UniBank Mobile Banking User Reviews

Top reviews

Unibank hasn’t been great so far

I love Citizens Bank because I wanted a small town Bankfield and all I’m getting is the same runaround I got at Citizens Except it’s worse. They block every international debit card transaction, their app is limited and their customer service is awful on the phone and was basically like go f yourself. I guess I have to search for a new bank
Show more

Excelente

Es muy fácil de usar

Service with a Smile!

Everyone knows me by name when I walk in the door—always greeted with a warm smile. I trust Unibank with my banking needs and can't imagine going with anyone else!

So easy to use

One of the easiest and most convenient apps I’ve ever used. Very happy with Unibank.

Can’t manage cards

The app has never let me access the manage cards section. It always says “not available at this time check back later”. Incredibly inconvenient when my card has been locked due to a suspected fraudulent charge thy WAS in fact me. No way to unlock until customer service opens.

Very Responsive

UniBank in Uxbridge has been my bank for over 20 years. Every single interaction, when in the bank, or on the phone has always been a positive experience. They are always on top of any fraud, and they do free notary services. We also have a car loan with them. They are excellent at customer service in the bank or on the phone.
Show more

Zero stars…

…was not an option. Decent front end, backend fails regularly over multiple years — nearly a decade.

My new back

At age 91 this is definitely my life back only 1/4 of a mile from my house. Best movie I ever made. Thank you for your services would never be enough as a Korean and Vietnam veteran. I thank you for your service services. I got your back.

Simply the best

Unibank is what every bank should be. Everyone I deal with at Unibank shows me that they care. If all banks operated with the ethical standards and care for their clients and the communities they serve that Unibank practices, our country and the whole world would be a better place.

VERY GOOD BANK

Nice bank for welcome bonus

Carolyn/checking dept

An amazing guide who walked me through making an account change. Thank you very much! gail dimarco

Clark James Bishop

Fantastic communication, and always available to answer questions.

Unbelievable

Doesn’t matter if I’ve been backing with them for five or 50 years, literally nothing has changed with their app. I still cannot view my full account number and no matter what I try. It is incredibly frustrating and customer service is typically incompetent to help. Do better, I trust you fools with my money.
Show more

TRANSFERS

Soooo easy to do!

Long time customer, will never leave.

I have been a very long time customer and have no regrets becoming a customer. They have always been great to work with, whether it was various loans or mortgages. Great having Unibank support.

Love Unibank website.

Website very easy to navigate!

Works great ! Great local bank with community support !

Great local bank, leadership TRULY CARES ABOUT THE LOCAL COMMUNITY. 21st Century Banking with timeless local care and values at its core.

UniBank electronic banking

Quality operation.

Statement download process crash

When trying to download my monthly statement…after I view the statement, the iPad app crashes when I tap the download button.

Superior service

Always professional, courteous and helpful.