Uno buses User Reviews

Uno buses
Uno buses
Rise Digital Media Limited

Customer Experience

Positive experience21.9% of reviews
Neutral4.7% of reviews
Negative experience73.4% of reviews

~ Based on 64 written reviews from the US App Store.

What users say

Is Uno buses Safe?

Uno buses appears safe based on user ratings. AppsHunter Safety Score for Uno buses is 91/100.

This assessment is based on 109 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.4% of ratings point to a safe experience
5.4% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 92 App Store ratings for Uno buses.

Is Uno buses Legit?

Uno buses appears to be a legitimate app. AppsHunter Legitimacy Score for Uno buses is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

New update

This new update is so confusing and not cool. Why change the former overlay? It was easy to understand. Now it’s just hard. It drags to open, it’s so confusing to know what direction the bus is coming or going even if you click on arrival or departure. Not impressed at all.

Feedback. Not a review

Hi desr Devs ! Where is the “go to my position” button in “Track my bus”? I need to tap 3 times in the “back” arrow before it returns to the map. Buses in different colours are appreciated.

Abysmal tracking

No results on map when searching for my bus yet if ask for a route it suggests my bus number. Nearly missed my last bus trying to make sense of the app instead of asking the bus to stop.

First ticket purchase

So far a bit tricky buying first ticket, even the bus driver couldn’t figure it out, so he just let me on

Not Reliable

UNO bus cancel and delay bus all the time, they make traveling draining around here

Unreliable

The app is unreliable like the buses , drivers taking short cuts missing out stops when there late leaving passengers stranded and when contacting them via the app despite receiving a message that a member of staff will get back to you - THEY DONT ceo on Facebook saying he’s improving the services -, he don’t reply to he’s emails well suited for the company
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Bus tracker

Stupid app with dumb bus tracker that barely works

Doesn’t work

Please sort this app out. It’s not working anymore what’s the point in the app if you don’t even get it working

Either early or late

Makes me hate Cranfield

Convenient app but needs regular updates

The Uno Bus app is very easy to use and makes travelling so much more convenient I can plan journeys check live bus times and buy tickets all in one place which is fantastic. However, the app could improve by having more regular updates. Sometimes , live times aren’t accurate or the app feels a little slow. Keeping it updated would make it even better and more reliable for users. Overall , it’s a great app, and I’d recommend it to anyone using UNO buses regularly
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Poor transport system

The worst bus services ever. It’s always delayed or cancelled. Delayed time is usually between 10 to 20 minutes which is really affects schedule badly. They need to step up their game and get their services better than it is now

Poor service

We want to push more people to use public transport yet this app is not easy to use, nor does it track live bus journeys let alone tell me bus times which never seem to turn up. I have on a number of occasions been waiting for over 2 hours and ended up getting a taxi home as the bus times in this app do not reflect when they turn up.
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Broken now

The “Plan Your Journey” feature no longer works, making it much harder to plan any journeys, a real inconvenience as I use Uno Buses regularly. Been broken for weeks now and no sign of it being fixed. Not good enough.

The buses are always have issues

I have no problem with the app but the bus system is bad, there’s always a change mid the journey and the bus drops you off at the campus and never comes bac. Also there’s always a change in drivers and sometimes they are late making the whole journey long and you can’t even complain. I’m so upset because they’ve left me stranded.
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The app doesn’t work with iPhone

The time feature in plan your route can’t be amended as it doesn’t fit on the phone screen. This makes it impossible to use

Poor live track

Not very accurate live map with buses a stop ahead in reality. Also at times, buses don’t show at all on the map despite being on the road.

A shame as it was a feature you would hope to work as timetable times are not reliable so realtime updates could be helpful.

Bus comes late

Bus comes very late and makes a lot of stop and wastes a lot of time which causes damage to passengers time and schedule.. very bad

Needs fix

Terrible the app crashes half the time and the search for a bus is way too complicated unlike the Arriva app where you press one button and it tells you what buses are nearby

Unreliable

"Plan your journey" doesn't sync up with live bus times or availabilities.

614/644

It’s been lovely to have an app. Sometimes it’s not been functioning properly. Not sure whether it is not updating due to the driver or control office issue. When ask drivers say it’s issue from the office. It’s doubtful when the other buses were updating!!