Exceptional
App doesn’t open
Response from developer
Dear Customer, We're sorry you've had trouble with our app! We would like to investigate your issue. Please contact us at helpme@uobgroup.com with these details: Your Mobile#: Description: Screenshot/ Screen-recording: Date & Time occurred UOB TMRW Team.
App broken
Pay now annoyances
Response from developer
Dear Customer, We're sorry you've had trouble with our app! We'd like to investigate this. Please contact us at helpme@uobgroup.com with these details: Your Mobile#: Description: Screenshot/ Screen-recording: Date & Time occurred.
notification ads are back, boys!!!
Response from developer
Dear Customer, To manage your notifications, login to TMRW > Services Tab > Notifications Settings Please contact us at helpme@uobgroup.com with your mobile# for more help.
Cannot login
Response from developer
Dear Customer, We're sorry for the inconvenience caused. Kindly try again, for further assistance please reach out to us at helpme@uobgroup.com
notification ads are back, boys!!!
Response from developer
Dear Customer, To manage your notifications, login to TMRW > Services Tab > Notifications Settings Please contact us at helpme@uobgroup.com with your mobile# for more help.
Ca t update
Response from developer
Dear Customer, We're sorry for the inconvenience caused. Kindly try again, for further assistance please reach out to us at helpme@uobgroup.com
No OTP!!!
Response from developer
Dear Customer, We're sorry you've had trouble with our app! We would like to investigate your issue. Please contact us at helpme@uobgroup.com with these details: Your Mobile#: Description: Screenshot/ Screen-recording: Date & Time occurred UOB TMRW Team.
Contactless ATM issue
Response from developer
Dear Customer, We're sorry it's been frustrating! A new version of our app, version 18.4.4, has been released and is now available for download. This update address the issue of crash when accessing contactless ATM settings. UOB TMRW Team
Half baked update
Response from developer
Dear Customer, Thanks for taking the time to leave us with your feedback. We've brought your feedback up to our Product team. We will continue to work hard to bring you a simple, easy and personal banking experience. For more help, please contact us at helpme@uobgroup.com
Randomly disables Face ID
Fantastic app
Digital token hopeless
Not getting any OTP notifications, cannot make purchases
Response from developer
Dear Customer, We're sorry you've had trouble with our app! We would like to investigate your issue. Please contact us at helpme@uobgroup.com with these details: Your Mobile#: Description: Screenshot/ Screen-recording: Date & Time occurred UOB TMRW Team
OTP
Good
Great app
Response from developer
Dear Double Cone, Your review made our day! Thanks for taking the time to leave us with your kind words. We work hard to meet expectations like yours, and we will continue to work hard to make banking simple, easy and personal for you. UOB TMRW Team
Refuses to run on iOS beta versions
So in summary, UOB is telling me that for my safety, they have stopped my app from running on my phone that has the latest software. And their solution, is to use the web version and use the 'less safe' SMS 2FA since the app 2FA is not useable - since they blocked the app from running.
How is this logical?
Response from developer
Dear User We’re sorry it’s been frustrating! The fix for iOS 18 beta is available in our latest app update. Please update your UOB TMRW app on App Store. For more help, contact us at PFS.mobile@uobgroup.com with email title 'App Store review: ', and details such as your device model, your OS version, your UOB TMRW app version and screenshots. UOB TMRW Team
