Cannot perform alot of functions on app
Payroll only can perform on web.
Always having connection issue
Having a lot of issues with the connection on both the app and UOB online. After submitting for confirmation, the app will just hang and I do anything. Similar on the website via laptop, always no connection.
Please have it tested and do something about it
Please have it tested and do something about it
Non Intuitive
Illogical sequencing. Transaction date (latest) should show before statement date. Please refer to review by Lawongv 2023 post. Nothing much seems to have improved since.
Unbelievable…
Feel like pulling my hair out whenever I have to use this app. DBS and OCBC mobile apps are far superior.
I receive errors when trying to PayNow via QR. Can’t even copy-paste on UOB SME, every field requires manual entry.
What….
I receive errors when trying to PayNow via QR. Can’t even copy-paste on UOB SME, every field requires manual entry.
What….
App keep crashing cant login
It seems like the app is not compatible with ios 26 yet, can u please fix it asap???
Awful.
I’ve never seen an app try harder to make life miserable for its users. It actively blocks the use of password managers by implementing non-system keyboards and disabling the paste function. Tough to imagine a more irresponsible set of UI choices from a bank that claims to be concerned with its customers’ security.
Avoid at all costs.
Avoid at all costs.
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Slow and lagging when open app
This app is very slow and lagging while opening, when the wifi is not stable it loading forever
Inconvenience while using it
Inconvenience while using it
Zero star
Super complicated during set up
IOS26 update make the app unusable
After iOS26 update the bottom bar keep moving when we scroll the page. Make it totally unusable. Hard to touch certain button
Lousy app
The most lousy Business Bank application. Complicates, vary lag.
User Friendly
I understand that UOB SME and UOB TMRW are different platforms, but I strongly feel that the UOB SME app would be much more user-friendly if it allowed integration with the phone’s contact list. This would make PayNow transactions easier and more seamless, especially for business users who make frequent payments. Hope this feature can be considered in future updates.
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Faulty app
App completely stops functioning after latest iOS update. Login through phone (app buffers then shuts down automatically), unable to enable access to my computer via my phones notifications (unable to generate login code after keying in the Infinity Secure code.)
not user friendly
cannot export or share receipt in app. if use website then u click export pdf the browser tabs is not open up seperately then if u want to go back to banking, you will logged out automatically. very bad experience👎🏻
服务器烂
维修好几天 也没给通知 问了明天会好 结果等3天还维修好‼️
Improvements needed
The type field is small and difficult to type for a start. Good luck if you have a long password. Secondly, there is always a small lag whenever you switch from one field to another or just submitting. I have used other bank apps but this is one is the least user friendly ones.
Interface Design
The design in the app could be much much better and minimalist.
The page design inside quite outdated if compare with others bank app. Please make some adjustments on colour or design of it.
Thanks UOB!
The page design inside quite outdated if compare with others bank app. Please make some adjustments on colour or design of it.
Thanks UOB!
App is slow to load
The app is atrocious it takes forever to open secure token
Extremely frustrating to use, worst yet the branches refuse to provide any physical tokens.
Extremely frustrating to use, worst yet the branches refuse to provide any physical tokens.
What a clownshow.
- Can’t select a special characters in passwords in 2025.
- account creation and login enable apple password integration but don’t actually integrate so you’re stuck
- Can’t paste from password manager either, meaning you have to manually type a 24 letter password.
It’s 2025 and maybe outsourcing IT and collecting profits has gone too far. @Ho Ching needs to have a 4am call with these clowns.
- account creation and login enable apple password integration but don’t actually integrate so you’re stuck
- Can’t paste from password manager either, meaning you have to manually type a 24 letter password.
It’s 2025 and maybe outsourcing IT and collecting profits has gone too far. @Ho Ching needs to have a 4am call with these clowns.
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Poor support of FaceID
Turned on FaceID and it worked for a few days. After that, the option to login using FaceID disappears. What’s going on?
Bare Minimum, Overpromised Brand
1. UI/UX is definitely below my expectations especially UOB as a brand. Definitely need to look into getting a more capable team.
2. App is so buggy. Tested on iPhone 16 Pro Max 1TB on iOS18.3.2 often hangs without any text. Had to quit the app and restart very often.
3. Consider activating paste option for password field on login page, as most companies use complicated passwords saved on password management apps. That should improve the login experience.
4. Consider allowing change of userID on a set number of times per year to avoid compromised accounts continue to remain exposed.
5. If your App development team requires help, feel free to reach out to us for consultation.
2. App is so buggy. Tested on iPhone 16 Pro Max 1TB on iOS18.3.2 often hangs without any text. Had to quit the app and restart very often.
3. Consider activating paste option for password field on login page, as most companies use complicated passwords saved on password management apps. That should improve the login experience.
4. Consider allowing change of userID on a set number of times per year to avoid compromised accounts continue to remain exposed.
5. If your App development team requires help, feel free to reach out to us for consultation.
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