Unchaind Reviews: Is It Legit?

Customer Experience

Positive experience58.0% of reviews
Neutral3.9% of reviews
Negative experience38.1% of reviews

~ Based on 797 written reviews from the US App Store.

What users say about Unchaind

Is Unchaind Safe?

Unchaind: Overcome Lust appears safe based on user ratings. AppsHunter Safety Score for Unchaind is 97/100.

This assessment is based on 42,809 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.6% of ratings point to a safe experience
1.8% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 42,528 App Store ratings for Unchaind.

Is Unchaind Legit?

Unchaind: Overcome Lust appears to be a legitimate app. AppsHunter Legitimacy Score for Unchaind is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Disappointed

In a world where everything is costly, you would think that a faith based app that’s supposed to help people overcome lust would be completely free (with an option to donate to support this team) or at MOST have an amazing free option with some set add on that is for a small amount. This was so incredibly disappointing. You answer several personal questions, make “pledges” to change, and right as you’re about to start your streak, you find out that everything is behind an extremely unreasonable paywall.

Not only that! But they actually try to make you THANKFUL that they’re not offering you a discount when you exit the costly options and guilt you by telling you that you won’t “remember” the cost after looking back when you’ve beat your addiction. This is extremely disappointing, especially for an app with this purpose and with a supposedly Christian team (or at least message).
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Response from developer

Hi there, Thank you for being direct about this. We hear you, and your frustration makes sense. The cost is real, and we don't take lightly that it's a barrier for some people who need help. Here's where we land: we're a small team, and the subscription is what lets us keep building, fixing bugs, and improving the app. We can't sustain it on donations alone. That said, your point about how we frame things matters. We never want to make someone feel guilty for their financial reality or patronize them about what they'll remember later. That's on us. If cost is keeping you from trying Unchaind, we'd like to help. Reach out to unchaind@rocapine.com and let's talk about what might work. The Unchaind Team

Pessimo

Eles prometem te ajudar, mas no final o app tem que pagar. Decepcionante.

Response from developer

Hi marechou, Entendemos a frustração. Somos um time pequeno dedicado a construir a experiência mais eficaz possível, e a assinatura é o que sustenta isso e nos permite melhorar continuamente. Sabemos que o custo é uma barreira real para algumas pessoas. Se você gostaria de conversar sobre isso, estamos aqui: unchaind@rocapine.com. The Unchaind Team

FECHA TODA HORA

A IDEIA DO APP É MUITO BOA E TEM ME AJUDA MUITO. PORÉM FICA DIFÍCIL UTILIZAR JÁ QUE ELE FECHA O TEMPO TODO!!! JÁ FIZ DE TUDO PRA RESOLVER E NÃO ADIANTA.

Response from developer

Hi obichogrilo, Obrigado por nos contar isso, e desculpa pela frustração. A gente vê que você já tentou de tudo pra resolver, e isso importa pra gente saber. Esse travamento que tá acontecendo é algo que a gente tá investigando com seriedade. Se você conseguir descrever quando isso acontece (tipo, ao abrir o app, durante um check-in, ou em uma tela específica), a gente quer saber os detalhes pra corrigir isso. Você pode mandar uma mensagem pra unchaind@rocapine.com com esses detalhes e qualquer screenshot se tiver, e a gente acompanha com você de perto. All the best, The Unchaind Team

Aplicativo sensacional

Ótima app espero que me ajudei e ajude muito mais pessoas

Response from developer

Obrigado, Greysinnnn. Fico feliz em saber que Unchaind está ajudando. Estamos aqui para apoiar você em cada passo. The Unchaind Team

Não consigo abrir

O app simplesmente fecha enquanto estou respondendo o quiz, só estou dando nota 1 por isso, podem me ajudar por favor!

Response from developer

Hi Luiz, Obrigado por nos avisar, e desculpe pela frustração. Um crash durante o quiz é exatamente o tipo de coisa que queremos resolver. Para ajudarmos melhor: isso acontece toda vez que você tenta responder, ou só em certas perguntas? E qual é o seu dispositivo e versão do iOS ou Android? Assim que tivermos mais detalhes, a gente investiga e volta para você. Bem à toi, The Unchaind Team

Está me ajudando bastante

Muito bom mesmo

Response from developer

Oi Joseph, Muito obrigado pela avaliação. Fico feliz que Unchaind está ajudando você nessa jornada. The Unchaind Team

Muito bom

Muito bom

Response from developer

Muito obrigado, Daniel. Fico feliz que Unchaind está ajudando você nessa jornada. The Unchaind Team

