要求退款
Response from developer
您好！感谢您抽出时间向我们提供反馈。对于给您带来的任何不便，我们深表歉意。很遗憾，由于所有交易均由 Apple 处理，我们无法直接管理您的帐户或处理退款。非常感谢您的理解。如需退款方面的帮助，请联系 Apple 支持。感谢您的耐心等待，如有任何其他需要我们帮助的地方，请随时告知。此致， Universal Remote • TV Control Support Team
根本就没有免费试用
Response from developer
您好！感谢您的反馈。很抱歉您的体验未能达到预期。该应用可免费下载和安装。订阅价格、试用和续订条款将显示在 App Store 购买确认页面上。只有在您确认购买后才会产生费用。对于给您带来的不便，我们深表歉意，但很遗憾，由于所有交易均由 Apple 处理，我们无法直接管理您的帐户或处理退款。非常感谢您的理解。如需退款方面的帮助，请联系 Apple 支持。感谢您的耐心等待，如有任何其他需要我们帮助的地方，请随时告知。此致， Universal Remote • TV Control Support Team
Bad app
Response from developer
Hello there! Thanks for donating your time to write the feedback. We're sorry to hear that you were disappointed with the app. Our app offers a subscription for users who prefer the convenience of controlling their TV from their phone instead of using a physical remote. We understand that this may not be the right choice for everyone, and we appreciate you sharing your opinion. If there is a specific issue you experienced or if you have suggestions on how we can improve, please contact us. We'd be happy to help. Kind regards, Universal Remote • TV Control Support Team
Review
Until I stopped being asked every time I open the app
Response from developer
Hello there! Thanks for donating your time to write the feedback. We’re sorry the review prompt has been appearing so often. That’s understandably frustrating, and it’s not the experience we want for our users. We appreciate you taking the time to let us know. Your feedback has been shared with our team, and we’ll review how often the rating request is shown to make it less intrusive. Thank you for giving the app a try, and we hope we’ll have the chance to provide a better experience in the future. Kind regards, Universal Remote • TV Control Support Team
