Ulta Beauty User Reviews

Customer Experience

Positive experience52.4% of reviews
Neutral4.9% of reviews
Negative experience42.7% of reviews

~ Based on 2,149 written reviews from the US App Store.

What users say

Is Ulta Beauty Safe?

Ulta Beauty: Makeup & Skincare appears safe based on user ratings. AppsHunter Safety Score for Ulta Beauty is 98/100.

This assessment is based on 2,388,690 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.1% of ratings point to a safe experience
1.2% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 2,388,690 App Store ratings for Ulta Beauty.

Is Ulta Beauty Legit?

Ulta Beauty: Makeup & Skincare appears to be a legitimate app. AppsHunter Legitimacy Score for Ulta Beauty is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fix it

Most of the time when I have something favorited, the image goes away and makes it complicated to look through my favorites.

Everything’s is nice

Thank you

Not working app

Cant open the app to make a hair appointment

I don’t wanna have a payment

I want to pay for my order completely, but you’ve placed me on a payment plan and I don’t know how to go back to correct it

Look & feel Pretty!

If I look good , I will feel good! I love makeup & this store has so many great options! They always have specials going on too. Makeup is expensive but if I’m going to put it on my face, it has to be good quality.

App is awful now

Ever since you changed the app a couple years ago it’s slower, glitchy and can’t see all the possible reward amounts beyond a few tiers which is likely intentional so people don’t see that if they save more and spend more and wait a bit longer they can get more rewards.. that I really don’t like it seems deceptive.. Also, HATE the marketplace add on, need filters so I don’t have to see all that nonsense
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More uniform texture without imperfections.

[I received this product in exchange for my honest review] The BHA exfoliating tonic is excellent for your skin with acne, it helps you improve the texture, I like it too much it is a product that leaves the skin softer, cleaner and with a more uniform texture. Also because it is a product that exfoliates without leaving any too aggressive feeling and helps keep the pores with a cleaner appearance on the face of the skin, after using it my skin feels fresh and soft. The product has a soft and pleasant smell without any fragrance is not a strong aroma, it is not unpleasant at all, its smell disappears at the time of application. The availability of the product is good and easy to find in stores or online. I think it’s a very good option to incorporate an exfoliant into your skin care routine.
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This store is Fabulous

I just love all the products in this store in Springfield PA and the employees are all so friendly and helpful too.

App not working

I have tried to refresh the app for a few days without any luck. I will delete and reinstall.

Problems with payment

I couldn’t use my rewards card as the payment wouldn’t update. I’m losing out on points because of it

Especial

Todo perfecto

Ulta

Now I can get my makeup faster and it’s the best get Ulta ❤️🩷👍

Farmington staff is awesome

I made an appointment for a wax and tint of my brows, they were able to get me in the same day ❤️. Sarah was amazing, friendly and was a complete doll ! She shared lots of information about products with me . I will totally be going back to Sarah ❤️

Finding items

Whenever I need something, Ulta has what no one else has ❤️❤️

Products

My products that I use are beautiful and it works very nice on my skin

Shop Big

I’m very happy to be a member of ultra they have everything I need in the store, even getting my hair done to all of my make up. And so much more

My experience

I have had no problems with the Ulta store I love the products

can’t log in

can’t log in through the app. i keep trying; uninstalled and reinstalled, cleared my browser history/cache/cookies, switched default browsers, switched from mobile to desktop website, absolutely nothing is working. i can’t even report a problem with the app because i can’t log in. no matter what i get “connection not secure” and “safari couldn’t load because too many redirects occurred.” it has nothing to do with me not knowing my login info, i have that and can log in fine on my laptop and through my ios browser. it’s only the app. tried looking it up and it looks like i’m not the only one with this problem. too bad because i wanted to switch from sephora; guess that’s not happening now!
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Double check your points!!

For the third year in a row, my birthday points were not included in the diamond appreciation event. And the process to correct it is ridiculous.

Terrible chat

I waited over 10 mins after connecting to a love agent and she never replied. I even asked if she was there?