Comparison

OnShift Mobile vs UKG Pro

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OnShift Mobile

Manage your work schedule, communicate with colleagues, and handle shift requests on the go. This app allows employees to view their schedule, respond to messages, and request time off. Schedulers can manage call-offs and communicate with staff efficiently.

Highlights
  • View schedule anytime, anywhere
  • Receive and reply to messages
  • Manage open shift notifications
  • Request shifts, fill-ins, and time off
  • Set communication preferences
  • Manage call-offs
  • Contact staff via Employee Directory
Features
Read full description

OnShift Customers: Manage your schedule anytime, anywhere with OnShift’s easy-to-use mobile app. Employees: Access and manage your schedule anytime. - View your schedule anytime, anywhere - Receive and reply to messages & open shift notifications - Request shifts, fill-ins & time off - Set communication preferences - View reward and performance history (OnShift Engage Customers Only) Schedulers: Quickly manage call-offs on-the-go! - Remove and log called-off employees - Send messages to available and qualified staff - Contact staff members directly using the app’s Employee Directory NOTE: The OnShift mobile app is available to all OnShift customers. Please contact support@onshift.com with any questions.

About

UKG Pro

This mobile app provides employees with secure access to HR information, time tracking, and goal setting. Managers can manage requests, approve timecards, and gain insights through reports. It aims to enhance productivity and engagement for a better work experience.

Highlights
  • View and update HR and pay information
  • Clock in/out and track time
  • Manage time off requests
  • Set and track professional goals
  • Engage and chat with teammates
  • Manage employee requests and timecards (for managers)
Read full description

Say hello to the mobile work experience built to help you thrive at work. Simple and intuitive by design, the UKG Pro mobile app gives you instant, secure access to relevant employee information, tools, and insights helping you stay productive and engaged on the go. From clocking time and flexing schedules to checking pay and setting aspirational goals, you’ll discover how delightful work can be. As an employee, you’ll be able to: • View and update personal HR and pay information • View your organization chart • Calculate take-home pay based on different “what-if” scenarios • Clock in and out of work • Track time and approve timecards • Manage time off requests • Set and track professional goals • Engage and chat with teammates, teams, and groups • Create and join employee resource groups focused on work, hobbies, interests, and more • Let your voice be heard through pulse surveys and celebrate achievements We’ve made it easy for people managers to truly manage in the moment letting you: • Take action in real-time from push notifications • Manage employee requests • Manage timecard exceptions, approval, and sign-off • Gain insight with reports and dashboards • Review and track employee goals • Communicate and engage with employees on a one-on-one basis or as a team Please note, the UKG Pro mobile app is only available to authorized customers of UKG. Your organization must enable access to the mobile app and some features may need to be enabled by your admin.

Screenshots

OnShift Mobile4 screens
UKG Pro4 screens

Verdict

The call

The clearest difference is rating: UKG Pro at 4.7 against OnShift Mobile's 1.4. UKG Pro also leads on update cadence (weekly vs every 2 months) and ratings volume (310K vs 258). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

UKG Pro holds the better App Store score, 4.7 against 1.4. That said, the two scores are not equally well evidenced: UKG Pro has 310K ratings behind it against 258, so its average is the more settled of the two. Written reviews point the same way: 5% of OnShift Mobile's written reviews are positive against 10% of UKG Pro's.

UpkeepUpdate frequency

OnShift Mobile ships an update every 2 months, UKG Pro weekly. The most recent releases landed on September 23, 2026 and September 25, 2026 respectively.

Scorecard4 real differences · 7 level
OnShift Mobile versus UKG Pro: the parameters behind the verdict, then further details
ParameterOnShift MobileUKG Pro
PriceFreeFree
Rating1.4 (258 ratings)4.7 (310K ratings) — better
Positive reviews4.7% of reviews9.7% of reviews — better
Number of ratings258310K — better
Update frequencyEvery 2 monthsWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#9 — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.2 — better13.0
Further details — not scored
Size59 MB285 MB
Age rating17+4+
DeveloperOnShift, Inc.UKG INC.

Customer experience

OnShift Mobile

All ratings118 ratings
Positive11.0%
Neutral2.5%
Negative86.4%
Written reviews236 reviews
Positive4.7%
Neutral1.3%
Negative94.1%

UKG Pro

All ratings309,542 ratings
Positive91.6%
Neutral2.4%
Negative6.0%
Written reviews3,297 reviews
Positive9.7%
Neutral6.1%
Negative84.2%

User reviews

OnShift Mobile

From 258 App Store ratings

What we love

  • 👍 Easy to use
  • 💡 Convenient for scheduling

Room to improve

  • 🐛 Frequent crashes and glitches
  • 🔍 Unreliable connectivity
  • ⏱️ Slow performance
  • 🔒 Login and password issues
  • 💸 Wallet/pay issues

UKG Pro

From 310K App Store ratings

What we love

  • 🚀 Easy to use
  • 💡 Convenient all-in-one app
  • 🔒 Secure with 2FA

Room to improve

  • 🐛 Frequent crashes and freezes
  • ⏱️ Slow and unresponsive
  • 🔑 Difficult login process
  • 🤯 Confusing navigation and UI

Bugs and requests

OnShift Mobile

Reported bugs

4 issues
  • Constant log-outs and login issues
  • Scheduling information not always accurate
  • Wallet/pay feature frequently not working
  • App freezes and crashes often

Requested features

5 requests
  • Improve stability and reliability
  • Add fingerprint/biometric login
  • Enhance scheduling and shift management features
  • Integrate with external calendars
  • Improve wallet/pay functionality

UKG Pro

Reported bugs

3 issues
  • Face ID/biometrics not working
  • Repeated log-outs and loss of login info
  • Blank screens and loading issues

Requested features

3 requests
  • Calendar view for schedules
  • Ability to swap/pick up shifts
  • Improved payslip breakdown

In-app purchases

None

OnShift Mobile

No in-app purchases

None

UKG Pro

No in-app purchases

Questions

Is OnShift Mobile free?
OnShift Mobile is free to download, with no in-app purchases.
Is UKG Pro free?
UKG Pro is free to download, with no in-app purchases.
Which has better reviews, OnShift Mobile or UKG Pro?
UKG Pro is rated higher. OnShift Mobile averages 1.4 out of 5 from 258 ratings, while UKG Pro averages 4.7 from 310K ratings.
Do OnShift Mobile or UKG Pro have ads?
Neither OnShift Mobile nor UKG Pro shows ads.
Which is updated more often, OnShift Mobile or UKG Pro?
OnShift Mobile ships an update every 2 months, and UKG Pro weekly. Most recently, OnShift Mobile was updated on September 23, 2026 and UKG Pro on September 25, 2026.

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