Union Bank & Trust Mobile User Reviews

Name: Union Bank & Trust Mobile
Rating: 4.9 (20119 reviews)

Union Bank & Trust Mobile

Union Bank and Trust

💰 Finance

Customer Experience

Positive experience74.4% of reviews

Neutral3.3% of reviews

Negative experience22.3% of reviews

~ Based on 121 written reviews from the US App Store.

What users say

Summarized from real user reviews of Union Bank & Trust Mobile. Based on 20K reviews and a 4.9/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

👍Easy to use
🚀Simplified life management
🔒Secure account access
💡Helpful for users with memory issues

Negative things

🐛Inconsistent performance and reliability
🚨Inaccurate transaction reporting
🚨Inconvenient feature removals
🚨Slow and unresponsive app

Is Union Bank & Trust Mobile Safe?

Union Bank & Trust Mobile appears safe based on user ratings. AppsHunter Safety Score for Union Bank & Trust Mobile is 98/100.

This assessment is based on 20,119 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.0% of ratings point to a safe experience

1.1% of ratings suggest some concerns

0.8% of ratings point to a risky experience

~ Based on 20,119 App Store ratings for Union Bank & Trust Mobile.

Is Union Bank & Trust Mobile Legit?

Union Bank & Trust Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Union Bank & Trust Mobile is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

New version

There’s a huge lag between purchases and purchase dates and when my money is available and when it’s not. It lets me think I have money when I don’t, just cause purchases haven’t gone through. So I think the live transfer display needs to be more accurate and accounting needs to be faster.

Kiwiiiii.1

a month ago

Response from developer

Thank you for the feedback. There are now two balances. Current Balance is the most up to date balance and take into account all pending activity. Available is what is actually available to you for use and take into account all pending activity except paper check deposits. You may be seeing a negative Available balance if you deposited a check on the same day. Paper check funds are available to you on the next business day for use. This update will enable us to allow for real-time payments in the future. If you want more explanantion of the new features, you can visit www.ubt.com/go/mobile-app. We will pass along your feedback about saving your login info, but we should also mention that Touch ID and Face ID are also newly available with this update.

Great app

The app is great

Skrambledeggs

a month ago

Bank app

This is an amazing app it allows me to look at my funds on my phone which is very useful

Cole_—-

3 months ago

Great for UNL

This app is great for UNL students, especially with the sign-up bonus! The savings accounts are lacking quite a bit after graduation, but I really like their current 12-month promotional “Money Market Account” that has an interest rate of 3.45%, which is the highest for non-CD accounts.

I’ll likely be looking elsewhere for a long-term high-yield savings account, but otherwise this bank is solid for college.

Snorth_

3 months ago

Slow

Extremely slow when loading transactions or account balances.

Hjrk129

4 months ago

App Issues

The app is alright for checking balances and transferring money, but other functions there seems to be a major hiccup. Whenever I try to use the Zelle function, the page rarely populates. This happens on both mobile and desktop. I moved around to different MiFis and tried a hardline connection to try and eliminate network issues, but I can rarely get the Zelle page to populate; it just displays a blank page. Also I keep reading on the QR function to find other Zelle users and I’m not seeing anywhere to utilize those codes. Can someone point me in the right direction?

CG11X01

4 months ago

Easy

Works great for us, easy to make changes and review accounts !!
Wish all apps were this user friendly .

Al & Tara

5 months ago

The app is always down

The app has issues almost every week and becomes inaccessible. Really frustrating.

korpo sawo

6 months ago

Bad

App down for six hours, no customer support

Skylordafk

6 months ago

Ubt moblile

This is the worst banking institution ever. I have been locked out of my account for three weeks. I have no idea how much money has gone negative, and I don’t know what to do.

AllyCat Snicklefritzer

8 months ago

Simple App

Works great for me

D … O

8 months ago

Love it

Always works right

HoodRichCEO

8 months ago

Mobile app

This app is good, just wish it was easier to make a payment and information was saved so it was quicker and easier.

Ccougar72

9 months ago

Easy to navigate

It’s easy too navigate the app.

annoyed1976

10 months ago

Review

Love the new update

Madison.judene

10 months ago

App

Like having control and information at my fingertips

Gma JHE

a year ago

Easy

So easy to use. Super fast. Chat could be fixed to limit the screen size. But otherwise great.

Sjlangry bird

a year ago

Love app

It works all the time. Great for keeping track of things

PLCTommy

a year ago

Works Great!!

Very easy to use!!

Lvcookin

a year ago

Zelle

Zelle app has lot of problems, app crashes when we open directly, when we tried a payment it went on hold and asked to contact customer support but unable to reach customer support. Totally disappointed

Venkat Suman M