BEWARE
I made a deposit today and was unable to play —— i received an error on the app, indicating geolocation was outside PA, and since I’m at home IN PA, I reached out via chat to customer service…..I was told I needed to upload a copy of pics of my debit card, a pic of my license, a pic of me holding my debit card next to my face and a pick of a utility or phone bill ——keep in mind my deposit was successful with no issues with them TAKING my money…and again…I’m AT HOME IN PA. All items requested, were sent to Unibet as requested within minutes (they even required an entire PDF of my phone bill because the won’t accept a screenshot), but customer service advised I should still allow 72 hours for review of my documents. This is pretty crazy so BEWARE, stay away! BET MBM, Borgata, DraftKings or FanDuel have NEVER taken my $ and then not allowed play….again deposit went through fine, all proof of identity has been uploaded (and again I live in PA so not sure why I had to send all this proof AFTER making a deposit).
Waiting for pending deposit to show cleared so that I can dispute charge - this truly appears to be a shady business practice.
Waiting for pending deposit to show cleared so that I can dispute charge - this truly appears to be a shady business practice.
Show more
Response from developer
Thank you for your feedback. We apologize for your experience and want to ensure you that we are committed to providing a fair and regulated gaming experience which includes the following: -We use trusted game providers, to ensure that our games are fair for all players -Our games use random number generators (RNG) to ensure your odds match payouts of land-based casinos If you have any further questions, please reach out to one of our Player Experience Specialists via: Phone: 1-877-286-5303 (8am - 11pm, 7 days a week) Email: Support@pa.unibet.com or by using the live chat feature available on our support page.
Impossible to Withdraw
This site is the worst when it comes to withdrawing money. Every withdrawal method I attempted mysteriously didn’t work, and when I reached out to customer support they would tell me the issue wasn’t with them, and it was an issue with each individual withdrawal method. Doesn’t make any sense to me. The only option I had to get the money I won was to wait 10-14 days for a check to come in the mail or 10-14 days for a Play+ card to arrive in the mail. It’s interesting that there’s NO issues when it comes to making deposits, but withdrawing money is next to impossible. Won’t use this site again.
Show more
Disappointed
I stopped using unibet because I thought my phone was too old for it to work properly. Eventually I got a new phone and I just started using the app again. So far some slots don’t work, the sports betting page isn’t loading and the site just isn’t up to par with other apps. I got a $10 bonus and you can’t keep the winnings until you play 20xs through. you have to spend $200 before you can keep anything. Well I was doing pretty good but as soon as I was getting close to the $200 I started loosing. I lost just about all my profit from the promotion. I was left with under $5. be careful you dont waste your money on these wasteful promotions. You think “I just lost $60 in 10 minutes, and I didn’t get any bonus spins. There is no way I’ll lose my last $20 without getting a bonus spin.” 5 mins later you spent all your money and you lost on 13 of your last 15 spins. You look back to see how much you won with the last $20 and it’s only .36 cents
Show more
The worst app EVER!!!!
If I could have given this app a negative amount of stars it would have been negative 200 starts!!! They pull you in by offering you a deposit match then take all your money! I deposited $100 so they gave me $100 match and a $10 welcome bonus. I blew through $210 and didn’t win at all!!! And I couldn’t even cash out my $100 when I realized they were only going to take my money! Absolutely ridiculous and will NEVER deposit another dime to this app!!!!! And I will spread the word so nobody else deposits a dime either! Wast of money!!!!!
Show more
I Love unibet
This app is amazing you win some and you lose some but overall I enjoy this app better than fanduel and draftking, customer service reps are very nice never hard to get through to them if you have any questions or concerns
