UltraConnect User Reviews

Top reviews

App not working

Was working well for a while now stating unable to connect

Slow and clunky

Requires an update!!

App not working

Please update your website the app is not working properly on iPhone , it’s doing nothing

Mr

App does not open on iphone15 have tried to report issue and cannot do that either

Push notifications stopped working

This use to send push notifications if enabled for arm/disarm/alarm triggered/etc. The only push notification I get is system check at midnight. The only way I get notified when my alarm goes off is when my neighbour calls me and lets me know.

Not working on latest iOS

App keeps crashing on iOS17. High time to update it

Not working

Having issues get into my app after getting a new phone.
And I have no way of contacting ultraconnect

Notifications no longer work

What’s the point when I no longer get notifications if my home is broken into? Since iphone update the notifications no longer work. I have seen other people with this issue a year ago!

not always functioning

As apple are updating OS versions I see that ultra connect are 6 years behind
I’m find that the newest OS does allow always to connect to the site especially when the alarm is calling a mobile .

Blank screen

I can no longer receive push notifications and when going into the app it’s just blank. Impossible to find where to get support?!

Update?

SURELY ITS TIME FOR AN UPDATE FOR THIS APP.....ITS SO SLOW AND CHUNKY

App doesn’t open

App doesn’t open anymore

No notifications

It seems the app needs to be updated.. have checked all notifications, redownloaded the app but still get no notifications on iPhone XR running ios14.3

Doesn’t work with iOS 14.2

Please update or advise which other app to use. App closes immediately on open

App doesn’t seem to work on iOS 14

App is present, but closes immediately. Unuseable.

Notification for alarm is too low

Love the system, but can we please have a louder notification for when alarm goes off? I can only get the sound that is the same as an email coming through.no way I will hear it during the bight. . please update!🤞

Slow

This app is simple and it works. The big issue is the lag in loading / connecting (very slow to respond). This app definitely could do with a little more polish and a refresh. It is a good app

Lost fingerprint authentication

Please bring back fingerprint authentication!!! It’s so inconvenient having to enter the code to disarm especially in the public space

Notification sound too soft

The app works fine for my needs, I can turn my alarm system on or off remotely and view its status however I would like to be able to choose the notification sound as the default sound is soft and unnoticeable. It would be great if you can incorporate that in an update.

Needs IPhone X update

Stopped getting notifications when turning alarm on and off when I updated the iOS 13
some months ago ... still hoping the app will be updated some time soon !!