Excellent Customer Service
Purchased an ULTIMEA surround sound system and wasnβt happy with it. Spoke with customer service and they were able to upgrade my unit. I went with Poseidon surround sound system. Very happy with the overall product and the app is very useful. 5/5
Awesome sound
I own the Poseidon M 60 and it provides awesome sound for my room whether Iβm listening to music or movies. My only suggestion is if they can make the customizable EQ compatible with voiceover and talk back screen bigger as a blind user I often depend on someone sided to help me fix the customizable EQ.
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Forced to register to access own device
Used to be you could use the app without registering. Thatβs no longer the case. So more data harvesting and privacy invasions just to use something you have bought already.
Issues
I updated the app. My account got deleted. Give zero stars if I could
Terrible
Donβt bother with the app. Had a hard time getting it to connect to the Poseidon D70. I had to be inches away from it. Once it does connect the first time you canβt use the app to control the system because it βfails to connect β sitting 10 feet away. All of the βdefault β settings for movies music sports are all the same. Use the remote
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