UKG Shiftboard User Reviews

Name: UKG Shiftboard
Rating: 3.3 (4 reviews)

UKG Shiftboard

Shiftboard, Inc.

💼 Business

📊 Productivity

Customer Experience

Positive experience4.0% of reviews

Neutral0.0% of reviews

Negative experience96.0% of reviews

~ Based on 25 written reviews from the US App Store.

Is UKG Shiftboard Safe?

Not enough ratings yet to assess UKG Shiftboard.

Is UKG Shiftboard Legit?

UKG Shiftboard appears to be a legitimate app. AppsHunter Legitimacy Score for UKG Shiftboard is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

I like this app

Sure. This app is great. It allows my coworker Gavin to pick up lots of shifts. I am excited to see what future updates are pushed out.

UserUTG

a month ago

Garbage

This app worked one time. The day I downloaded it. Now it just stays on the white screen with a loading circle. I’ve uninstalled and reinstalled 3 times and restarted my phone each time and nothing fixes it. Arizona makes this app our entire work life. It’s how we see where we are posted it’s how we are supposed to schedule Overtime it’s the only way to schedule days off. Please fix this. Literally nothing the state does with tech works properly. It’s getting ridiculous.

VASH3R

5 months ago

App not login in

It’s been a week that i’m not able to log in into the app. When I open it it just keeps loading forever. i tried updating it, delete and reinstall it, update my IOS. Nothing works. I can only access through the website which is annoying since i have to log in everytime

bouboulop

6 months ago

Doesn’t work

I really hope my employer stops using this platform. It is very hit or miss. Sometimes it works, but for the most part, IT DOESNT!!!!! I cannot get past the login screen. Please fix this garbage app!

Kshell7

7 months ago

Response from developer

Hi Kshell7, Thank you for your rating and feedback. We apologize for the login experience you are encountering, and we would like to connect with you to learn more to see how we can help improve your experience. Please reach out to support@shiftboard.com so we can assist you further.

was a good app until recently

Calendar jumps to a random day in october everytime i open the app. also as of recently, the app logs me out multiple times a day. extremely annoying bc i get on the app a lot.

gamertee123

8 months ago

Response from developer

Hi gamertee123, Thanks for taking the time to share your feedback — we’re sorry for the frustration this has caused. We recently released an updated version of the app (v2.9.3) that addresses several reported issues, so we recommend making sure you’re on the latest version. Apple now also requires a confirmation when opening the app; however, this should only be a quick email confirmation and acknowledgment, not a full password entry each time. If you’re still experiencing the calendar issue after updating, please reach out to us at support@shiftboard.com with a few details about what you’re seeing, and our team will be happy to help. We appreciate you using the app and sharing your experience!

App logs me out

This app logs me out and sometimes won’t let me log back in. Even when I hit the don’t log me out for 30 days options it still does and I now I’m trying to log back in but it says “please try to sign in again” every time I try.

Arthurpod

9 months ago

Response from developer

Hi Arthurpod, Thank you for your rating and feedback. On Nov 12, 2025, an updated version of the app was released, which is 2.9.1, that resolved the login issue you encountered. Please be sure that you have the latest version installed, which should hopefully improve this experience. If you are still encountering issues, please reach out to support@shiftboard.com so we can assist you further.

Doesn’t work half the time, slow other half

Don’t waste your time… App doesn’t work, it’s just the spinning circle of death. I closed out of the program and reinstalled it and now it’s saying my email is invalid. I went back to using the web based program.

Timbo0822

9 months ago

Response from developer

Hi Timbo0822, Thank you for your rating and feedback. On Nov 12, 2025, an updated version of the app was released, which is 2.9.1, that resolved the login issue you encountered after re-installing the app. Please be sure that you have the latest version installed, which should hopefully improve this experience. If you are still encountering issues, please reach out to support@shiftboard.com so we can assist you further.

