Comparison

Inovalon WFM vs SmartLinx Go

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Inovalon WFM

This cloud-based staff scheduling and Human Capital Management software helps healthcare organizations reduce labor costs, decrease employee turnover, and increase scheduling efficiency. It offers tools for online scheduling, managing open shifts, and ensuring appropriate staffing levels.

Highlights
  • Online staff scheduling
  • Dynamic schedule viewing
  • Patient flow oversight
  • Open shift management
  • Automated staffing level visibility
  • Rules-based schedule filling
  • Team scheduling
Read full description

The Inovalon Schedule Management application, previously known as ShiftHound, is the leader in cloud-based staff scheduling and Human Capital Management software. Healthcare organizations across the country use Inovalon Schedule Management to reduce labor costs by preventing overtime, decreasing employee turnover, and increasing scheduling efficiency, communication, and compliance to right-staffing ratios/HPPD/$PPD. Using Inovalon Schedule Management, management and employees gain back valuable time to do what they do best – provide quality care. Customers choose Inovalon Schedule Management because of its extremely simple to use interface, quick implementation time, and proven ability to deliver immediate ROI thorough cost savings, increased efficiencies, and better quality of life for their managers and staff. The Inovalon Schedule Management tools include: Online Staff Scheduling - Online point-and-click-scheduling, schedule by template for staff working set, repeatable shifts week after week, and last-minute availability. PowerScheduler - Managers can dynamically view schedules in one-week, two-week, four-week or six-week formats, with additional customizable display options related to needs, staffing levels and the entire schedule. Important decision-making information down to the employee level is displayed and can be sorted on one screen. SupervisorView - Supervisors can easily oversee patient flow and redirect and allocate resources across their organization using SupervisorView. Staffing and census for each care area is displayed on a single screen giving supervisors instant understanding of staffing and bed availability house wide. Open Shift Management - With the use of OSM, you can engage your staff in a positive way to tackle the challenge of scheduling your unit and facility together with your staff collaboratively. They request open shifts that they are qualified for and managers can approve, or decline based on important information such as overtime and seniority. xPPD/HPPD Staffing - xPPD/HPPD scheduling is simple with a tool that automates the process and gives you immediate visibility to your staffing levels (under or over the target) given any census or anticipated census for all job types on your unit. AutoScheduler - A rules-based tool that provides managers with the ability to fill holes in the schedule quickly and fairly, meeting staffing level requirements. The AutoScheduler can create balanced schedules and includes rules for shift assignment that can be defined by employee availability and seniority. TeamScheduler - Certain organizations or departments often work as teams or pods and scheduling, tracking, and managing these groups can be very difficult with spreadsheets or outdated scheduling systems. TeamScheduler alleviates the difficulty and time required to schedule teams and streamlines the day-to-day adjustments. Credentialer® - Credentialer is fully integrated with the Inovalon Schedule Management online scheduling application, and gives all concerned parties in the organization the ability to track credentials and related data for all staff members, including certifications, licenses, etc. – and includes the ability to upload documents and receive alerts for expirations. Integration Engine - Making sure that data is in sync and seamlessly shared between HR, Scheduling, and Time & Attendance systems allows your managers and staff to focus on their jobs-at-hand instead of double entering and constantly updating the same data across systems.

About

SmartLinx Go

Access real-time scheduling, time and attendance, and payroll information on your mobile device. Submit changes, fix errors, and request time off directly from your phone. Stay updated with mobile alerts and notifications.

Highlights
  • Real-time scheduling access
  • Time and attendance tracking
  • Payroll and accruals information
  • Submit changes and requests
  • View and sign up for open shifts
  • Time-off balance and requests
  • Mobile alerts and notifications
Features
Read full description

SmartLinx Go connects you to what you need, when you need it. You can access real-time scheduling, time and attendance, payroll and accruals information on your mobile phone, anytime, anywhere. With SmartLinx Go, you can do more than view live information, you can submit changes, fix errors, and submit requests all from your phone. As an employee, you can use SmartLinx Go to: View and sign up for open shifts Review your remaining time off balance and submit time-off request Punch in and out of work if authorized Access your real-time schedule Get mobile alerts to help you stay on schedule Receive notifications of status changes for Open Shifts, Time Off, Schedule, etc. Access your full pay-stub history Update your contact information and notification preferences And much more…

