Comparison

OnShift Mobile vs Inovalon WFM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OnShift Mobile

Manage your work schedule, communicate with colleagues, and handle shift requests on the go. This app allows employees to view their schedule, respond to messages, and request time off. Schedulers can manage call-offs and communicate with staff efficiently.

Highlights
  • View schedule anytime, anywhere
  • Receive and reply to messages
  • Manage open shift notifications
  • Request shifts, fill-ins, and time off
  • Set communication preferences
  • Manage call-offs
  • Contact staff via Employee Directory
Features
Read full description

OnShift Customers: Manage your schedule anytime, anywhere with OnShift’s easy-to-use mobile app. Employees: Access and manage your schedule anytime. - View your schedule anytime, anywhere - Receive and reply to messages & open shift notifications - Request shifts, fill-ins & time off - Set communication preferences - View reward and performance history (OnShift Engage Customers Only) Schedulers: Quickly manage call-offs on-the-go! - Remove and log called-off employees - Send messages to available and qualified staff - Contact staff members directly using the app’s Employee Directory NOTE: The OnShift mobile app is available to all OnShift customers. Please contact support@onshift.com with any questions.

About

Inovalon WFM

This cloud-based staff scheduling and Human Capital Management software helps healthcare organizations reduce labor costs, decrease employee turnover, and increase scheduling efficiency. It offers tools for online scheduling, managing open shifts, and ensuring appropriate staffing levels.

Highlights
  • Online staff scheduling
  • Dynamic schedule viewing
  • Patient flow oversight
  • Open shift management
  • Automated staffing level visibility
  • Rules-based schedule filling
  • Team scheduling
Read full description

The Inovalon Schedule Management application, previously known as ShiftHound, is the leader in cloud-based staff scheduling and Human Capital Management software. Healthcare organizations across the country use Inovalon Schedule Management to reduce labor costs by preventing overtime, decreasing employee turnover, and increasing scheduling efficiency, communication, and compliance to right-staffing ratios/HPPD/$PPD. Using Inovalon Schedule Management, management and employees gain back valuable time to do what they do best – provide quality care. Customers choose Inovalon Schedule Management because of its extremely simple to use interface, quick implementation time, and proven ability to deliver immediate ROI thorough cost savings, increased efficiencies, and better quality of life for their managers and staff. The Inovalon Schedule Management tools include: Online Staff Scheduling - Online point-and-click-scheduling, schedule by template for staff working set, repeatable shifts week after week, and last-minute availability. PowerScheduler - Managers can dynamically view schedules in one-week, two-week, four-week or six-week formats, with additional customizable display options related to needs, staffing levels and the entire schedule. Important decision-making information down to the employee level is displayed and can be sorted on one screen. SupervisorView - Supervisors can easily oversee patient flow and redirect and allocate resources across their organization using SupervisorView. Staffing and census for each care area is displayed on a single screen giving supervisors instant understanding of staffing and bed availability house wide. Open Shift Management - With the use of OSM, you can engage your staff in a positive way to tackle the challenge of scheduling your unit and facility together with your staff collaboratively. They request open shifts that they are qualified for and managers can approve, or decline based on important information such as overtime and seniority. xPPD/HPPD Staffing - xPPD/HPPD scheduling is simple with a tool that automates the process and gives you immediate visibility to your staffing levels (under or over the target) given any census or anticipated census for all job types on your unit. AutoScheduler - A rules-based tool that provides managers with the ability to fill holes in the schedule quickly and fairly, meeting staffing level requirements. The AutoScheduler can create balanced schedules and includes rules for shift assignment that can be defined by employee availability and seniority. TeamScheduler - Certain organizations or departments often work as teams or pods and scheduling, tracking, and managing these groups can be very difficult with spreadsheets or outdated scheduling systems. TeamScheduler alleviates the difficulty and time required to schedule teams and streamlines the day-to-day adjustments. Credentialer® - Credentialer is fully integrated with the Inovalon Schedule Management online scheduling application, and gives all concerned parties in the organization the ability to track credentials and related data for all staff members, including certifications, licenses, etc. – and includes the ability to upload documents and receive alerts for expirations. Integration Engine - Making sure that data is in sync and seamlessly shared between HR, Scheduling, and Time & Attendance systems allows your managers and staff to focus on their jobs-at-hand instead of double entering and constantly updating the same data across systems.

