OnShift Mobile vs UKG Pro
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OnShift Mobile
Manage your work schedule, communicate with colleagues, and handle shift requests on the go. This app allows employees to view their schedule, respond to messages, and request time off. Schedulers can manage call-offs and communicate with staff efficiently.
- View schedule anytime, anywhere
- Receive and reply to messages
- Manage open shift notifications
- Request shifts, fill-ins, and time off
- Set communication preferences
- Manage call-offs
- Contact staff via Employee Directory
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OnShift Customers: Manage your schedule anytime, anywhere with OnShift’s easy-to-use mobile app. Employees: Access and manage your schedule anytime. - View your schedule anytime, anywhere - Receive and reply to messages & open shift notifications - Request shifts, fill-ins & time off - Set communication preferences - View reward and performance history (OnShift Engage Customers Only) Schedulers: Quickly manage call-offs on-the-go! - Remove and log called-off employees - Send messages to available and qualified staff - Contact staff members directly using the app’s Employee Directory NOTE: The OnShift mobile app is available to all OnShift customers. Please contact support@onshift.com with any questions.
UKG Pro
This mobile app provides employees with secure access to HR information, time tracking, and goal setting. Managers can manage requests, approve timecards, and gain insights through reports. It aims to enhance productivity and engagement for a better work experience.
- View and update HR and pay information
- Clock in/out and track time
- Manage time off requests
- Set and track professional goals
- Engage and chat with teammates
- Manage employee requests and timecards (for managers)
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Say hello to the mobile work experience built to help you thrive at work. Simple and intuitive by design, the UKG Pro mobile app gives you instant, secure access to relevant employee information, tools, and insights helping you stay productive and engaged on the go. From clocking time and flexing schedules to checking pay and setting aspirational goals, you’ll discover how delightful work can be. As an employee, you’ll be able to: • View and update personal HR and pay information • View your organization chart • Calculate take-home pay based on different “what-if” scenarios • Clock in and out of work • Track time and approve timecards • Manage time off requests • Set and track professional goals • Engage and chat with teammates, teams, and groups • Create and join employee resource groups focused on work, hobbies, interests, and more • Let your voice be heard through pulse surveys and celebrate achievements We’ve made it easy for people managers to truly manage in the moment letting you: • Take action in real-time from push notifications • Manage employee requests • Manage timecard exceptions, approval, and sign-off • Gain insight with reports and dashboards • Review and track employee goals • Communicate and engage with employees on a one-on-one basis or as a team Please note, the UKG Pro mobile app is only available to authorized customers of UKG. Your organization must enable access to the mobile app and some features may need to be enabled by your admin.
Screenshots
Verdict
The clearest difference is rating: UKG Pro at 4.7 against OnShift Mobile's 1.4. UKG Pro also leads on update cadence (weekly vs every 2 months) and ratings volume (310K vs 258). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UKG Pro holds the better App Store score, 4.7 against 1.4. That said, the two scores are not equally well evidenced: UKG Pro has 310K ratings behind it against 258, so its average is the more settled of the two. Written reviews point the same way: 5% of OnShift Mobile's written reviews are positive against 10% of UKG Pro's.
OnShift Mobile ships an update every 2 months, UKG Pro weekly. The most recent releases landed on September 23, 2026 and September 25, 2026 respectively.
| Parameter | OnShift Mobile | UKG Pro |
|---|---|---|
| Price | Free | Free |
| Rating | 1.4 (258 ratings) | 4.7 (310K ratings) — better |
| Positive reviews | 4.7% of reviews | 9.7% of reviews — better |
| Number of ratings | 258 | 310K — better |
| Update frequency | Every 2 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #9 — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.2 — better | 13.0 |
| Further details — not scored | ||
| Size | 59 MB | 285 MB |
| Age rating | 17+ | 4+ |
| Developer | OnShift, Inc. | UKG INC. |
Customer experience
OnShift Mobile
UKG Pro
User reviews
OnShift Mobile
From 258 App Store ratingsWhat we love
- 👍 Easy to use
- 💡 Convenient for scheduling
Room to improve
- 🐛 Frequent crashes and glitches
- 🔍 Unreliable connectivity
- ⏱️ Slow performance
- 🔒 Login and password issues
- 💸 Wallet/pay issues
UKG Pro
From 310K App Store ratingsWhat we love
- 🚀 Easy to use
- 💡 Convenient all-in-one app
- 🔒 Secure with 2FA
Room to improve
- 🐛 Frequent crashes and freezes
- ⏱️ Slow and unresponsive
- 🔑 Difficult login process
- 🤯 Confusing navigation and UI
Bugs and requests
OnShift Mobile
Reported bugs
4 issues- Constant log-outs and login issues
- Scheduling information not always accurate
- Wallet/pay feature frequently not working
- App freezes and crashes often
Requested features
5 requests- Improve stability and reliability
- Add fingerprint/biometric login
- Enhance scheduling and shift management features
- Integrate with external calendars
- Improve wallet/pay functionality
UKG Pro
Reported bugs
3 issues- Face ID/biometrics not working
- Repeated log-outs and loss of login info
- Blank screens and loading issues
Requested features
3 requests- Calendar view for schedules
- Ability to swap/pick up shifts
- Improved payslip breakdown
In-app purchases
OnShift Mobile
No in-app purchases
UKG Pro
No in-app purchases









