upay User Reviews

What users say

Top reviews

Big issue

Without smart nid I cant even open an account
Whats wrong with this app now?
Even after resolving my past id issue I can’t even login with my pinπŸ™‚πŸ™‚

Getting kickoff after submitting Pin

Since three days, facing this issue. Customer care ticket was closed apparently after β€˜resolving’ the issue. Had to call again and reopen the ticket as, guess what, it has not been fixed yet.

Have been using UCB and Upay for years now but this kind of negligence is just petty.

App Crashes

Upay app is crashing when i try to open β€œLimits & Usage” in Account tab.

Faltu

Apnra app a ache app update kora sara solate parben nah…!
Aikane ache dhaki already update kora ache..!!
Ki baje obosta….

Money is held during bank transfer

Very bad service, my money is on hold and it has been 7 working days and they have not given any solution. They keep saying it is an emergency job and we have to wait. If it takes so long, how will we work?

Poor service

Their service is very bad, they don't know how to provide good service, they have many problems.

not good

too much slow

Need more update

app stuck main page in many time....plz fixed this problem

Bugs

Fix your software. I can't even filling up a simple form

Faltu app

Me or no one use my nid card to make account earlier but this stupid app said this card nid is already used

App freeze problem

Jaygay jaygay app bar bar loading hoye freeze hoye jaitese , onek biroktikor lagtese ar opening app e password enter korar por automatic open hoile valo hoy nahole abar enter dite hoy pera lage

Need apple pay support

Apple pay would help us use the card more easily using nfc. Ik its hard for upay but with the help of ucb you guys can bring this feature.

bugs in app

many bugs in app

Prepaid Card button isn’t working

The Prepaid Card button isn’t working, it takes a refresh after clicking on it and then nothing happens, doesn’t direct to the prepaid card balance page.

Customer service is very bad

This app has many issue and customer service is very very bad

Forces updates

Forces updates at transaction attempt makes it waste our time.

DOES NOT open

DOES NOT OPEN DONT DOWNLOAD

Fund transfer problem

I transferred some money to my prepaid card and taka o kete nise but card e add hoi nai.cl center e cl disi bole 3-5 days lagbe taile kamne hoi bhai?amr jdi emergency taka lage ami 3-5 days kamne wait korbo?plz fix this problem or else u guys will loose many customers

Please update Apps for apple user.

Sorry to say, the latest version of the upay app for an apple user, i did not find donate option. I called customer support Twice for this issue but no latest update i get that. For the security purpose I can’t change my sim because its an e-sim. So, I am totally disappointed.

Faltu app

er ceye baje app age dekhi ni