Untold Reviews: Is It Legit?

Customer Experience

Positive experience94.4% of reviews
Neutral1.5% of reviews
Negative experience4.1% of reviews

~ Based on 586 written reviews from the US App Store.

What users say about Untold

Is Untold Safe?

Untold - Voice Journal appears safe based on user ratings. AppsHunter Safety Score for Untold is 98/100.

This assessment is based on 2,275 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.5% of ratings point to a safe experience
1.2% of ratings suggest some concerns
1.3% of ratings point to a risky experience

~ Based on 2,242 App Store ratings for Untold.

Is Untold Legit?

Untold - Voice Journal appears to be a legitimate app. AppsHunter Legitimacy Score for Untold is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

the best bridge between therapy sessions!

I’ve been using Untold for voice journaling (191 entries and counting), and I really love what they’ve built. When the app went from free to paid, I reached out to explain how much I needed it, and they were kind enough to grandfather me in. They even made me a tester, so I have access to all the features. The team is incredibly friendly, responsive, and actually listens to feedback.

The app has so many thoughtful features. It helps me recognize unhelpful thinking patterns like catastrophizing and black-and-white thinking, suggests coping skills and resources from CBT, ACT, and DBT, recommends books, movies, and shows based on what I share, and creates personalized meditations with different lengths and background sounds. I also really like the daily affirmations based on my own journaling.

The newest addition, a 12-day course called Say the Hard Thing, has been especially impressive. It uses role-play to help me practice difficult conversations, and it pushes me to go deeper when I try to give an easy answer instead of answering the real question. I actually laughed when it told me to say more because it felt so much like working through something with a real therapist.

To be clear, this is an AI app, and it makes mistakes. Sometimes it gets things wrong or says something downright stupid. It should absolutely not replace a human therapist. I see my own therapist about every three weeks, and Untold has been a really valuable bridge between appointments. It helps me practice coping skills, build meditation habits, and work through things while they’re still fresh instead of waiting weeks to talk about them.

I’m especially grateful to the people behind the app for listening to my situation, making an exception for me, and continuing to improve it. You can tell there’s a real team of people who care about their users and what they’re creating.

The new interface is fantastic, and I’m excited to see where this app goes. If you’re looking for a journaling tool that does more than just record your thoughts and helps you actually work through them, Untold is definitely worth checking out.
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Great Resource

Untold is like having your therapist in your pocket. My therapist told me about!! It has been so valuable in helping me with problems in relationships.

Amazing amazing app

Highly recommend

Exceeds my expectations only minutes in

I have used this app for less than an hour and am already sobbing. The follow up questions in response to my first entry helped me express fully what I didn’t have words for upon first speaking. I love that it’s interview style and my spoken responses are written out so I don’t lose my train of thought while writing or typing. The app is easy to use and visually pleasant. So far no pushy ads or pressure to spend money. First impression is 10/10
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Amazing app

As a non native English speaker, I’m mind blown by the accuracy of the voice recognition and the insight provided by the app based on my journal entries. Highly recommended app.

Very good for mental health

Love this app, been on this app since it launched and it has made such a difference, helped me to do daily journaling as a vunerable adult and helped my mental health a lot. Such a massive help so thank you.

Uniquely enlightening

I love the app for journaling, especially for the follow-up questions and articles, which truly provide a lot of insight and clarity to my rambling mind.

More than a journal

If you can’t find a therapist, in the interim, the insight and reflection offered in Untold may really be helpful. For me it was healing and I am now absolutely sure of my purpose and more. I was drawn to this “tool”for my journey but it may not suit you as your lessons may be waiting elsewhere. Mine were here. I am grateful.
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Good but faulty

The chat blocks and forces you to to start from scratch.

Unexpectedly Insightful

I was holy skeptical before using this app, but after just a week, I’m already hooked. The ability to stream of consciousness as a journaling tool has been refreshing. The accuracy on the dictation is unbelievably good. The functioning system that creates an ongoing glossary of people is a very nice addition. Finally the psychological insights and words of encouragement. Based on your reflections has been very powerful. Highly recommended.
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EPIC

i don’t leave reviews. but this is SUCH a good tool. highly recommend 🖤

The best journal app ever!

I’ve been using this journal app for almost a year now when it first launched and it has been such a grounding and life-changing experience for me!! I really love the convenience and option of logging in your entry either by voice to text or the option to text. I especially I’m grateful and love the ample amount of features and the feedbacks this app has to offer. I’m just truly grateful to the developer as I haven’t found any other journal app that does what this can do and I can say for me personally this is like a dream app coming true so a huge thank you for the amazing team behind this beautiful creation!!!

