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UKG Pro

UKG Pro

by UKG INC.

310K ratings
3304 reviews
#16 in free Business
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • October 2, 2023
  • September 23, 2026

Developer

UKG INC.
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UKG Pro screenshot #7 for iPhone
iphone
ipad
📊no. 16
Charts↘︎
📌Ready
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❓5 answered
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About

This mobile app provides employees with secure access to HR information, time tracking, and goal setting. Managers can manage requests, approve timecards, and gain insights through reports. It aims to enhance productivity and engagement for a better work experience.

✓View and update HR and pay information
✓Clock in/out and track time
✓Manage time off requests
✓Set and track professional goals
✓Engage and chat with teammates
✓Manage employee requests and timecards (for managers)
Show original description

What users say

Summarized from real user reviews of UKG Pro. Based on 310K reviews and a 4.7/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Easy to use
  • 💡Convenient all-in-one app
  • 🔒Secure with 2FA

Negative things

  • 🐛Frequent crashes and freezes
  • ⏱️Slow and unresponsive
  • 🔑Difficult login process
  • 🤯Confusing navigation and UI
See all reviews

What's New in UKG Pro

5.8.1

September 23, 2026

This release contains fixes and improvements to enhance your experience. We encourage you to turn on auto update to get the latest features and fixes.

Charts

Top Free

📊 16

Business

The app has maintained its position at 16 recently.

Last updated on October 5, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Doesn’t function

Takes so long to load that I sometimes sign in late as it takes multiple minutes to load both the app and anything you press in the app, and constantly has problems.
Awesome duuuuudeAwesome duuuuude

cannot download the pay statement

cannot download the pay statement, the screen frozen once the download button clicks
kygooooooooooooookygoooooooooooooo

Good

Pretty decent overall just frustrating that you need to get sent a verification code every login. Otherwise everything you would want from an app like this.
_wubbs_wubbs

hot garbage

Forces you to log in everytime which takes a million years, don’t get any chat notifications, app is clunky as hell. Thank you UKG and Woolworths Group 😍😍😍
imnotJekimnotJek

Hard to navigate.

Hard to navigate this apps.
pistilankapistilanka
See 3299 more reviews

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User experience

🐞

Reported Bugs

3 issues

Face ID/biometrics not working

Bug

Repeated log-outs and loss of login info

Bug

Blank screens and loading issues

Bug
✨

Requested Features

3 requests

Calendar view for schedules

Feature

Ability to swap/pick up shifts

Feature

Improved payslip breakdown

Feature

FAQ

What does the UKG Pro mobile app do?

The UKG Pro mobile app provides employees with secure access to their HR information, tools for time tracking and scheduling, and features for goal setting and team communication. For managers, it offers capabilities to manage employee requests, approve timecards, and gain insights through reports and dashboards.

What are the key features for employees?

Employees can view and update personal HR and pay information, clock in and out of work, track time, manage time off requests, set and track professional goals, and engage with teammates through chat and employee resource groups.

Is the UKG Pro mobile app free to use?

The app itself is free to download and use. However, access is restricted to authorized customers of UKG, and your organization must enable access to the mobile app. Some features may also require administrator enablement.

What are the benefits for people managers?

People managers can take action in real-time via push notifications, manage employee requests, handle timecard exceptions, review and track employee goals, and communicate with their teams on a one-on-one or group basis.

Who can use the UKG Pro mobile app?

The UKG Pro mobile app is exclusively available to authorized customers of UKG. This means your organization must be a UKG customer and have enabled access to the mobile application for its employees and managers.