UOB TMRW User Reviews

UOB TMRW
UOB TMRW
United Overseas Bank Limited Co.

Customer Experience

Positive experience24.5% of reviews
Neutral7.5% of reviews
Negative experience68.0% of reviews

~ Based on 147 written reviews from the US App Store.

What users say

Is UOB TMRW Safe?

UOB TMRW appears safe based on user ratings. AppsHunter Safety Score for UOB TMRW is 96/100.

This assessment is based on 2,653 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.8% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.9% of ratings point to a risky experience

~ Based on 2,520 App Store ratings for UOB TMRW.

Is UOB TMRW Legit?

UOB TMRW appears to be a legitimate app. AppsHunter Legitimacy Score for UOB TMRW is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Exceptional

Perfect service

App doesn’t open

This app used to be good. The last few weeks it doesn’t work at all much of the time. I think an update is needed!

Response from developer

Dear Customer, We're sorry you've had trouble with our app! We would like to investigate your issue. Please contact us at helpme@uobgroup.com with these details: Your Mobile#: Description: Screenshot/ Screen-recording: Date & Time occurred UOB TMRW Team.

App broken

App broken for a few days in a row, not the first time, ridiculous.

Pay now annoyances

Pay now wouldn’t work, so the app suggested i reinstall, after which i needed to set up a digital token to use pay now which took another whole day. also pay now has been down a few times now (for example scheduled maintenance saturday night exactly when people are paying for taxis) when I needed it. without giving access to my entire contacts, it’s not easy to pay now a previously transferred number. It’s also not clear where to find the transactions afterwards (a list of past paynows). transactions take a long time to actually show up, 3 days from when scanning with pay wave to actually appearing in the app. Compared to most other banking applications i’ve used from other countries this is pretty behind- not sure why the ratings are so high
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Response from developer

Dear Customer, We're sorry you've had trouble with our app! We'd like to investigate this. Please contact us at helpme@uobgroup.com with these details: Your Mobile#: Description: Screenshot/ Screen-recording: Date & Time occurred.

notification ads are back, boys!!!

i am tired of seeing your ads to sign up for banking products i don’t need. please give us an option to turn it off. update: dev’s advice to go to notifications DO NOT OFFER AN OPTION TO DISABLE UNWANTED PRODUCT ADs - please know your app better before giving a pointless reply.

Response from developer

Dear Customer, To manage your notifications, login to TMRW > Services Tab > Notifications Settings Please contact us at helpme@uobgroup.com with your mobile# for more help.

Cannot login

I login application and asked me to update but not able to update also. I clicked update and then update is not moving. Pls fix asap, I can’t even use to login to UOB. I suggest don’t force customer to update when your updates have issue.

Response from developer

Dear Customer, We're sorry for the inconvenience caused. Kindly try again, for further assistance please reach out to us at helpme@uobgroup.com

notification ads are back, boys!!!

i am tired of seeing your ads to sign up for banking products i don’t need. please give us an option to turn it off.

Response from developer

Dear Customer, To manage your notifications, login to TMRW > Services Tab > Notifications Settings Please contact us at helpme@uobgroup.com with your mobile# for more help.

Ca t update

Been trying to update for days and it’s not progressing. Now I can’t even log into by bank accounts anymore, terrible

Response from developer

Dear Customer, We're sorry for the inconvenience caused. Kindly try again, for further assistance please reach out to us at helpme@uobgroup.com

No OTP!!!

When I login my app, I could not receive any sms-otp. I don’t know why! It’s a long time until today. I couldn’t login my app in China.

Response from developer

Dear Customer, We're sorry you've had trouble with our app! We would like to investigate your issue. Please contact us at helpme@uobgroup.com with these details: Your Mobile#: Description: Screenshot/ Screen-recording: Date & Time occurred UOB TMRW Team.

Contactless ATM issue

Whenever I tried to use the contactless ATM function, the app would suddenly exit. iPhone 13, iOS 18.4. April 14, 2025.

Response from developer

Dear Customer, We're sorry it's been frustrating! A new version of our app, version 18.4.4, has been released and is now available for download. This update address the issue of crash when accessing contactless ATM settings. UOB TMRW Team

Half baked update

The dev team of this app should be fired. Despite multiple updates, users with CPFIS with UOB can’t access it on the banking app and the whole CPFIS account is missing from the app since 2 updates ago.

Response from developer

Dear Customer, Thanks for taking the time to leave us with your feedback. We've brought your feedback up to our Product team. We will continue to work hard to bring you a simple, easy and personal banking experience. For more help, please contact us at helpme@uobgroup.com

Randomly disables Face ID

For some inexplicable reason, app decides to disable FaceID at the most inopportune moments.

Fantastic app

Easy to use and navigate. No skibidi stuff here.

Digital token hopeless

Digital token is very difficult to set up and use

Not getting any OTP notifications, cannot make purchases

OTP notifications used to work properly, but recently I’ve been unable to receive any OTPs which means I cannot make purchases on my card. Checked my iOS notification settings and everything is set correctly. Also rebooted the phone and updated the TMRW app to latest version but nothing works.

Response from developer

Dear Customer, We're sorry you've had trouble with our app! We would like to investigate your issue. Please contact us at helpme@uobgroup.com with these details: Your Mobile#: Description: Screenshot/ Screen-recording: Date & Time occurred UOB TMRW Team

OTP

Why does the app still require an OTP when logging in despite having set up a digital token?

Good

Faster

Great app

It’s getting better all the time!

Response from developer

Dear Double Cone, Your review made our day! Thanks for taking the time to leave us with your kind words. We work hard to meet expectations like yours, and we will continue to work hard to make banking simple, easy and personal for you. UOB TMRW Team

Refuses to run on iOS beta versions

With no warning messages or notifications, UOB TMRW just refuses to run on the latest iOS 18 beta even though so many other banking apps run fine. Support email from UOB just tells me to use the web browser version. But this entails using the SMS 2FA to sign in on web browser which is not as safe as the digital 2FA on the app - which is precisely why UOB is phasing out the SMS 2FA in July 2024.

So in summary, UOB is telling me that for my safety, they have stopped my app from running on my phone that has the latest software. And their solution, is to use the web version and use the 'less safe' SMS 2FA since the app 2FA is not useable - since they blocked the app from running.

How is this logical?
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Response from developer

Dear User We’re sorry it’s been frustrating! The fix for iOS 18 beta is available in our latest app update. Please update your UOB TMRW app on App Store. For more help, contact us at PFS.mobile@uobgroup.com with email title 'App Store review: ', and details such as your device model, your OS version, your UOB TMRW app version and screenshots. UOB TMRW Team

App doesn’t work with iPhone mini 13

App doesn’t support iPhone mini running IOS 17.5.1 as unable to enter OTP on initial sign in due to number pad obscuring where you are meant to enter the OTP