Comparison

Inovalon WFM vs UKG Pro

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Inovalon WFM

This cloud-based staff scheduling and Human Capital Management software helps healthcare organizations reduce labor costs, decrease employee turnover, and increase scheduling efficiency. It offers tools for online scheduling, managing open shifts, and ensuring appropriate staffing levels.

Highlights
  • Online staff scheduling
  • Dynamic schedule viewing
  • Patient flow oversight
  • Open shift management
  • Automated staffing level visibility
  • Rules-based schedule filling
  • Team scheduling
Read full description

The Inovalon Schedule Management application, previously known as ShiftHound, is the leader in cloud-based staff scheduling and Human Capital Management software. Healthcare organizations across the country use Inovalon Schedule Management to reduce labor costs by preventing overtime, decreasing employee turnover, and increasing scheduling efficiency, communication, and compliance to right-staffing ratios/HPPD/$PPD. Using Inovalon Schedule Management, management and employees gain back valuable time to do what they do best – provide quality care. Customers choose Inovalon Schedule Management because of its extremely simple to use interface, quick implementation time, and proven ability to deliver immediate ROI thorough cost savings, increased efficiencies, and better quality of life for their managers and staff. The Inovalon Schedule Management tools include: Online Staff Scheduling - Online point-and-click-scheduling, schedule by template for staff working set, repeatable shifts week after week, and last-minute availability. PowerScheduler - Managers can dynamically view schedules in one-week, two-week, four-week or six-week formats, with additional customizable display options related to needs, staffing levels and the entire schedule. Important decision-making information down to the employee level is displayed and can be sorted on one screen. SupervisorView - Supervisors can easily oversee patient flow and redirect and allocate resources across their organization using SupervisorView. Staffing and census for each care area is displayed on a single screen giving supervisors instant understanding of staffing and bed availability house wide. Open Shift Management - With the use of OSM, you can engage your staff in a positive way to tackle the challenge of scheduling your unit and facility together with your staff collaboratively. They request open shifts that they are qualified for and managers can approve, or decline based on important information such as overtime and seniority. xPPD/HPPD Staffing - xPPD/HPPD scheduling is simple with a tool that automates the process and gives you immediate visibility to your staffing levels (under or over the target) given any census or anticipated census for all job types on your unit. AutoScheduler - A rules-based tool that provides managers with the ability to fill holes in the schedule quickly and fairly, meeting staffing level requirements. The AutoScheduler can create balanced schedules and includes rules for shift assignment that can be defined by employee availability and seniority. TeamScheduler - Certain organizations or departments often work as teams or pods and scheduling, tracking, and managing these groups can be very difficult with spreadsheets or outdated scheduling systems. TeamScheduler alleviates the difficulty and time required to schedule teams and streamlines the day-to-day adjustments. Credentialer® - Credentialer is fully integrated with the Inovalon Schedule Management online scheduling application, and gives all concerned parties in the organization the ability to track credentials and related data for all staff members, including certifications, licenses, etc. – and includes the ability to upload documents and receive alerts for expirations. Integration Engine - Making sure that data is in sync and seamlessly shared between HR, Scheduling, and Time & Attendance systems allows your managers and staff to focus on their jobs-at-hand instead of double entering and constantly updating the same data across systems.

About

UKG Pro

This mobile app provides employees with secure access to HR information, time tracking, and goal setting. Managers can manage requests, approve timecards, and gain insights through reports. It aims to enhance productivity and engagement for a better work experience.

Highlights
  • View and update HR and pay information
  • Clock in/out and track time
  • Manage time off requests
  • Set and track professional goals
  • Engage and chat with teammates
  • Manage employee requests and timecards (for managers)
Read full description

Say hello to the mobile work experience built to help you thrive at work. Simple and intuitive by design, the UKG Pro mobile app gives you instant, secure access to relevant employee information, tools, and insights helping you stay productive and engaged on the go. From clocking time and flexing schedules to checking pay and setting aspirational goals, you’ll discover how delightful work can be. As an employee, you’ll be able to: • View and update personal HR and pay information • View your organization chart • Calculate take-home pay based on different “what-if” scenarios • Clock in and out of work • Track time and approve timecards • Manage time off requests • Set and track professional goals • Engage and chat with teammates, teams, and groups • Create and join employee resource groups focused on work, hobbies, interests, and more • Let your voice be heard through pulse surveys and celebrate achievements We’ve made it easy for people managers to truly manage in the moment letting you: • Take action in real-time from push notifications • Manage employee requests • Manage timecard exceptions, approval, and sign-off • Gain insight with reports and dashboards • Review and track employee goals • Communicate and engage with employees on a one-on-one basis or as a team Please note, the UKG Pro mobile app is only available to authorized customers of UKG. Your organization must enable access to the mobile app and some features may need to be enabled by your admin.