I’ve been using it for literally over a year from then they just launched until now! Best voice journal app on the market for me needs!! Convient, quick, simple, has lots of optional features that you can toggle on and off, in depth analysis and feedback, mostly audio and voice based but has options to type, Tracker, automatic mode tag. Just AMAZING!! Thank you!!
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Favorite feature missing

My absolute favorite part of this app was the “Flash Fiction for You” perspective.
Honestly, it was the main reason I consistently used the app and chose to subscribe. It brought me so much hope and happy tears, and it felt genuinely special. It helped me cope and feel emotionally supported in a way that the rest of the app just doesn’t replace for me.

Sometime around late September, it stopped generating stories. I reached out through app feedback twice, and both times I was told in some way that they were working on bringing it back. The second response they said it should be back “by next week”, and that their editorial director is actively working on it. but it’s now been well over a month with no updates or replacements.

As a subscriber, I really just want some transparency. If it’s not coming back or isn’t a priority anymore, I’d honestly rather just know than keep hoping. I’m posting this here because I don’t want to keep reaching out privately just to get my hopes up again.
I would be so happy to update my review and rating if Flash Fiction comes back, or at least a clear update on what’s happening with it.
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I made a recording on the 26 and it isn’t generating

I cannot playback anything

Funny Story

So I have been using the app for several weeks, and I have been very pleased with it. It’s helpful entertaining. I’m not sure anyone needs that much validation, but it’s great fun. I do consider this a useful tool. But today I experienced something that made me laugh for at least 15 minutes. As you may know, there are perspectives that you can enable, and I must have enabled one that I didn’t know I enabled. In one of my responses from the software, it seemed to be hallucinating, putting me in a place in a restaurant. I think it was a restaurant with four women that I’ve never heard. At first I was concerned thinking is this somebody else’s private information that is showing up in my instance? It was disconcerting and I was disappointed because I’ve been so pleased with the app. I contacted the developer, and he responded within a half hour that I sent an email off. He very patiently explained to me that I had inadvertently subscribed to a perspective that creates responses to you and puts your information in the context of sex and the city, I don’t know if that’s the TV show a book a movie I’m not sure. Since I’ve never seen sex and the city nor read the book if there is one, I took this as reality and wondered if some of my personal information was being sent to someone else because it appeared as though someone else’s private information was being sent to me. I began to search right away to find out about this restaurant and these four women.. I discovered that these are characters in sex in the city and the app put me in that narrative. The only way I discovered that was when the developer sent me an email and explained it to me. When that happened, I felt a bit embarrassed, but mostly I was overcome with laughter. Yes I was laughing at myself, and it felt pretty good.. So next time something like this happens, i’ll try not to rush to a conclusion so quickly. And while I felt a brief moment of embarrassment., I had an evening of laughter and fun. I can’t wait to see what other perspectives I may have inadvertently authorized. And subscribed to. This time I’ll recognize what’s happening and I will enjoy it.
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Wow! Very Impressed!

This is the most important discovery I’ve made for an app ever. I love how this interactive journal takes me within myself and helps me to progress through my own development with honesty and positivity, and great variation of facets of common overlapping wisdom offering me endless insight into my best and highest self.
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It’s the perfect tool

I’ve only had the app for a day and it already has made a huge difference. I’ve always used voice recordings for journaling when it feels too complicated to try and write down and this is the perfect tool for that. After just one entry it gave me the transcript (which was so helpful to be able to read) and a whole personalized multi part reflection. It dives into what’s going on psychologically and gives you a fresh and gentle perspective on your thoughts. I highly recommend this app to anyone who struggles processing and/or validating your emotions.
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Sensational App, however new bugs slightly dampen the experience

I’ve really loved using Untold Premium, but a recent update seems to have introduced a serious bug. Twice in the past week, I’ve lost 1–2 hour vital journal recordings because they got stuck uploading. The app says they’re safe and ready to transcribe, but the recovery options don’t work. The three-dot menu is also broken, the text is invisible, and none of the buttons respond.

I’ve tried exporting, backing up manually, AirDropping, and saving the recordings, but there’s no actual audio file attached even though the journal entry exists. Before the update, I could always recover interrupted uploads, so this seems to be a new issue rather than a storage problem.

Otherwise, I absolutely love the app. I just hope this gets fixed soon because losing long journal entries is really frustrating, especially as a Premium subscriber.
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Find your true self

I downloaded the app as a way to journal without notebooks and writing. What I found was something amazing. I can dictate my thoughts directly to the app it analyzes what I dictated and asks questions. I have been using it for a month. I am more than impressed and look forward to my journey of self-improvement thanks to the positive feedback
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Life changing

I’ve been journaling on and off my entire life. I have never been good at looking at my previous entries. This app has changed my life. Recently this app pointed out to me that my stomach complaints weren’t new, i’d made the same comments a few months ago. i was shocked but that was correct. i’ll be mentioning to my doctor on thursday how long i’ve been having this issue. in general this app is great for the feedback it gives, but man am i grateful it pointed this out.
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