Screenshots

Inovalon WFM4 screens
SmartLinx Go4 screens

Verdict

The call

The clearest difference is rating: Inovalon WFM at 4.7 against SmartLinx Go's 2.8. Inovalon WFM also leads on review sentiment (33% vs 14%) and ratings volume (20K vs 560). SmartLinx Go's advantage is monetization model (free vs paid) and update cadence (fortnightly vs every 2 months). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Inovalon WFM holds the better App Store score, 4.7 against 2.8. That said, the two scores are not equally well evidenced: Inovalon WFM has 20K ratings behind it against 560, so its average is the more settled of the two. Written reviews point the same way: 33% of Inovalon WFM's written reviews are positive against 14% of SmartLinx Go's.

UpkeepUpdate frequency

Inovalon WFM ships an update every 2 months, SmartLinx Go fortnightly. The most recent releases landed on November 10, 2026 and November 11, 2026 respectively.

Scorecard6 real differences · 4 level
Inovalon WFM versus SmartLinx Go: the parameters behind the verdict, then further details
ParameterInovalon WFMSmartLinx Go
PriceFreeFree
Rating4.7 (20K ratings) — better2.8 (560 ratings)
Positive reviews33.3% of reviews — better13.5% of reviews
Number of ratings20K — better560
Update frequencyEvery 2 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationPaidFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.613.0 — better
Further details — not scored
Size2 MB52 MB
Age rating4+4+
DeveloperShifthound, Inc.SmartLinx Solutions LLC

Customer experience

Inovalon WFM

All ratings20,373 ratings
Positive91.6%
Neutral3.4%
Negative5.0%
Written reviews93 reviews
Positive33.3%
Neutral8.6%
Negative58.1%

SmartLinx Go

All ratings560 ratings
Positive41.4%
Neutral8.9%
Negative49.6%
Written reviews96 reviews
Positive13.5%
Neutral12.5%
Negative74.0%

User reviews

Inovalon WFM

From 20K App Store ratings

What we love

  • 🚀 Helpful app
  • 👍 Convenient schedule access
  • 👍 Shift swapping feature

Room to improve

  • 🐛 Frequent crashes and loading issues
  • 🐛 Unreliable performance
  • 👎 Lack of communication about schedule changes

SmartLinx Go

From 560 App Store ratings

What we love

  • 👍 Easy and reliable
  • 🚀 Convenient
  • 💰 Helpful for tracking work hours and pay

Room to improve

  • 🐛 Buggy and glitchy
  • 🔄 Constantly logging out users
  • ⏱️ Slow and unresponsive
  • 🤯 Frustrating to use
  • 📵 Frequent crashes and white screens

Bugs and requests

Inovalon WFM

Reported bugs

3 issues
  • App not loading or freezing
  • Issues after iOS 14 update
  • Inconsistent behavior (cleared vs approved shifts)

Requested features

3 requests
  • Virtual schedule on computer
  • Notification for schedule changes
  • Ability to contact support

SmartLinx Go

Reported bugs

3 issues
  • Login issues and password reset problems
  • Timesheet and schedule not loading properly
  • Incompatibility with newer devices and OS updates

Requested features

3 requests
  • Facial recognition for faster login
  • Improved stability and reliability
  • Better notification system for schedules and updates

In-app purchases

None

Inovalon WFM

No in-app purchases

None

SmartLinx Go

No in-app purchases

Questions

Is Inovalon WFM free?
Inovalon WFM is free to download, with no in-app purchases.
Is SmartLinx Go free?
SmartLinx Go is free to download, with no in-app purchases.
Which has better reviews, Inovalon WFM or SmartLinx Go?
Inovalon WFM is rated higher. Inovalon WFM averages 4.7 out of 5 from 20K ratings, while SmartLinx Go averages 2.8 from 560 ratings.
Do Inovalon WFM or SmartLinx Go have ads?
Neither Inovalon WFM nor SmartLinx Go shows ads.
Which is updated more often, Inovalon WFM or SmartLinx Go?
Inovalon WFM ships an update every 2 months, and SmartLinx Go fortnightly. Most recently, Inovalon WFM was updated on November 10, 2026 and SmartLinx Go on November 11, 2026.

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