Universal Remote・TV Control User Reviews

What users say

Top reviews

Pessimo

Além de ser totalmente pago não presta

It works

I had my doubts but so far so good! Thank you!

一下载就扣了58!

一下载就扣了58!自动扣,不需任何登陆!太黑了!举报

欺骗消费者

那你现在回复我的意思就是说你们有三天试用期然后是我自己没有看到还是怎么样呢点进去直接让我先付钱然后才能使用我付钱之后他反而不能用然后现在你们对我的这个会员权限有问题呢

Response from developer

尊敬的用户!感谢您抽出时间提供反馈。很遗憾,我们无法保证我们的应用程序与所有设备型号兼容。不过,我们提供 3 天免费试用期,让您体验我们的高级功能并测试与您的设备的兼容性。如果您在试用期内取消订阅,我们将不会收取任何费用,因此您无需承担任何风险。要取消订阅,请先前往您的个人资料或帐户设置。在那里,找到【订阅】,从列表中选择我们的应用程序,然后选择【取消订阅】。如需更详细的说明,您还可以访问 Apple 的官方支持页面。如果您遇到任何问题或需要进一步的帮助,请随时联系我们的支持团队:support@tvremote-smart.app。我们竭诚为您服务。此致, Universal Remote • TV Control Support Team

无故扣费

这软件千万别用 卸了还在一直扣付 而且没用提示扣付 苹果也不帮忙追回

Response from developer

您好!感谢您抽出时间提交反馈。我们的应用提供免费试用订阅,并提供完整的订阅信息。我们绝不会在未经用户同意的情况下发起任何订阅——未经授权的订阅是不可能的。您的订阅(即使是3天的免费试用)也会自动续订,直到您取消为止。删除应用不会取消您的订阅,也不会停止付款。为避免被收费,您必须在每次续订日期前至少一天取消订阅(即,在免费试用或其他订阅计划结束前24小时)。如果您在免费试用或其他订阅计划结束前24小时内取消订阅,根据App Store政策,您仍将被收取下一个订阅周期的费用。此信息已在我们的App Store预览页面上明确说明。为了尽快解决此问题,请通过电子邮件联系我们的支持团队:support@tvremote-smart.app,并提供详细信息。我们理解这可能会给您带来不便,并将致力于高效地解决此类问题。此致, Universal Remote • TV Control Support Team

垃圾应用,不能用还扣钱

莫名奇妙的扣了费

Response from developer

您好!对于您遇到的不便,我们深表歉意。得知您遭遇意外费用,我们感到非常遗憾。为了尽快解决此问题,请通过电子邮件 support@tvremote-smart.app 联系我们的支持团队,并详细说明情况。我们理解这会给您带来困扰,并将竭力高效地解决此类问题。此致,敬礼! Universal Remote • TV Control Support Team

退款

请您麻烦退款

Response from developer

您好!感谢您联系我们。关于您的退款请求,我们理解这种情况会令您失望。很遗憾,由于订阅服务由 Apple 处理,我们无法直接协助您办理退款。我们建议您再次联系 Apple 支持,他们或许能够提供更多选择或解释其退款政策。此致, Universal Remote • TV Control Support Team

破玩意

根本没用,纯属骗人,怎么能上架的呢?

Response from developer

尊敬的顾客,感谢您花时间告诉我们您的体验。 我们想了解您反馈的详细信息。 请发送消息至我们的电子邮件地址support@tvremote-smart.app ,我们将尽快为您提供帮助。 感谢,并有一个愉快的一天, Universal Remote • TV Control Support Team

Paying for a tv app?

Shouldn’t have to pay for an emergency thing like this there’s no other reason to use this apart from emergency’s and you have to pay?

Response from developer

Hi there! Thank you for taking the time to provide us with a feedback. We understand your concern. The subscription is intended for users who prefer the convenience of using their phone as a universal TV remote instead of a physical remote. We realize that some people only need it in occasional situations, and we appreciate your perspective. Your feedback is valuable and will be shared with our development team as they consider future improvements and pricing options. Best regards, Universal Remote • TV Control Support Team