Screenshots

Inovalon WFM4 screens
UKG Pro4 screens

Verdict

The call

The clearest difference is monetization model: UKG Pro at free against Inovalon WFM's paid. UKG Pro also leads on update cadence (weekly vs every 2 months) and ratings volume (310K vs 20K). Inovalon WFM's advantage is review sentiment (34% vs 10%). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Inovalon WFM against 4.7 for UKG Pro. That said, the two scores are not equally well evidenced: UKG Pro has 310K ratings behind it against 20K, so its average is the more settled of the two. Written reviews are what separate them: 34% of Inovalon WFM's written reviews are positive against 10% of UKG Pro's.

UpkeepUpdate frequency

Inovalon WFM ships an update every 2 months, UKG Pro weekly. Both last shipped on September 24, 2026.

Scorecard6 real differences · 5 level
Inovalon WFM versus UKG Pro: the parameters behind the verdict, then further details
ParameterInovalon WFMUKG Pro
PriceFreeFree
Rating4.7 (20K ratings)4.7 (310K ratings) — better
Positive reviews33.7% of reviews — better9.7% of reviews
Number of ratings20K310K — better
Update frequencyEvery 2 monthsWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationPaidFree — better
Best chart rank—#9 — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.613.0 — better
Further details — not scored
Size2 MB285 MB
Age rating4+4+
DeveloperShifthound, Inc.UKG INC.

Customer experience

Inovalon WFM

All ratings20,373 ratings
Positive91.6%
Neutral3.4%
Negative5.0%
Written reviews92 reviews
Positive33.7%
Neutral8.7%
Negative57.6%

UKG Pro

All ratings309,542 ratings
Positive91.6%
Neutral2.4%
Negative6.0%
Written reviews3,297 reviews
Positive9.7%
Neutral6.1%
Negative84.2%

User reviews

Inovalon WFM

From 20K App Store ratings

What we love

  • 🚀 Helpful app
  • 👍 Convenient schedule access
  • 👍 Shift swapping feature

Room to improve

  • 🐛 Frequent crashes and loading issues
  • 🐛 Unreliable performance
  • 👎 Lack of communication about schedule changes

UKG Pro

From 310K App Store ratings

What we love

  • 🚀 Easy to use
  • 💡 Convenient all-in-one app
  • 🔒 Secure with 2FA

Room to improve

  • 🐛 Frequent crashes and freezes
  • ⏱️ Slow and unresponsive
  • 🔑 Difficult login process
  • 🤯 Confusing navigation and UI

Bugs and requests

Inovalon WFM

Reported bugs

3 issues
  • App not loading or freezing
  • Issues after iOS 14 update
  • Inconsistent behavior (cleared vs approved shifts)

Requested features

3 requests
  • Virtual schedule on computer
  • Notification for schedule changes
  • Ability to contact support

UKG Pro

Reported bugs

3 issues
  • Face ID/biometrics not working
  • Repeated log-outs and loss of login info
  • Blank screens and loading issues

Requested features

3 requests
  • Calendar view for schedules
  • Ability to swap/pick up shifts
  • Improved payslip breakdown

In-app purchases

None

Inovalon WFM

No in-app purchases

None

UKG Pro

No in-app purchases

Questions

Is Inovalon WFM free?
Inovalon WFM is free to download, with no in-app purchases.
Is UKG Pro free?
UKG Pro is free to download, with no in-app purchases.
Which has better reviews, Inovalon WFM or UKG Pro?
UKG Pro is rated higher. Inovalon WFM averages 4.7 out of 5 from 20K ratings, while UKG Pro averages 4.7 from 310K ratings.
Do Inovalon WFM or UKG Pro have ads?
Neither Inovalon WFM nor UKG Pro shows ads.
Which is updated more often, Inovalon WFM or UKG Pro?
Inovalon WFM ships an update every 2 months, and UKG Pro weekly. Most recently, Inovalon WFM was updated on September 24, 2026 and UKG Pro on September 24, 2026.

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