Still no improvement

If I could give it zero stars I would. All of the same problems still exist.
Randomly logging you out, not able to modify overtime selections within the app, significant delay in schedule change notifications, if you get them at all, and now the app is not allowing me to log in at all.

The BobDizzle

9 months ago

Response from developer

Hi BobDizzle, Thank you for your rating and feedback. We apologize for the experience you are seeing when attempting to view or volunteer for overtime and would like to connect with you to learn more. Please reach out to support@shiftboard.com so we can assist you further.

Glitches

When opening the calendar it will open to a random day in the middle of the year also while scrolling multiple people the screen isn’t smooth

Mcoble2

10 months ago

Login issues

Constant login issues, won’t work with authenticator app, have to frequently delete the app, wait a week and reload to get it to work again.

06rich

a year ago

Response from developer

Hi 06rich, Thank you for your rating, and we appreciate you taking the time to share your experience when using our app. Our mobile apps have a refresh token, which allows users to remain signed in for up to 30 days at a time before needing to log in again. If your organization uses Multifactor Authentication, they might have restrictions in place much sooner than this for security reasons, and suggest reaching out to them for further insight, as this is managed by the Internal IT Team outside of SchedulePro.

App includes not disclosed “Log you out” feature

This app is good works fine and stuff, one small issue: It seemingly for no reason will just log you out randomly. It is a pain in the rear to have to keep logging back into it, no matter how many times i’ve hit “Keep me signed in” it still manages to find a way to log me out. This is kind of a problem, because i’ve found that i will miss out on overtime shifts because my app wasn’t logged in to recieve the availability notification. Usually it logging me out is at most a weekly occurrence, sometimes day to day. But today, it did it to me twice. TWICE. This has seemingly been an issue for sometime please fix it!

KurtCobainiac

a year ago

Response from developer

Hi KurtCobainiac, Thank you for your rating, and we appreciate you taking the time to share your experience when using our app. Our mobile apps have a refresh token, which allows users to remain signed in for up to 30 days at a time before needing to log in again. If your organization uses Multifactor Authentication, they might have restrictions in place much sooner than this for security reasons, and suggest reaching out to them for further insight, as this is managed by the Internal IT Team outside of SchedulePro.

Keeps logging me out

I’ve selected to stay logged in for 30 days, but I get logged out daily. Very frustrating.

CoryComputerGuy

a year ago

Can’t log in.

Spinning blue circles, that’s it…that’s the review.

Bjk123456789

a year ago

Worthless

Who needs an app that lock you out.

Namenicknicknamed

2 years ago

Can see your schedule. That’s about it.

I can see my schedule but that’s about it. Any time I try to view or volunteer for overtime the app freezes and has to be restarted.

The BobDizzle

2 years ago

Response from developer

Browser version is better

App layout is terrible and confusing, web browser is a much bette layout

JGeh123

2 years ago

Very consistent!

On not letting me log in!

Chris22599

2 years ago

Response from developer

Hi Chris22599, Thank you for your rating and feedback and we are sorry that it has not been the best user experience and would like to make it right. We have made several UI enhancements and added functionality to our app based on the feedback received from our customers and recommend downloading the latest version in hopes the issues encountered previously are addressed.

Auto log out

It auto logged me out last week when I wanted to see my schedule and put in for PTO now I can’t even even login because it says my login blocked when I was able to login before like nothing please fix this issue.

Truth420o

2 years ago

Not Working

I get a message that says “Mobile access has not been enabled for this organization”. I used this app for months with my work and a lot of my coworkers still use the app. Not sure why it’s not working now.

Leviathan

3 years ago

Auto log out

How on earth I can’t log in again after I was auto logged out last week? Can’t even check my schedule til now. Please fix it.

Ciarabeatrizladion@2323

3 years ago

Response from developer

Hi Ciarabeatrizladion@2323, Thank you for your rating and feedback. We have made several enhancements to the app login experience. Please try uninstalling and reinstalling the app to see if that resolves it. If you are still unable to login, please reach out to support@shiftboard.com with as many details as possible so we can assist you further.