垃圾软件

还没看清就自动扣款不要选这软件连客服都没有垃圾软件

Response from developer

您好!感谢您抽出时间撰写反馈。我们的应用提供免费试用订阅,并提供完整的订阅信息。未经用户同意,我们绝不会发起任何订阅——未经授权发起订阅是不可能的。您的订阅(即使是 3 天免费试用)也会自动续订,直到您取消为止。为避免被收费,您必须在每次续订日期前至少一天取消订阅(即,在免费试用或其他订阅计划结束前 24 小时)。如果您在免费试用或其他订阅计划结束前 24 小时内取消订阅,根据 App Store 的政策,您仍将被收取下一个订阅周期的费用。此信息已在我们的 App Store 预览页面上明确说明。为了尽快解决此问题,请通过电子邮件 support@tvremote-smart.app 联系我们的支持团队,并详细说明情况。我们理解这可能会给您带来不便,并将致力于高效地解决此类问题。此致, Universal Remote • TV Control Support Team

垃圾软件恶意扣费

垃圾流氓软件,恶意扣费,每天投诉一次,一直下架位置

Response from developer

您好!感谢您抽出时间撰写反馈。我们的应用提供免费试用订阅,并提供完整的订阅信息。未经用户同意,我们不会启动任何订阅——未经授权不可能启动订阅。您的订阅(即使是 3 天免费试用)也会自动续订,直至您取消。为避免被收费,您必须在每次续订日期前至少一天取消订阅(即在免费试用期或其他订阅计划结束前 24 小时)。如果您在免费试用期或其他订阅计划结束前 24 小时内取消订阅,根据 App Store 的规定,您仍将被收取下一个订阅周期的费用。此信息已在我们的 App Store 预览页面上明确说明。此致, Universal Remote • TV Control Support Team

大骗子,下载就扣费58元,

下载就扣费58元,58元一周,大骗子

Response from developer

您好!感谢您抽出时间撰写反馈。我们的应用提供免费试用订阅,并提供完整的订阅信息。未经用户同意,我们不会启动任何订阅——未经授权不可能启动订阅。您的订阅(即使是 3 天免费试用)也会自动续订,直至您取消。为避免被收费,您必须在每次续订日期前至少一天取消订阅(即在免费试用期或其他订阅计划结束前 24 小时)。如果您在免费试用期或其他订阅计划结束前 24 小时内取消订阅,根据 App Store 的规定,您仍将被收取下一个订阅周期的费用。此信息已在我们的 App Store 预览页面上明确说明。此致, Universal Remote • TV Control Support Team

Smart TV Remote

Very easy to setup!

greedy and money hungry

i downloaded this bc i lost my tv remote literally right now and it's 4 am i just wanna throw some tv on. jokes on me i have to pay 8 dollars a month to use a tv remote... what a joke.

Universal Remote

It is easy to connect and use and a must investment to have. I love it!! 👌

Response from developer

Hello Absolutely incredible! Thank you for leaving such a positive review of our mobile app. We're thrilled to hear that you're satisfied with your experience. Your feedback is incredibly valuable to us, and we're so grateful for your support. We look forward to continuing to provide you with the best service possible. Best regards, Universal Remote • TV Control Support Team

Un Cuinique

Un Cuinique

刚下载就被扣钱

刚下载就被扣钱 啥也没干就被扣钱 申请退款还不通过。退款好吗。用不上。

Response from developer

您好!感谢您抽出时间撰写反馈。对于给您带来的任何不便,我们深表歉意。很遗憾,由于所有交易均由 Apple 处理,我们无法直接管理您的帐户或处理退款。非常感谢您的理解。如需退款方面的帮助,请联系 Apple 支持。感谢您的耐心等待,如有任何其他需要我们帮助的地方,请随时告知。此致, Universal Remote • TV Control Support Team

Quick download

Didn’t realize we were out of batteries and my kids were losing their minds!! So glad this got downloaded and working within 2 minutes!!!

Response from developer

Hello Ash880711!  Thank you for leaving such a positive review of our mobile app. We're thrilled to hear that you're satisfied with your experience. Your feedback is incredibly valuable to us, and we're so grateful for your support. We look forward to continuing to provide you with the best service possible. Best regards, Universal Remote • TV Control Support Team

péssimo

muito ruim

Response from developer

Olá! Agradecemos por dedicar seu tempo para escrever este feedback. Sua opinião é muito importante para nós, pois buscamos melhorias constantes. Solicitamos gentilmente que nos forneça mais informações sobre o que especificamente causou sua insatisfação. Seu feedback detalhado será extremamente útil em nossos esforços. Atenciosamente, Universal Remote • TV Control Support Team

Connecting

I just finished my connecting so havent used yet