Terrible
Response from developer
Hello, Thank you for your message. We are sorry to hear that the APP connection disconnects when you move more than 10 feet away from the device. We sincerely apologize for the inconvenience this has caused. To help us investigate and resolve this issue more effectively, we kindly ask you to contact us directly at support@ultimea.com. Our technical support team will be happy to assist you and work with you toward a solution. Regarding the EQ modes, there are normally subtle differences between the various presets, each designed to emphasize different aspects of the audio experience. However, if the preset modes do not provide the sound profile you are looking for, we recommend using the Custom EQ feature to manually adjust the settings according to your personal preferences. This will allow you to achieve the sound quality and listening experience that best suits your needs. If you have any further questions or require additional assistance, please feel free to contact us at support@ultimea.com at any time.
Mr giri
Missing options on app
BASS VOLUME
MID RANGE VOLUME
TREBLE VOLUME
AND
SURROUND VOLUME
4 Basic needed volume ajustement to be one hot APP
Update
Response from developer
Hello, Thank you for your message. You can currently control the device using the slider or the “+” and “–” buttons. To use the slider, please toggle the switch at the far right. More details please kindly check the link below: https://support.ultimea.com/hc/en-us/articles/50806847551385-How-can-I-adjust-the-volume-more-precisely-in-the-Ultimea-App We will forward your suggestion to our design team. If you have any questions, feel free to contact us at any time. Have a nice day!
Okay but faulty
Response from developer
Thank you for your feedback. We’re sorry for the inconvenience you’ve experienced and would be happy to help resolve the issue. Please contact us via our official support email at support@ultimea.com, and our team will be glad to assist you.
