requested Features

3 requests

Calendar view for schedules

Feature

Ability to swap/pick up shifts

Feature

Improved payslip breakdown

Feature

FAQ

What does the UKG Pro mobile app do?

The UKG Pro mobile app provides employees with secure access to their HR information, tools for time tracking and scheduling, and features for goal setting and team communication. For managers, it offers capabilities to manage employee requests, approve timecards, and gain insights through reports and dashboards.

What are the key features for employees?

Employees can view and update personal HR and pay information, clock in and out of work, track time, manage time off requests, set and track professional goals, and engage with teammates through chat and employee resource groups.

Is the UKG Pro mobile app free to use?

The app itself is free to download and use. However, access is restricted to authorized customers of UKG, and your organization must enable access to the mobile app. Some features may also require administrator enablement.

What are the benefits for people managers?

People managers can take action in real-time via push notifications, manage employee requests, handle timecard exceptions, review and track employee goals, and communicate with their teams on a one-on-one or group basis.

Who can use the UKG Pro mobile app?

The UKG Pro mobile app is exclusively available to authorized customers of UKG. This means your organization must be a UKG customer and have enabled access to the mobile application for its employees and managers.