Won’t let you cancel subscription

I think this app is awesome for what it says it’s trying to do, and it really helps to use it and talk to people who are going through the same thing, but I couldn’t keep paying for it because I have other expenses to worry about. However when I went to try and find how to cancel the subscription there is no easy way through the app, you could go to their help page but it doesn’t actually send the email to you. I have also emailed them with no word back on how to fix this issue
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Response from developer

Hi Connor, Thanks for reaching out, and sorry we didn't get back to you sooner. That's on us. We aren't able to cancel subscriptions from our end, but we can help you do it directly. If you subscribed through the App Store, you'll manage and cancel it there in your account settings. If it was through Google Play, that's where you'll find it too. If those don't work or you're stuck, please email us at unchaind@rocapine.com with a quick note and we'll walk you through it or sort it out for you. Your access stays active until the end of your current billing period either way. We're glad the app and the community have helped, and we appreciate you being honest about where things are. Take care. The Unchaind Team

Don’t let you cancel subscription

I bought it and never used it, I tried to cancel it but there was a whole week when I was trying to cancel my subscription where I couldn’t even get into the app cause it kicked me out every time. By the time it was fixed I was charged another $40 (for something I never used). I have reached out multiple times receiving no response. Their link to the subscription portal doesn’t work, and it doesn’t send an email when it says it will. They sent no receipt and I have no way of knowing where I originally purchased this. It’s not in any of my email history or any app history. They’re just draining my bank account.
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Excepcional!

Uma excelente ferramenta!

Response from developer

Uma excelente ferramenta! Obrigado por essas palavras. É um privilégio estar ao seu lado nessa jornada. Bem a ti, The Unchaind Team

This app sucks

I put this app on my phone because I was tired of getting all the sleepy ads and it said I could block them with this app so I did it. As soon as it charged me the $7.99 for the week, because I wanted to try it out to see if it worked the app froze and never worked. No biggie right? Wrong? I could not cancel. I left at least 4 emails with a random email at the very bottom of there webpage. Not one response ever. Then I deleted the app and downloaded it again still frozen. I finally after about 3 weeks of being charged for this POS app it finally unfroze so I went to cancel and it didn’t have an option to cancel so I left a comment with the very small and hard to see customer support button and I have left 3 messages so far with not one response. Delete this app. If you ever have any problems good luck trying to resolve it through them. Negative 5 stars.
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Never lust

Stop gooning

Vamos

10 estrlas

Response from developer

Gracias por las 5 estrellas. Nos alegra mucho saber que Unchaind te está ayudando. Seguimos trabajando para hacer la app mejor cada día. The Unchaind Team

Bom

Ótimo

Response from developer

Obrigado, Willian. Fico feliz em saber que Unchaind está ajudando você. Bem à toi, The Unchaind Team

Has an option on your denomination!

I’m excited to take my first step on overcoming temptation!

Thanks

Give it a try it’s amazing and helps you a lot

The reviews aren’t trustworthy

They get you to answer all sorts of questions to make you vulnerable, then they say they’ll help you and not to worry, then they ask you to leave a review and take you to the review page, then they tell you to pay them. At a minimum, it’s $160 per year. If they stated that it was a paid service before forcing reviews I’d be all for it. But for a Christian app to influence positive reviews from non costumers, means they don’t hold to Christian values of honesty and I will not support them.
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Péssimo fecha no quiz

App não deixa eu nem terminar o quiz e já fecha. Ele crasha sem nem fazer nada. Já reinstalei e nada.

Response from developer

Hi MonkBala, Obrigado por reportar isso. Desculpa pela frustração. Ficamos preocupados que o quiz está crashando, e vemos que você já tentou reinstalar, o que mostra seu empenho em resolver. Poderia nos ajudar com alguns detalhes rápidos: em qual ponto exato o app fecha (logo no começo, no meio, ou perto do final)? E qual é o seu dispositivo e versão do iOS ou Android? Com isso conseguimos investigar o que está acontecendo. Enquanto isso, se o app continuar fechando, entre em contato com a gente direto em unchaind@rocapine.com com esses detalhes e uma screenshot se tiver, que a gente resolve com você. The Unchaind Team

Não abre

O app simplesmente inicia e depois se fecha sozinho impossibilitando de usar

Response from developer

Oi jagunço879, Desculpe pelo incômodo. Entendemos como é frustrante quando o app fecha sozinho logo após abrir. Para ajudarmos, precisamos de algumas informações. Qual é o seu dispositivo (iPhone ou Android) e qual versão do sistema operacional está usando? O app fecha imediatamente após você tocá-lo para abrir, ou consegue entrar alguns segundos antes? Já tentou desinstalá-lo e instalá-lo novamente? Nos compartilhe esses detalhes e investigaremos isso com você. The Unchaind Team

You should be ashamed

Absolute money graph