Screenshots

OnShift Mobile4 screens
Inovalon WFM4 screens

Verdict

The call

The clearest difference is rating: Inovalon WFM at 4.7 against OnShift Mobile's 1.5. Inovalon WFM also leads on review sentiment (33% vs 5%) and ratings volume (20K vs 295). OnShift Mobile's advantage is monetization model (free vs paid) and iOS requirement (12.2 vs 15.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Inovalon WFM holds the better App Store score, 4.7 against 1.5. That said, the two scores are not equally well evidenced: Inovalon WFM has 20K ratings behind it against 295, so its average is the more settled of the two. Written reviews point the same way: 5% of OnShift Mobile's written reviews are positive against 33% of Inovalon WFM's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 22, 2026 and October 30, 2026 respectively.

Scorecard5 real differences · 5 level
OnShift Mobile versus Inovalon WFM: the parameters behind the verdict, then further details
ParameterOnShift MobileInovalon WFM
PriceFreeFree
Rating1.5 (295 ratings)4.7 (20K ratings) — better
Positive reviews4.6% of reviews33.3% of reviews — better
Number of ratings29520K — better
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterPaid
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.2 — better15.6
Further details — not scored
Size59 MB2 MB
Age rating17+4+
DeveloperOnShift, Inc.Shifthound, Inc.

Customer experience

OnShift Mobile

All ratings118 ratings
Positive11.0%
Neutral2.5%
Negative86.4%
Written reviews240 reviews
Positive4.6%
Neutral1.3%
Negative94.2%

Inovalon WFM

All ratings20,373 ratings
Positive91.6%
Neutral3.4%
Negative5.0%
Written reviews93 reviews
Positive33.3%
Neutral8.6%
Negative58.1%

User reviews

OnShift Mobile

From 295 App Store ratings

What we love

  • 👍 Easy to use
  • 💡 Convenient for scheduling

Room to improve

  • 🐛 Frequent crashes and glitches
  • 🔍 Unreliable connectivity
  • ⏱️ Slow performance
  • 🔒 Login and password issues
  • 💸 Wallet/pay issues

Inovalon WFM

From 20K App Store ratings

What we love

  • 🚀 Helpful app
  • 👍 Convenient schedule access
  • 👍 Shift swapping feature

Room to improve

  • 🐛 Frequent crashes and loading issues
  • 🐛 Unreliable performance
  • 👎 Lack of communication about schedule changes

Bugs and requests

OnShift Mobile

Reported bugs

4 issues
  • Constant log-outs and login issues
  • Scheduling information not always accurate
  • Wallet/pay feature frequently not working
  • App freezes and crashes often

Requested features

5 requests
  • Improve stability and reliability
  • Add fingerprint/biometric login
  • Enhance scheduling and shift management features
  • Integrate with external calendars
  • Improve wallet/pay functionality

Inovalon WFM

Reported bugs

3 issues
  • App not loading or freezing
  • Issues after iOS 14 update
  • Inconsistent behavior (cleared vs approved shifts)

Requested features

3 requests
  • Virtual schedule on computer
  • Notification for schedule changes
  • Ability to contact support

In-app purchases

None

OnShift Mobile

No in-app purchases

None

Inovalon WFM

No in-app purchases

Questions

Is OnShift Mobile free?
OnShift Mobile is free to download, with no in-app purchases.
Is Inovalon WFM free?
Inovalon WFM is free to download, with no in-app purchases.
Which has better reviews, OnShift Mobile or Inovalon WFM?
Inovalon WFM is rated higher. OnShift Mobile averages 1.5 out of 5 from 295 ratings, while Inovalon WFM averages 4.7 from 20K ratings.
Do OnShift Mobile or Inovalon WFM have ads?
Neither OnShift Mobile nor Inovalon WFM shows ads.
Which is updated more often, OnShift Mobile or Inovalon WFM?
OnShift Mobile ships an update every 2 months, and Inovalon WFM every 2 months. Most recently, OnShift Mobile was updated on October 22, 2026 and Inovalon WFM on October 30, 2026.

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